Biggby Reviews | Glassdoor

Biggby Reviews

Updated August 17, 2017
141 reviews

Filter

Filter

Full-timePart-time

3.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Bob Fish
49 Ratings

141 Employee Reviews

Sort: PopularRatingDate

Pros
  • Free coffee- Free brewed coffee anytime and free drinks with every shift (in 18 reviews)

  • Good discounts, free shift drink, fun environment, good customers (in 16 reviews)

Cons
  • A lot of work for low pay, the company seems cheap and unwilling to provide sizable reaises (in 18 reviews)

  • Expect to be "on call" at all times, even if you are paid minimum wage (in 15 reviews)

More Pros and Cons

  1. "Biggby barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Biggby part-time

    Pros

    I've worked at biggby for a little over a year now. It has been a great experience. My coworkers are not just coworkers they're like another family. The work environment is great. The customers are fun. They tend to be regulars who you get to know very well. The training process is hard but it's really through so that you know what you're doing.

    Cons

    No chance to really move up. Lots of rules/regulations.


  2. "Fun place to work, not enough pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Biggby full-time (Less than a year)

    Pros

    Fun atmosphere
    Great customers
    Flexible schedule
    Free drinks

    Cons

    Low pay
    Not very many advancement opportunities
    No benefits

    Advice to Management

    have competitive wages and benefits

  3. "Perfect job if you're a student! But, if this is your only source of income you won't get much."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Charleston, SC
    Former Employee - Shift Leader in Charleston, SC
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Biggby part-time (More than 3 years)

    Pros

    Free drinks on shift
    Discounted food/drinks off shift
    Tips can be ok
    Fun work environment
    You get close with your coworkers

    Cons

    Hard work
    Angry customers
    Terrible management
    Coupon days are the worst, especially when they expire
    Can get very busy
    Lots of gossiping, don't get involved

    Advice to Management

    Please let store owners hire an experienced manager when opening a store.


  4. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Lansing, MI
    Former Employee - Shift Leader in Lansing, MI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Biggby (More than a year)

    Pros

    Become close with regulars, free shift drinks, 50% off food & off shift beverages, easy to work with schedules.

    Cons

    No breaks, long hours, working alone.

    Advice to Management

    Follow the government rules


  5. "Biggby"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Neutral Outlook

    I worked at Biggby full-time (More than 3 years)

    Pros

    Get really connected to the people you work with, fun and high energy work place,

    Cons

    Unrealistic corporate goals, under paid and over worked.

    Advice to Management

    Customers are what keep the company but so are your employees. Focus more on helping create an employee and customer based company and not just get money.


  6. "The Manager Makes All the Difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Charlotte, MI
    Former Employee - Shift Supervisor in Charlotte, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Biggby part-time (More than a year)

    Pros

    Flexible hours, make friends with co-workers, tips

    Cons

    Low pay, hostile work environment, high level of stress

    Advice to Management

    This would be a better workplace if the manager at the Biggby where I worked trusted the employees and used positive reinforcement instead of constant threats


  7. Helpful (1)

    "A lot of fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista, Shift Supervisor
    Former Employee - Barista, Shift Supervisor
    Recommends
    Positive Outlook

    I worked at Biggby part-time (More than 3 years)

    Pros

    I worked for Biggby for almost 3 years, and had more fun there than most other jobs I have had. I loved making drinks, and we really got to know the customers. Scheduling was flexible and I got good hours.

    Cons

    It became a bit to unprofessional and gossipy for me. Employees that did nothing all day were given priority over those who worked hard. It killed my motivation, so I moved on.

    Advice to Management

    Reward the hard worked, not just the ones you are friends with.

  8. "Horrible experience as a barista at the Hartland MI Franchise"

    StarStarStarStarStar
    Former Employee - Barista in Howell, MI
    Former Employee - Barista in Howell, MI

    I worked at Biggby part-time (More than a year)

    Pros

    Nice regular customers, live entertainment.

    Cons

    Poor management skills, rude to staff, and no filter from the staff in front of customers.

    Advice to Management

    Please take the time to look at how you run your business and then think about ways you could make it better.


  9. "Love working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader
    Current Employee - Shift Leader
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Biggby part-time

    Pros

    Great work environment, free shift drink, half off when not working. I love working here it is so positive and upbeat. The energy I get fuels my day.

    Cons

    I wish I had more hours. The new trainees do not have enough time to be properly trained and it causes problems down the line.

    Advice to Management

    Give more time to train new hires. Pay more.


  10. "Good for teens"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Okemos, MI
    Former Employee - Cashier/Barista in Okemos, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Biggby part-time (More than a year)

    Pros

    Easy to get the job on the spot, free shift drinks, allowed to be on your phone during slow times, flexible schedule

    Cons

    Minimum wage ($8.90 in Michigan), you don't receive your share of tips untill after your 3rd day, first two or three weeks you are only scheduled about 10 hours

    Advice to Management

    Understand that some people need to make a living and need to work more than 15hrs a week


Showing 141 of 141 reviews
Reset Filters