Birch Communications Reviews | Glassdoor

Birch Communications Reviews

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Found 171 reviews

2.2
StarStarStarStarStar
Rating TrendsRating Trends
20%
Recommend to a Friend
5%
Approve of CEO
Tony Tomae
29 Ratings
Pros
  • "Great people and management really cares about their teams(in 13 reviews)

  • "Company continued to grow providing lots of opportunity for good people to advance(in 9 reviews)

Cons
  • "The company has a huge C-level management problem(in 4 reviews)

  • "This company purchased Cbeyond and after the buy out the work environment went downhill(in 4 reviews)

More Pros and Cons
  1. "Owner and primary CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chief Executive Officer in Albuquerque, NM
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Birch Communications full-time for more than 8 years

    Pros

    Excellent customer service, clear and clean call quality

    Cons

    Non to report at this time

    Advice to Management

    Take the phone call seriously

    Birch Communications2017-11-01
  2. "No Structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook

    I worked at Birch Communications full-time

    Pros

    The employees are willing to assist one another.

    Cons

    Many Layoffs / Lack of Direction / No Upward Mobility

    Advice to Management

    Get to know your employees

    Birch Communications2019-02-17
  3. "Waste of Time"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Impementation 
    Doesn't Recommend
    Disapproves of CEO

    I worked at Birch Communications full-time for more than 8 years

    Pros

    Had a few great people to work with/ around.

    Cons

    Management is very one-sided. They have their "friends" and "clicks" and if you're not apart of that, you're out! They do not take the time to listen, and often times play "dumb" when questions are asked of them.

    Advice to Management

    Do not lie, be transparent, and leave your personal feelings at home. Not Everyone is NOT OUT for your job. Take the time to listen to your Team, and dont take sides; its not very becoming What goes around usually comes around!!

    Birch Communications2019-02-27
  4. "Needs Management overhaul"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in Atlanta, GA
      Doesn't Recommend
      Negative Outlook

      I worked at Birch Communications full-time for more than a year

      Pros

      Many good front line people

      Cons

      Top management needs an overhaul -- most of the strong management departed in 2017.

      Birch Communications2019-01-04
    • Helpful (1)

      "Run"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Birch Communications full-time for more than 5 years

      Pros

      no longer having to work there

      Cons

      having to work with poor management

      Birch Communications2018-12-07
    • "Great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Birch Communications

      Pros

      Great company to work for once upon a time.

      Cons

      Got laid off during acquisition.

      Birch Communications2018-10-31
    • Helpful (1)

      "worst employer ever"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Negative Outlook
      Disapproves of CEO

      I worked at Birch Communications full-time

      Pros

      the last yr -- you could wear jeans

      Cons

      low low low pay, overwork, no advancements

      Advice to Management

      ever heard of doing the right thing and being fair

      Birch Communications2018-10-07
    • Helpful (2)

      "Business Technology Advisor"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Atlanta, GA
      Doesn't Recommend
      Negative Outlook

      I worked at Birch Communications full-time (Less than a year)

      Pros

      Great people to work with, and you get paid on time and have the potential to earn a lot of commission.

      Cons

      Mass layoffs, difficulty transitioning after the acquisition by Birch.

      Birch Communications2018-08-09
    • "Sinking Ship"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Birch Communications full-time

        Pros

        great group of individuals at the team level

        Cons

        Sr Management has poor vision

        Birch Communications2018-06-19
      • Helpful (1)

        "Worst ever"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Birch Communications full-time

        Pros

        There aren't any pros to working here

        Cons

        Too many to list in this space

        Advice to Management

        Quit

        Birch Communications2018-07-10
      Found 171 reviews