Billabong Reviews | Glassdoor

Billabong Reviews

Updated June 18, 2017
18 reviews

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4.0
Star Star Star Star Star
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Billabong CEO and Director Neil Fiske
Neil Fiske
7 Ratings

18 Employee Reviews

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Pros
  • It is a laid back work placeand they train you a lot (in 9 reviews)

  • Lots of room for growth, competent managers, good work environment (in 6 reviews)

Cons
  • I witnessed a few issues from upper management: (in 9 reviews)

  • Typical retail cons: low wage, long hours etc (in 6 reviews)

More Pros and Cons

  1. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Billabong full-time

    Pros

    - They promote from within.
    - Great coaching at every level.
    - Positive attitude from the top down.
    - Great product.

    Cons

    As with any gig in retail, your availability has to be open at pretty much all times. That said, upper management is pretty understanding when time off is needed. If you take care of them, they will take care of you.

    Advice to Management

    Keep up the good work with building a positive experience for customers and workers alike. Keep changing with the times and you'll be just fine.


  2. "Billabong"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Honolulu, HI
    Former Employee - Sales Associate in Honolulu, HI
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun coworkers, store right on the water at Waikiki Beach. Good discount on clothes, 40% off all merchandise. Opportunity for growth.

    Cons

    Long hours with not very good pay. Very strict rules. Commission based without actually making commission. Would actually get a black dot to shame you if you didn't sell enough. If you sold alot you would only get 20 extra on your paycheck. Oh and a gold star!

    Advice to Management

    Give commission to help motivate sales associates. Hire general managers from the area. We had one come from the mainland and did not fit in with the Hawaii vibe.

  3. "Store manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL
    Former Employee - Store Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Billabong (Less than a year)

    Pros

    very relaxed environment where you can engage customers in a professional yet personal manner. You always meet new people that come through the doors.

    Cons

    Young employees can make the workplace be less professional. Hours of operation are up to the mall management and will be extensive, specially during holiday season. Very little overtime was approved

    Advice to Management

    Continue the promote from within culture.


  4. Helpful (1)

    "Great place to work with questionable corporate choices"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Clackamas, OR
    Former Employee - Store Manager in Clackamas, OR
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Billabong full-time (More than 3 years)

    Pros

    GREAT customers and atmosphere, a place that commands you get to know a unique group of people. Just an overall fun place to work with great merchandise.

    Cons

    They closed to many stores because of poor choices made by corporate and I lost my job. I wont talk bad about the company itself cause I enjoyed all my time there. But It's truly saddening and regrettable. I hope they can get things right.

    Advice to Management

    REOPEN a store in Oregon. PERHAPS BEND!!!


  5. Helpful (1)

    "FUN"

    Star Star Star Star Star
    Former Employee - Replenisher in New York, NY
    Former Employee - Replenisher in New York, NY

    I worked at Billabong full-time (Less than a year)

    Pros

    Good fun, great people, potential for growth

    Cons

    salary... but that is retail...

    Advice to Management

    offer promotion options...


  6. "Great company, semi-unrealistic expectations"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Billabong part-time

    Pros

    Lots of room for growth, competent managers, good work environment

    Cons

    set unrealistic goals for sales


  7. "Visual Merchandiser"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fun environment, great culture, cool team

    Cons

    Nothing really negative to say

  8. "Marketing Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Billabong as an intern

    Pros

    Worked on various projects, aided in event planning

    Cons

    Not very much structure, some dull down time


  9. "ASM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Billabong full-time

    Pros

    Relaxed atmosphere, attainable goals, fun dynamic, no commission

    Cons

    Corporate has no idea what happens at the store level, not up to date with competitor tactics

    Advice to Management

    none


  10. "Incredible company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    Employee motivation tactics such as bonus' when sales goals are met, trips to Hawaii, meet and greets with celebrities, etc.

    Cons

    When it's time to get a raise, theyre usually on a "pay freeze".
    Over 150 stores closed due to financial problems.


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