Birchbox Reviews | Glassdoor

Birchbox Reviews

Updated June 14, 2017
107 reviews

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3.0
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Katia Beauchamp
35 Ratings

107 Employee Reviews

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Pros
  • work around some seriously smart people (in 8 reviews)

  • Free beauty products, but usually picked-over (in 7 reviews)

Cons
  • People here tend to work late, wishing there was more of a work-life balance (in 13 reviews)

  • Upper management definitely needs to work on being more aligned (in 9 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Proud to have worked here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in New York, NY
    Former Employee - Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Birchbox full-time (More than a year)

    Pros

    After working at Birchbox for over 2 years I can say there is simply no better place to learn, grow and thrive. Birchbox isn’t just a beauty company, it's truly disrupting the beauty industry. Employees are incredibly smart, kind, and resilient. Katia is a fearless leader with a unique vision and has created a strong, unstoppable team. Management is communicative, strategic, transparent and inspirational. It was a privilege to work alongside the true talent at Birchbox.

    p.s. perks are endless…free Birchbox every month, generous discount on full size items in the shop, great company outings, strong work/life balance, fitness discounts (and discounts to so many NY-based companies), organized volunteer opportunities, great snacks, welcoming environment and beauty sales are like hitting the jackpot.

    Cons

    Celebrate wins more! Birchbox definitely does this to some degree in team meetings and at Dashboard (the weekly company-wide meeting) but sometimes it gets lost as the team is incredibly focused on customer happiness and changing the way people discover beauty.

    Advice to Management

    Continue to foster the amazing culture that you’ve built.


  2. "Great intro to the beauty world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Birchbox (More than a year)

    Pros

    Exuberant company with a pretty diverse set of employees

    Cons

    Elitism and division on behalf of the office staff towards the store staff. Store employees don't get benefits. Cattiness.

    Advice to Management

    Level the playing field and treat all staff more fairly.

  3. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great company to work for that really cares about its workers.

    Cons

    Hard work is expected of everyone.


  4. "Great learning experience, especially right out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Merchant in New York, NY
    Former Employee - Associate Merchant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Birchbox full-time (Less than a year)

    Pros

    Culture, benefits, Unlimited PTO, hands-on experience

    Cons

    Non-competitive salary, unclear growth path, a little "cult-y", poor work/life balance

    Advice to Management

    Create a more clear path to promotion/growth. Employees need to have a reason to work hard and feel like they're working toward something.


  5. Helpful (2)

    "Not what is once was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    - You can wear whatever outfit you'd like
    - Free snacks

    Cons

    - Judgemental mentality
    - Closed minded leadership

    Advice to Management

    Without change there is no innovation, creativity, or incentive for improvement. Listen to your employees, no matter what!


  6. "Great Place, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Birchbox full-time

    Pros

    I loved my coworkers. All of them worked hard and made the job enjoyable.

    Cons

    Sometimes Birchbox felt very young, like a lot of startups. It often wasted resources and wasted an enormous amount of time with meetings.


  7. "Amazing experience!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Nice people, great office perks

    Cons

    Not a lot of direction from upper management

  8. Helpful (7)

    "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Birchbox full-time (Less than a year)

    Pros

    Intelligent employees. Company has good reputation in startup industry. Office is in good location.

    Cons

    Terrible pay. Frequent layoffs. Business model has not succeeded so far so management has needed VC injections to stay above water. No work life balance - expected to work late and on weekends.

    Advice to Management

    Sell the firm to a larger, profitable company that knows what it is doing. Hire senior management from successful companies to steer the ship until the exit.


  9. "Incredible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Birchbox full-time (More than a year)

    Pros

    Fun Team, amazing teamwork; very strong culture; fast pace environment;
    Great level of transparence

    Cons

    A bit too many changes, esp. on strategy

    Advice to Management

    Stay on strategy


  10. "Such an amazing ride!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time in New York, NY
    Former Employee - Full Time in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Birchbox full-time (Less than a year)

    Pros

    Company culture is amazing! Everyone is really kind and helpful. People do their best work and it is appreciated. Each day is different and because the company is still growing, you're able to do various kinds of work within your role because there aren't 15 other people doing the exact same thing you do, it's awesome! I've learned so much

    Cons

    Birchbox invented the beauty subscription game, and should act like it! Do what you do best and leave the other stuff to other brands.

    Advice to Management

    Listen to customers and ignore what the copycats are doing


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