Birchbox Reviews

Updated Mar 16, 2021

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3.4
24%
Recommend to a Friend
38%
Approve of CEO
Birchbox Co-Founder, CEO  Katia Beauchamp (no image)
Katia Beauchamp
55 Ratings
Pros
  • "work around some seriously smart people(in 9 reviews)

  • "Discounted beauty products which is great, because the salaries are too low to be able to actually afford anything at retail price(in 9 reviews)

  • Cons
  • "Sorority-like feel, lack of structure, lack of leadership skills among people in leadership roles(in 17 reviews)

  • "It really has so much potential if upper management/CEO knew how to lead(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Amazing people and growth opportunity.

      Mar 5, 2021 - Engineering 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Among the most genuine and supportive team one could imagine, with several absolutely brilliant people on board.

      Cons

      Nothing atypical; standard problems with technical debt and startup growing pains.

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    2. 2.0
      Former Employee, more than 3 years

      Company going bankrupt, lies to employees

      Jun 22, 2020 - Marketing in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      lots of free samples, able to work in crazy environment

      Cons

      The Leadership team lies to its employees and makes it seem like everything is great. That is, until one day the company laid off 75% of the company, including pretty much all of the very first employees. What was so awful is shortly after, the CEO was on the podcast "How I Built This" and only talked about herself and how great SHE was and how SHE built the company. Didn't ever thank the people she worked with. They also covered up the layoffs by not reporting it to the press, and then they proceeded to post on their social account about how their employees worked their way up, which was a huge slap in the face. It's very sad, because Birchbox was a great concept, but I felt completely used and betrayed. Everyone was completely taken advantage of, underpaid. Ideas were stolen and the CEO and leadership would take credit for them when reporting to the board and international teams, and then all the best talent was laid off. They only kept low levels who they could pay less and then a handful of managers. Horrible way to run a business, and also sickening to watch. Also, the place is very gossipy, and anything you say to a manager will be bubbled up to upper management.

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      6 people found this review helpful
    3. 2.0
      Former Employee, more than 3 years

      Run away.

      Sep 3, 2020 - Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast growth mainly because of the high turnover rate and nobody else knew how to perform my job. I gained four titles within three years... though there are plenty of made up titles there to feed people's egos. A lot of young, like-minded people and you'll make good friends in your departments. Incredibly clique-y, however, and tough if you're an introvert.

      Cons

      Senior management makes you think you can trust them and uses confidential information against you. I've seen them gang up on certain employees and essentially bully them into leaving the company. No organization or plan—just a bunch of people throwing stuff at the wall and seeing if it sticks. If you were on the Creative team, you had to be prepared to create 55 versions of something and have every single person in the company weigh in 12 times. They'll waste time, money and resources bringing in "consultants" who were making easy money spending two months just trying to understand what the hell is going on in order to "consult." A truly toxic environment in the beauty/startup world. It really has so much potential if upper management/CEO knew how to lead.

      6 people found this review helpful
    4. 3.0
      Former Employee, less than 1 year

      Good people who lack direction

      Jan 13, 2021 - Student in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are smart and driven

      Cons

      CEO/founder is a visionary but should pass off the reins to someone who can grow the company. Clear favoritism is played Drinking culture I was told that I should feel grateful for a 2% salary raise even though that is inflation.

      3 people found this review helpful
    5. 5.0
      Former Employee, less than 1 year

      Amazing People

      Nov 19, 2020 - Technology 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Incredible coworkers, ability to really change things and grow

      Cons

      Tough, crowded market to be in

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    6. 2.0
      Former Employee, less than 1 year

      Never Part of the Team

      May 11, 2020 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are a lot of smart people who work at Birchbox. Most of them are taken advantage of. It had its perks of a nice office, snacks, and team events though they always felt mandatory instead of something you WANT to do. Free subscription was nice. At times it felt ideas where listened to but nothing ever came from them.

      Cons

      Even after almost a year, never felt part of the team. It is very clique and gossipy. You have a million touchbases with your managers and you feel everything you say is told to the entire office. It feels like you are supposed to live and breathe Birchbox and not have a life outside of the company. Once things started going downhill, it was a different place with limited perks and the workload never shifted, it was always more than it should be.

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      4 people found this review helpful
    7. 4.0
      Former Employee, more than 1 year

      Great people

      Aug 12, 2020 - Marketing Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are the best part of working there.

      Cons

      Lack of data driven perspectives

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    8. 4.0
      Former Employee, more than 1 year

      Good

      Aug 17, 2020 - Marketing Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company in New York City

      Cons

      No main issues. Good company

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    9. 2.0
      Former Employee, more than 1 year

      Sinking Ship

      Nov 22, 2019 - Creative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Most people are nice and pleasant to work with.

      Cons

      Everything is in a downward spiral. Chaotic day-to-day; no real project management; zero thoughtful decision making; hypocritical VP's who are on power trips and don't want to listen to employee opinions even though the claim they do. A lot of people have left the company and almost none of them have been replaced, so inexperienced employees are asked to "step up," but in reality they are leading projects and making decisions that they don't have real experience to make. Overall the biggest problem is leadership. VP's who have clearly been shown favoritism with P&C over the years have been promoted despite maybe not having enough experience. As a result, there are a lot of ideas thrown around with no clear execution plan. If you're a product/digital/print designer or a marketing associate I would not recommend working here. There is no room for good ideas or creativity, and no clear art direction.

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      11 people found this review helpful
    10. 1.0
      Former Employee, less than 1 year

      Pretty on the outside . . . . you know the rest

      Jun 24, 2020 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some down to earth people. Startup perks like free snacks, food and drinks.

      Cons

      Poor communication across teams. Very little diversity. Company values ‘sound’ good, but the culture is not.

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      5 people found this review helpful
    Viewing 1 - 10 of 137 Reviews

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