Big Spaceship Reviews | Glassdoor

Big Spaceship Reviews

Updated April 17, 2018
29 reviews

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3.0
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Big Spaceship CEO Michael Lebowitz
Michael Lebowitz
3 Ratings

29 Employee Reviews

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  1. "Loved It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Big Spaceship full-time

    Pros

    Brooklyn natives. Nice new office. Roof deck. DUMBO. Super cool people.

    Cons

    You'll find the weather in New York City often leaves a lot to be desired.

    Advice to Management

    Don't be a stranger!


  2. "Great Place to learn the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internship in Brooklyn, NY
    Former Employee - Internship in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Big Spaceship (Less than a year)

    Pros

    Great atmosphere, great bosses, great office layout

    Cons

    Poor communication between departments,

  3. Helpful (2)

    "Another Example of a Poorly Run Agency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Big Spaceship full-time (More than a year)

    Pros

    - Excluding management, most of the people who work here are great - smart, interesting, creative, nice. Not a lot of egos.
    - Some of the projects/campaigns can be creatively challenging and interesting.

    Cons

    - The distribution of work isn't great. Half the office plays ping pong and watches YouTube videos all day, while the other half works nights and weekends.
    - Management is totally unorganized. There is no alignment and often major operational decisions are made by one C-suite member while another C-suite member remains completely unaware.
    - There are a few bad apples in more senior roles that are incredibly political and regularly throw others under the bus.
    - The CEO only cares about image. For example: after moving into the new office, the CEO repeatedly reprimanded us for not storing our belongings in lockers (I didn't realize this was 2nd grade??) as he wanted the office to appear clean and sleek. Meanwhile, all of the conference rooms had major acoustics issues that were so problematic, our clients couldn't hear us during conference calls. We often had to resort to using a cell phone on speaker and passing it around while presenting work. This went on for months and made us look like total amateurs.

    Advice to Management

    You state that "taking care of each other" and "speaking up" are core values and yet, your actions completely contradict this; the only thing that seems to matter to you is the company's reputation. If you really believe in these values, than treat your employees like the human beings that they are and stop punishing people who try to voice their opinion.


  4. Helpful (2)

    "Fake Empire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Big Spaceship full-time (More than a year)

    Pros

    There are some hardworking junior staff who are committed to staying on top of their work. An A-list of clients to work for. Social gatherings are frequently arranged.

    Cons

    Holden Caulfield would have a field day with the level of phoniness at this place. Management lacks vision and frequently takes a very rigid "my way or the highway" attitude that comes across as condescending despite lack of credibility. The "culture", which acts as the foundation of the company, is all fake. Nobody talks to each other and stories are made up in management's head and shifted on a whim to suit their needs. While there are frequent social gatherings in the company, they rarely last beyond a drink or two because nobody actually wants to hang out with each other afterwards.

    Advice to Management

    Just because BSS is an independent company does not mean you can force culture from the founder down. People should be able to feel free to express their opinions without fear of consequence. Core needs to think of and commit to a vision. Additionally, Core needs to be less hypocritical and put in the same amount of work as junior staff.


  5. Helpful (1)

    "Nice Place to work when you're young"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Big Spaceship full-time

    Pros

    Fun people, hard working, great place if you are young and getting started, learning to be more family friendly.

    Cons

    Work life balance could be better


  6. Helpful (5)

    "Weird disaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend

    I have been working at Big Spaceship full-time (More than a year)

    Pros

    Smart, cool, respectful, tenacious people.

    Oddly enough, all of these old reviews are still somewhat credible. The feelings, both good and bad, are still stuck to the walls.

    Cons

    You'll have really great times, work with diverse personalities, and make some nice memories... but the dark times are extra dark, and once motivation and confidence is lost here, it's difficult to muster. Individual expectations and responsibilities are extremely unclear and performance reviews don't seem to hold weight.

    The employee manual was written by awesome individuals who have since left because the culture is no where near what it used to be. That's unarguable.

    Agency's PR is awkward because the no ego rule dampens pride for great work, both inside and out.

    Advice to Management

    Core struggles to articulate vision for the agency and fails to build creative structure with the talent under its roof. Agency over inflated itself in the past year only to purge a ton of misguided talent.


  7. Helpful (3)

    "Hard to tell who is steering this ship."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Big Spaceship full-time

    Pros

    It’s a young nice crowd that socializes a lot and stays very current on internet trends. Also, Dumbo is a really cool area to work in. They have pretty frequent hack days that are really fun. A great list of clients.

    Cons

    The identity that the company markets itself with (via the famous manual) is based on an earlier incarnation before it became a social media agency run by midtown big agency folks. A quirky layer of parties and pep rallies remains, but in the actual work, most people seem unhappy. It’s possibly due to the monotony of endless social posts and an inaccessible core management team that doesn’t seem to have a clear vision on what kind of company it wants to be.

    Advice to Management

    1. Take care of each other
    2. Collaborate
    3. Produce amazing work
    4. (Actually encourage people to) speak up

  8. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Brooklyn, NY
    Current Employee - Intern in Brooklyn, NY
    Recommends
    Positive Outlook

    Pros

    Awesome people and culture & clients

    Cons

    not many. There's even beer!

    Advice to Management

    Not sure


  9. Helpful (3)

    "good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Recommends

    I worked at Big Spaceship (Less than a year)

    Pros

    culture
    good place to start a career and get exposure to a lot of different things
    dogs

    Cons

    experience is contingent on your manager
    shift in agency work to much more social (a pro, if you're into that)
    hard for interns to grow their career at the company after 1-2 years

    Advice to Management

    acknowledge your employees' hard work and all of the extra time that gets put into things.


  10. Helpful (2)

    "Rapidly changing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Big Spaceship full-time (More than a year)

    Pros

    Constantly evolving. Work with a fun and generally talented group of people with lots of freedom. If you and your team have great ideas and can sell them through to the client, nobody will stop you from executing them. Office environment is relaxed & fun, people who work there tend to be a tight knit group that spends time together outside work.

    Cons

    Direction of client engagements has changed significantly, away from making things and towards content ideation and production (social posts, mostly), though it seems much of the production is being outsourced as well. Turnover is very high - much higher than any other job I've held, which includes other agencies. Relatively new account management discipline is not well integrated with other teams and tends to act as a buffer and filter, stymieing efforts by other disciplines to communicate and collaborate effectively with client.

    Advice to Management

    Give people the opportunity to do what they're good at. Have a vision for the agency and each person (or at least each team) who works there. Improve the caliber of projects you're taking on.


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