BigCommerce Reviews

Updated Jul 28, 2020

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4.0
77%
Recommend to a Friend
86%
Approve of CEO
BigCommerce CEO Brent Bellm (no image)
Brent Bellm
103 Ratings
Pros
  • "We have great people, who aren't entitled or anti-social(in 15 reviews)

  • "Free lunch on Tuesdays if you work early enough to get there on time before its gone(in 14 reviews)

Cons
  • "Expect some long hours and stressful weeks from time to time(in 10 reviews)

  • "Incredibly unappreciative of employee work and work-life balance(in 9 reviews)

More Pros and Cons
  1. Helpful (2)

    "Great Teams to work with."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BigCommerce full-time for more than a year

    Pros

    They provide free lunches. They have a fully stacked snack area. Waffle Wednesdays, Growth opportunities.

    Cons

    No 401K match, only you can make a contribution.

  2. "Toxic & False Stock Promises"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Austin, TX
    Negative Outlook

    I worked at BigCommerce full-time for more than a year

    Pros

    Austin based Peer rewards system Snacks for days

    Cons

    Favoritism Low pay Bloated marketing department Inexperienced sales Product functionality is subpar compared to competition Partner focus is disjointed and counter productive

    Continue reading

  3. Helpful (3)

    "Avoid"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BigCommerce full-time for more than a year

    Pros

    Decent place to start your career if you want to handle projects you wouldn't get at a larger company . I would avoid if you have more than 2-3 years experience.

    Cons

    Very disorganized company, toxic politics and short-sighted decision making.

  4. "good people"

    4.0
    Former Employee - Anonymous Employee 

    I worked at BigCommerce full-time for more than 3 years

    Pros

    good people and a great place to start

    Cons

    management could be better overall

  5. Helpful (1)

    "Don’t"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer 
    Positive Outlook
    Approves of CEO

    I worked at BigCommerce full-time

    Pros

    Great people. The product is awesome! They will take over e-commerce.

    Cons

    Very low pay. Lots of age discrimination.

    Continue reading
  6. Helpful (1)

    "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook

    I have been working at BigCommerce full-time for less than a year

    Pros

    Company Culture and Engagement, Management

    Cons

    Low Pay, No 401K Match

    Continue reading
  7. "Company Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Solutions Architect in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BigCommerce full-time for more than a year

    Pros

    Great work-life balance and good equity options

    Cons

    Nothing I can think of

  8. "Fun Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Development Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BigCommerce full-time for more than a year

    Pros

    Super fun place to work. The people are amazing and free lunch/drinks and snacks are a perk.

    Cons

    During my time there management was a bit of a mess. People were rotating in and out and everything was always in flux for the team I was on.

  9. "Awesome company and people!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BigCommerce full-time for more than 3 years

    Pros

    Benefits, culture, work-life balance, great times!

    Cons

    There really isn't negative to say!

  10. "Great Company, Great Benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - People Team Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BigCommerce full-time for more than a year

    Pros

    Great company to work for, really respect the executive leadership team and the people. Fantastic health benefits, competitive PTO plan, nice office and amenities.

    Cons

    After some leadership on the People team exited, it didn't feel as much of a cohesive unit. Communication and planning suffered, the team started to feel a little more political. Hopefully with time and the right replacements this will fix itself.

    Continue reading
Found 201 reviews