Big Lots Reviews in Louisville, KY | Glassdoor

Big Lots Louisville Reviews

Updated March 6, 2017
7 reviews

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Louisville, KY

3.3
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Big Lots President and CEO David J. Campisi
David J. Campisi
1 Rating

7 Employee Reviews

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Pros
Cons
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  1. "Furniture Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Furniture Department Head in Louisville, KY
    Current Employee - Furniture Department Head in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Big Lots full-time (More than a year)

    Pros

    Flexible work schedule, generally management has been easy to work with. Some power of management without all the responsibilities.

    Cons

    can be a very stressful job when associates and yourself do not overlap working hours. hard to communicate with those you do not work with


  2. Helpful (2)

    "Not all of our customers are "Jennifer""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Furniture Sales Manager in Louisville, KY
    Current Employee - Furniture Sales Manager in Louisville, KY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Big Lots full-time

    Pros

    20% Associate Discount bumped to 30% during a few weekends per year. Benefits are good for full-time employees.

    Cons

    Understaffing and the emphasis on appealling to only one type of customer, "Jennifer", has made a once exciting retail environment more of a living hell. The prices are now comparable to the retail giants Big Lots is seeking to emulate.

    Advice to Management

    Do your job, work as a team with the ATLS and ATLM and communicate effectively. No leaving early, calling off and abusing the perks that being a salaried employee affords you.


  3. "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Louisville, KY
    Current Employee - Store Manager in Louisville, KY
    Recommends
    Positive Outlook

    I have been working at Big Lots full-time (More than 5 years)

    Pros

    Hours good atmosphere vacation personnel days

    Cons

    Few payroll hours to operate store

    Advice to Management

    Hire good assistant managers


  4. Helpful (1)

    "Satisfies my needs for the time being"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Louisville, KY
    Current Employee - Sales Associate in Louisville, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Big Lots part-time (More than a year)

    Pros

    All employees except cashiers and management are part time so it's good for someone who doesn't need a lot of work. 20% discount during employment and a 30% discount 4 times a year. It was really easy to become friends with co-workers. It's probably the easiest job you could ever get. People who have worked here as well as fast food places or gas stations say this job is WAY easier.

    Cons

    Whoever sends the stock/merchandise sends WAY TOO MUCH stuff and we have nowhere to put it. We're expected to put everything that we get in onto the sales floor, no matter how much stuff it is or if we even need more of it. And if there's not a place for it, we have to MAKE a place for it. We don't have much help in the evening. They expect one person to straighten and recover the ENTIRE store. It's very difficult to do, especially when trying to do that while customers are still shopping. Even with two people it's difficult to make the store look how the regional managers and higher up's want/expect. During the evening they usually have one cashier and a manager as a back up but the manager is hardly able to get anything done because they're constantly needed at the service desk.

    Advice to Management

    If you want perfection, every single night, hire more people.


  5. Helpful (1)

    "Hard"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Big Lots full-time (More than 10 years)

    Pros

    20% discount. The bonus, getting overtime.

    Cons

    Lack of staff and payroll. Regional and district managers don't have a clue as to what goes on in the stores. Make long term employees full time. Part time associates don't care. They are there to get a check.

    Advice to Management

    Share information. Make it a better place to work. Make long term employees feel like you value them.


  6. Helpful (2)

    "No Advancement and Low Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSS/Temp Associate Manager in Louisville, KY
    Current Employee - CSS/Temp Associate Manager in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Big Lots full-time (More than 5 years)

    Pros

    20% discount. First pick from what comes in. Every shipment has surprises. Made friends with coworkers easily. 30% discount twice a year. 4 paid holidays a year.

    Cons

    Low pay. Very little raises. As low as 10 cents per year, only as high as 25 cents. Hard to get full time. Only management and a CSS are eligible for a full time position. Corporate gives out just enough hours to operate. One cashier, manager on duty often has to be back up cashier. One furniture associate, causing customers to have to wait. One person at night to straighten the whole store, while corporate has the expectation of perfection. It's impossible to run a store on the bare bones of a crew. But they don't want to hear that.

    Advice to Management

    Lower prices. Often times the grocery store has better sales than we do. Give more labor hours to use. People need associates to help them and there's often no one available. You preach about good customer service to help loss prevention, but when there's only two people In this $4million store, there's no one to prevent theft.


  7. Helpful (1)

    "Horrible."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Furniture Manager Big Lots in Louisville, KY
    Former Employee - Furniture Manager Big Lots in Louisville, KY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The hours were okay. However I had to work if someone called in sick. Got old quick

    Cons

    The management is on a high horse. They are horrible.

    Advice to Management

    Go to school.


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