Biltmore Company Reviews | Glassdoor

Biltmore Company Reviews

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Found 106 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
92%
Approve of CEO
Biltmore Company CEO Bill Cecil Jr.
Bill Cecil Jr.
81 Ratings
Pros
  • "Benefits, people, beautiful place to work(in 10 reviews)

  • "Flexibility, great co-workers, wonderful systems in place for employees to benefit from both personally and professionally(in 4 reviews)

Cons
  • "Upper management is greedy and makes huge profits, but it is not passed down the line to the employees that are the life blood of this company(in 7 reviews)

  • "It's rather annoying when they won't give you a full-time position with benefits but work you 40(in 6 reviews)

More Pros and Cons
  1. Featured Review

    Helpful (1)

    F&B Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Biltmore Company full-time for more than a year

    Pros

    Wonderful owners! Great benefits, beautiful property.

    Cons

    Compensation could be more in line with industry.

  2. Server

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Approves of CEO

      I have been working at Biltmore Company full-time

      Pros

      Treated very well by management, good coworkers, beautiful place to work

      Cons

      Working full time hours but having to wait months or possibly years to get full time benefits

    • Great Place

      StarStarStarStarStar
        Current Employee - Anonymous Employee 
        Recommends

        I have been working at Biltmore Company full-time

        Pros

        The people that work here are amazing!

        Cons

        Sometimes traffic onto the estate can be an issue when you are trying to arrive for work.

      • Winery

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Wine Server in Asheville, NC
        Doesn't Recommend
        Neutral Outlook
        Approves of CEO

        I worked at Biltmore Company full-time for more than a year

        Pros

        The occasional tip, having cash at the end of your shift!

        Cons

        Guest not aware they can tip so the pay is not a living wage!

        Advice to Management

        Spend time actually working a counter for a day once a week!

      • Beautiful Place to Work

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Approves of CEO

        I have been working at Biltmore Company full-time for more than 2 years

        Pros

        The perks are unlimited access to the estate grounds; discounts (up to 40%) on the restaurants, retail, and lodging; discounts at other area businesses; complimentary tickets; all-employee parties that allow us access to special "events" like Candlelight Christmas and Chihuly Nights. Biltmore strives to hire quality talent/people who want to help the preservation of the estate - which means most of your coworkers actually...

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        Cons

        The minimum starting wage is $11 an hour - which is higher than the required wage, but difficult to live off of in Asheville. The Estate also never closes and you are required to work most, if not all, holidays depending on your department. Upward movement is difficult to achieve - you must move around to different departments to get better positions and pay.

      • Great place to work

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Approves of CEO

        I have been working at Biltmore Company full-time

        Pros

        Benefits, people, beautiful place to work

        Cons

        Have to work weekends and holidays

      • Winery Sales Associate

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Winery Sales Associate in Asheville, NC
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Biltmore Company part-time for more than 2 years

        Pros

        Great collection of people working together as a team.

        Cons

        Difficult to get benefits as full time positions are scarce. Most people are part timers working post “retirement” or younger people looking for experience so they can get a better job somewhere else.

        Advice to Management

        Find a way to reduce attrition. Offer more benefits not just employee discounts that most employee can’t afford to take advantage of anyway.

      • Helpful (3)

        You must take a Vow of Poverty to work for the Biltmore Company

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Positive Outlook
        Approves of CEO

        I worked at Biltmore Company full-time for more than 4 years

        Pros

        You will love your coworkers. It is a pretty place to work.

        Cons

        You can make more money working at a fast food restaurant and will actually deal with fewer guests. Also you will not be required to know a ton of information about an estate, family, grounds, history, programs and products offered. Furthermore you will not be expected to give gracious hospitality 100% of the time. Save yourself the trouble and get a job at Chick fils a, you will make more money and will be less stressed...

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        Advice to Management

        Your employees are very clear that you are making a killing (remember they are the ones working your registers) and that you refuse to pay them a decent salary even though they do most of the heavy lifting.

      • Helpful (3)

        Poverty level pay

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Asheville, NC
        Doesn't Recommend
        Neutral Outlook
        Approves of CEO

        I worked at Biltmore Company for more than 2 years

        Pros

        Beautiful estate to look at while you drive to your work venue

        Cons

        I worked 37-40 hours a week in their 'crown jewel', the Dining Room at The Inn. I made less a month than my 80 year old mother gets in social security.

      • server

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Belleair, FL

        I have been working at Biltmore Company part-time for more than 2 years

        Pros

        nice people to work for and nice customers.

        Cons

        There are not many cons about this place

      Found 106 reviews