Big Lots Reviews | Glassdoor

Big Lots Reviews

Updated February 16, 2017
993 reviews

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Full-time Part-time

2.8
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David J. Campisi
349 Ratings

993 Employee Reviews

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Pros
Cons
  • Can be challenging to find good part time talent (in 45 reviews)

  • Hard to find consistent work life balance (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Beware of Big Lots"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stocker in University Place, WA
    Current Employee - Stocker in University Place, WA
    Doesn't Recommend
    No opinion of CEO

    Pros

    pay is ok. get to meet new people, you get the satisfaction of helping customers find what they are looking for.

    Cons

    lack of communication from Management to the other employees, each person in a management position works 11 hour days while everyone else gets cut down to 15 or less hours a week. employees talk about other employees behind their backs to whomever will listen and no one does anything about it. management bad mouths other employees in front of everyone. They only care about sales and not their employees or the customers needs.

    Advice to Management

    pay attention to your employees and actually listen to what they have to say and stop putting them down. Dont cut their hours to statisfly your needs, cut your hours back so that everyone has hours to work. Don't play favoritism to employees and leave others out of the loop.


  2. Helpful (1)

    "If Steve Fishman only knew"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Denver, CO
    Former Employee - Store Manager in Denver, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Customers, customers, customers, customers, customers

    Cons

    I was actually proud to work for this company at one time until I came to the Denver region. The management in this region are like children in the eighth grade. They enjoy playing games and tearing up peoples lives. They actually fired me for throwing away a swing set that would have harmed children. Apparently his safety certification does not include the safety of children as he was worried more about the bottom line profit.

    Advice to Management

    Don't stick up for yourself (store managers) or you will be on their hit list and certainly don't tell them if you know something they don't know, If Big Lots as a corporation only knew the misconduct of their district associates.


  3. Helpful (1)

    "Checks and balances"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Everything But Management! in South Palm Beach, FL
    Current Employee - Everything But Management! in South Palm Beach, FL
    Doesn't Recommend
    No opinion of CEO

    Pros

    New store location,clean,high traffic area,potential growth within a growing company. Challenging work enviorment.

    Cons

    Mgr(s) lack the skill sets needed to run a store. Demeaning laguage used by mgrs towards employees=lack of respect. Hours given can not support a family let alone ones self. Promotions are far & few between. Cross training, training on a whole non-existent, rules and regulations do not apply. Inventory control (no one knows what it means or how to impliment it). Monthly phone test is a joke, it is answered for you so no one reads. The break down of valuable communications lost due to individuals who just don't care about what thier doing. Lack of professionalism from managers which inturn produces substandard results.

    Advice to Management

    Take step back and remember first and foremost we are people. We do not work for you, we are all employed by big lots. Be humble, give credit where it is due. Promote individuals that can accomplish the tasks given to them, lead by example, respect is earned not given. Just a few things for you to think about if the aforementioned applies then you are the problem and not the solution.


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  5. Helpful (4)

    "Don't Even Go There!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Oklahoma City, OK
    Former Employee - Store Manager in Oklahoma City, OK
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Discount and variety of items available.

    Cons

    The Upper Level Management doesn't understand what it takes to run a store.
    The hours that you are given compared to the work load are not even close to what is needed to run a store.
    District Manaagers that are not held accountable for their actions on how they treat their Management teams.
    Corporate HR makes it almost impossible to terminate employees that are worthless.

    Advice to Management

    Get a clue of what is going on at the store level, don't assume that it is always the Store Management team that is at fault. Maybe you should look at the District Leadership and hold them accountable.


  6. "Employee Appreciation"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Stocker in Inverness, FL
    Former Employee - Merchandise Stocker in Inverness, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I love the job that I did.
    Good employee discount.
    Flexible with employee private life.

    Cons

    Worked for the company 6 years and in the last 6 months it has been terrible.
    No matter how you do your job they are just not happy with it.
    I was going on my second write-up in the last 4-5 months for not putting out enough stock.
    The first time I got written up it was right after I stood up for a lady that has worked there longer that me. She is 84 and stocks merchandise. It is obvious they are trying to get rid of her so they wrote her up for not putting out enough stock. Her and I are the only ones that got written up that time even though others weren't gotting out enough stock. Employees are remined regularly that managers are not going to lose their jobs for them and if you don't do better you will be fired.

    Advice to Management

    I don't know if its the district I worked in or the whole company but the employees are not treated fairly in Inverness, FL. Someone needs to look into this.


  7. Helpful (1)

    "Horrible."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Furniture Manager Big Lots in Louisville, KY
    Former Employee - Furniture Manager Big Lots in Louisville, KY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The hours were okay. However I had to work if someone called in sick. Got old quick

    Cons

    The management is on a high horse. They are horrible.

    Advice to Management

    Go to school.


  8. Helpful (2)

    "Terrible to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - No Longer Employed There in Inverness, FL
    Current Employee - No Longer Employed There in Inverness, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good discount.
    Good with requesting time off.

    Cons

    Non-management not appreciated.
    Management reminds you weekly that you can be fired.
    When I started there we had to do 17 boxes an hour, then it went to 22, now I hear it's 30.

    Advice to Management

    Stop threatening employee's with their jobs.
    Stand up to upper level.
    Show your employee's you appreciate them.


  9. Helpful (2)

    "Work here only if you can't find any place else to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Naperville, IL
    Former Employee - Anonymous Employee in Naperville, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    All employees have a 20% off discount.

    Cons

    1. Poor training.
    2. Stores get dumped on with freight clogging up the warehouse with no way to work it.
    3. Payroll very tight.
    4. A lot of stores are old, messy and dirty.


  10. Helpful (1)

    "SWEAT"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Raleigh, NC
    Current Employee - Manager in Raleigh, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    As a manager pay is middling, but not wildly out of line with other retailers. The only good reason to join the compang to gain experience to move to a better retailer

    Cons

    There is little to no training. Managers due little to no management, instead stocking shelves cleaning etc. Associates are expected to due the work of three

    Advice to Management

    There must be a real and lasting effort to effectively communicate with store management from a corporate level. It is inane to communicate nothing about new or upcoming changes.


  11. Helpful (1)

    "took a dump of a store and made it shopable , profitable,for 13.5 years , turned 60 and out the door."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Bristol, VA
    Former Employee - Manager in Bristol, VA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    it was a closeout store that people enjoyed shopping at.The old Big Lots is now Ollies Closeout stores, and customers are enjoying that feeling again.

    Cons

    Managers are slaves, and assistant managers are hourly key carriers. Work, and don't use brain, and you'll do good. D.M's, and Regionals seem to have favorites who get the extra payroll, and whatever else they want. Leaving the regular managers to fight everyday while the kiss ups get their way.

    Advice to Management

    A business or accounting degree doesn't mean you know what a customer wants. Surveys are not the answer either. Common sense in the South is better than a degree anytime. Was trained by Dime Store managers that was going to discount stores in late 60's. They knew what the customer wanted, and how to bring them in. Customer counts are going down every year, and that should tell you what your doing isn't working.



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