Birch Communications Account Manager Reviews | Glassdoor

Birch Communications Account Manager Reviews

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Found 4 reviews

3.4
StarStarStarStarStar
73%
Recommend to a Friend
Tony Tomae
0 Ratings
  1. Helpful (3)

    "Great Opportunity to Succeed, if you are willing to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Birch Communications full-time for more than 2 years

    Pros

    Like most sales jobs, you get out what you put in. The product portfolio is vast with many layers, so the more you know and the more you actually LOVE technology, the better you will do. Definitely a company that is on the leading edge of technology with a solid platform which its tech is built upon. The target market is, for the most part, an under-educated one (or at least not as up-to-speed as Enterprise Companies)....

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    Cons

    As much as it can be a "pro" for some, it can be a "con" for others... the product portfolio is deep and learning it can take some time to master. Much of that learning is on us as well. The training dept does send out product specs and collateral, but I have found that taking time to spend with an engineer is the best way to learn. Our hosted phone system is limited in some regards with features (which we are told they...

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    Advice to Management

    Solicit feedback from the sales people about what we are seeing in the field from a 'needs' standpoint on products. In our field, our competition is constantly changing, we need to keep up with the latest features, pricing, etc. Also, launch more interactive trainings (like webinars) to educate us more deeply on our products. Some high - level re-brand marketing would help. Birch does a lot more these days than what Birch...

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    Birch Communications2015-02-02
  2. "Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Elite Account Manager in Rockmart, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Birch Communications for more than a year

    Pros

    Awesome peer support, lots of great people to work with.

    Cons

    Inexperienced Management staff. No understanding from upper management of front line issues.

    Birch Communications2016-08-26
  3. Helpful (1)

    "My Time at Birch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Birch Communications part-time for more than a year

    Pros

    Fast pace environment. You never look at the clock from all the work load you have

    Cons

    As this is a company you can move up in, you may find your self working with managers who don't have much experience with high stress levels.

    Advice to Management

    I would suggest a little more time management as well as stress training for some of the managers.

    Birch Communications2015-07-18
  4. "Company provided an excellent entry level sales environment with great pay opportunities....while it lasted."

    StarStarStarStarStar
      Former Employee - Account Manager in

      I worked at Birch Communications full-time for more than 4 years

      Pros

      Sales training, office environment, bonus opportunities

      Cons

      unstable industry, bankruptcy history, turnover

      Birch Communications2012-11-10
    Found 4 reviews