Big Spaceship Reviews | Glassdoor

Big Spaceship Reviews

Updated December 19, 2016
24 reviews

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3.2
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24 Employee Reviews

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  1. "Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Brooklyn, NY
    Current Employee - Intern in Brooklyn, NY
    Recommends
    Positive Outlook

    Pros

    Awesome people and culture & clients

    Cons

    not many. There's even beer!

    Advice to Management

    Not sure


  2. Helpful (3)

    "Weird disaster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend

    I have been working at Big Spaceship full-time (More than a year)

    Pros

    Smart, cool, respectful, tenacious people.

    Oddly enough, all of these old reviews are still somewhat credible. The feelings, both good and bad, are still stuck to the walls.

    Cons

    You'll have really great times, work with diverse personalities, and make some nice memories... but the dark times are extra dark, and once motivation and confidence is lost here, it's difficult to muster. Individual expectations and responsibilities are extremely unclear and performance reviews don't seem to hold weight.

    The employee manual was written by awesome individuals who have since left because the culture is no where near what it used to be. That's unarguable.

    Agency's PR is awkward because the no ego rule dampens pride for great work, both inside and out.

    Advice to Management

    Core struggles to articulate vision for the agency and fails to build creative structure with the talent under its roof. Agency over inflated itself in the past year only to purge a ton of misguided talent.


  3. Helpful (2)

    "Hard to tell who is steering this ship."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Big Spaceship full-time

    Pros

    It’s a young nice crowd that socializes a lot and stays very current on internet trends. Also, Dumbo is a really cool area to work in. They have pretty frequent hack days that are really fun. A great list of clients.

    Cons

    The identity that the company markets itself with (via the famous manual) is based on an earlier incarnation before it became a social media agency run by midtown big agency folks. A quirky layer of parties and pep rallies remains, but in the actual work, most people seem unhappy. It’s possibly due to the monotony of endless social posts and an inaccessible core management team that doesn’t seem to have a clear vision on what kind of company it wants to be.

    Advice to Management

    1. Take care of each other
    2. Collaborate
    3. Produce amazing work
    4. (Actually encourage people to) speak up


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  5. Helpful (3)

    "good culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Recommends

    I worked at Big Spaceship (Less than a year)

    Pros

    culture
    good place to start a career and get exposure to a lot of different things
    dogs

    Cons

    experience is contingent on your manager
    shift in agency work to much more social (a pro, if you're into that)
    hard for interns to grow their career at the company after 1-2 years

    Advice to Management

    acknowledge your employees' hard work and all of the extra time that gets put into things.


  6. Helpful (1)

    "Rapidly changing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Big Spaceship full-time (More than a year)

    Pros

    Constantly evolving. Work with a fun and generally talented group of people with lots of freedom. If you and your team have great ideas and can sell them through to the client, nobody will stop you from executing them. Office environment is relaxed & fun, people who work there tend to be a tight knit group that spends time together outside work.

    Cons

    Direction of client engagements has changed significantly, away from making things and towards content ideation and production (social posts, mostly), though it seems much of the production is being outsourced as well. Turnover is very high - much higher than any other job I've held, which includes other agencies. Relatively new account management discipline is not well integrated with other teams and tends to act as a buffer and filter, stymieing efforts by other disciplines to communicate and collaborate effectively with client.

    Advice to Management

    Give people the opportunity to do what they're good at. Have a vision for the agency and each person (or at least each team) who works there. Improve the caliber of projects you're taking on.


  7. "Great people, strong culture, best brands"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Big Spaceship full-time (More than 5 years)

    Pros

    The unwritten but strictly enforced "hire no @$$holes" policy means your coworkers are both extremely talented and fantastic to work with.

    Because it's been around for 15+ years, the brands they partner with tend to be interesting and challenging in the right way – and they also fit the culture.

    The autonomy here is extreme – for those who are into that, it might be the biggest strength.

    Cons

    For those who need direction, the autonomy can be scary.
    BSS is 'always in beta' which can be dizzying to some.
    Some disciplines are happier & more satisfied than others.

    Advice to Management

    Same as most agencies I've worked at, BSS often loses track of important internal initiatives when client work ramps up or multiple accounts are on fire. Wrangling this is key to a better BSS.


  8. Helpful (7)

    "At Least There is Beer?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in Brooklyn, NY
    Former Employee - Creative in Brooklyn, NY
    Doesn't Recommend
    Positive Outlook

    I worked at Big Spaceship full-time

    Pros

    Fooseball and beer? Talented (but super unhappy) people.

    Cons

    Long hours- flex time is a myth, highly disorganized, huge turnover, very young and confused staff who will act like your bosses because there is little involvement from senior management (recipe for disaster), very low-paying with almost no career advancement for most creatives (they know you'll quit anyway), extremely bad morale and tons of internal drama. Exhausting.

    Advice to Management

    Ignoring cruelty is encouraging it. Create a clear path to advancement. Pay more money. Pay more attention. Actually take care of your employees don't just say "take care of each other" in meetings and then bounce. Stand up for your people, not the client.


  9. Helpful (2)

    "in transition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    nice people and enviornment, and foods and dogs

    Cons

    at the time i was interning there, they are doing media marketing, for example, tweeting, which, is super boring.


  10. Helpful (4)

    "Decent career pit stop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook

    I worked at Big Spaceship full-time (More than 3 years)

    Pros

    -Good team and smart people
    -Flex schedules and high collaboration
    -Interesting clients
    -Some strong teams and a handful of good managers who take care of their departments (strategy, analytics, design)

    Cons

    -Lack of direction on where the agency is headed
    -Loss of culture
    -Toxic environments on larger accounts that goes unnoticed by senior management.
    -Lots of freelancers coming in and taking projects away from full-timers
    -Chaotic at many times
    -Account management leaves much to be desired
    -Not the place it once was

    Advice to Management

    -Hire for Big Spaceship and not for the client


  11. Helpful (1)

    "Executive"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Big Spaceship full-time (More than 3 years)

    Pros

    Autonomy, Culture, People, Passion, Work

    Cons

    Lack of structure, Highly competitive



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