Big Heart Pet Brands Reviews

Updated May 15, 2020

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3.2
51%
Recommend to a Friend
54%
Approve of CEO
Big Heart Pet Brands CEO Richard K. Smucker (no image)
Richard K. Smucker
6 Ratings
Pros
  • "Development and goal oriented company that believes in good people(in 17 reviews)

  • "Good benefits, compensation varies(in 11 reviews)

Cons
  • "Smucker Company derailed the strategic vision(in 7 reviews)

  • "Not the right talent in upper management(in 6 reviews)

More Pros and Cons
  1. Helpful (2)

    "Mgr"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Manager in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Big Heart Pet Brands for more than 5 years

    Pros

    Great leadership and teammates here in Pittsburgh.

    Cons

    Smuckers bought the company unfortunately.

    Continue reading
    Big Heart Pet Brands2016-06-20
  2. "No Home Life"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Lawrence, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Big Heart Pet Brands full-time for less than a year

    Pros

    Competitive pay, good benefits including profit sharing and incentive programs.

    Cons

    Never enough staff to cover ever increasing production demands. Excessive mandatory overtime make it impossible to have any kind of life outside of work.

    Continue reading
    Big Heart Pet Brands2020-05-15
  3. "Lots of changes"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accountant in Dublin, OH
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Big Heart Pet Brands full-time for more than 5 years

    Pros

    Lots of changes, little communication

    Cons

    Poor communication to staff and many surprise changes

    Continue reading
    Big Heart Pet Brands2020-03-16
  4. "Poor management, lots of OT"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Extrusion Operator in Lawrence, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Big Heart Pet Brands full-time for more than 8 years

    Pros

    Lots of overtime, good 401k match, Monday-Friday, decent pay

    Cons

    Management, lots of overtime, health insurance

    Continue reading
    Big Heart Pet Brands2019-07-11
  5. "Sink or Swim, analysis paralysis, lots of churn"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Brand Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Big Heart Pet Brands full-time for less than a year

    Pros

    - competitive pay - good location - nice facilities with onsite gym and mother's room - very well established processes - brands with advertising are more fun to work on

    Cons

    The company is in transition from Del Monte to it's own brand newly called Big Heart Pet Brands. There is a lot of turnover where management is suddenly fired as well as more junior people. There is a culture of sink or swim. There is very little training for ABMs. People are expected to "fall in line" where collaboration and speaking your mind is not welcomed. There is very little innovation that happens on most brands and most of the work is looking at historical numbers and you feel there is little you can do to actually convince management to change what's wrong. Management is out for themselves and lack care towards junior people.

    Continue reading
    Big Heart Pet Brands2018-06-21
  6. Helpful (1)

    "Data Analyst"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Big Heart Pet Brands for less than a year

    Pros

    Company Environment and the Company benefits

    Cons

    The separate areas not working together

    Big Heart Pet Brands2017-08-05
  7. Helpful (1)

    "Horrible. Atrocious. Disgusting."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Laborer in Bloomsburg, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Big Heart Pet Brands full-time for less than a year

    Pros

    Money that's about it. You can make decent money working for Smuckers but be prepared to not see your family or have a life.

    Cons

    Where to begin. Being flat out over worked. Getting 1 day off a week if your lucky. The union is horrible. They care about the interests of the company not the employee. There is a lot of discrimination at the Bloomsburg plant towards women. There is no work life balance. Do yourself a favor and do not work here. Management is horrible. No communication. Lots of forced overtime.

    Continue reading
    Big Heart Pet Brands2017-01-29
  8. "Good place but limited LT opportunity"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Approves of CEO

    I have been working at Big Heart Pet Brands full-time

    Pros

    Great people and leadership that genuinely cares. Flexible schedules depending on your manager, free on-site fitness classes

    Cons

    Limited career opportunities in SF now that HQ is in Ohio. Lots of the best people have left/are leaving.

    Continue reading
    Big Heart Pet Brands2016-11-02
  9. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at Big Heart Pet Brands for more than 3 years

    Pros

    Really nice coworkers and great benefits

    Cons

    None at all especially if you love dogs or cats!

    Big Heart Pet Brands2016-10-25
  10. "Avoid the lawrence plant"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Technician in Lawrence, KS
    Doesn't Recommend
    Negative Outlook

    I worked at Big Heart Pet Brands full-time

    Pros

    Decent pay for the job.

    Cons

    Absolutely awful atmosphere. Avoid the lawrence plant.

    Big Heart Pet Brands2016-10-31
Found 171 reviews