BirdEye Reviews | Glassdoor

BirdEye Reviews

Updated January 16, 2019
209 reviews

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4.6
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Naveen Gupta
191 Ratings

Employee Reviews

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Pros
  • "Work/life balance is encouraged (rare for a "startup")" (in 12 reviews)

  • "Great culture, smart people, growing fast" (in 16 reviews)

Cons
  • "Still working on some growing pains of a startup" (in 15 reviews)

  • "Company is very fast paced so you need to be able to adapt and be prepared for the challenges ahead of you" (in 9 reviews)

More Pros and Cons

  1. Helpful (2)

    "Best Friend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Dallas, TX
    Current Employee - Sales Development Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    BirdEye as a company, is like friend. I've my manager'd constant attention to make me successful. The amount of benefits at BirdEye is close to countless, starting from the snacks, drinks, free food and basically everything that you can imagine. Once the company gave you everything you can think of, you have a wonderful place to work. All you have to do for this, is keep doing your job.

    Cons

    We are running out of space here.


  2. "Amazing speed, friendly people, excellent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Palo Alto, CA
    Current Employee - Anonymous in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (More than a year)

    Pros

    The best reason to work at BirdEye is definitely the people who work there. I've made so many friends and everybody are friendly to each other. Other than being kind to each other, people are intelligent.

    Free snacks, drink and the food served is great.

    Our year end party in SF was awesome.

    Cons

    This is the best learning experience for me, so can't complain.

  3. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success in Dallas, TX
    Current Employee - Customer Success in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    High level of freedom to structure your own work. Maximum ability to make an impact in the company's growth and keep the customer happy. Passionate and very hard working management.

    Cons

    Compensation could be a bit better.


  4. "Great culture and people; Salary is competitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Dallas, TX
    Current Employee - Sales Development Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    Exciting opportunities to progress your career, great internal culture and strong leadership team.

    Cons

    people used to more streamlined internal processes may have trouble adapting.

    BirdEye Response

    Jan 15, 2019 – Director, People & Culture

    So glad to see you're having a positive experience with us. Our culture and leadership are definitely strong, and we will work to ensure they stay that way!


  5. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Dallas, TX
    Current Employee - Account Executive in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (More than 3 years)

    Pros

    Great product to sell, great product to market fit, great teams, great leadership, great culture

    Cons

    None in my mind now

    Advice to Management

    Look forward to international expansion

    BirdEye Response

    Jan 15, 2019 – Director, People & Culture

    Thank you for your 3+ years with the company! We truly appreciate you and the work you do. It's always great to see someone who has been with us for the long haul, and seeing them continue to feel... More


  6. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time

    Pros

    Great work culture, casual dress code, lots of opportunity for moving up in a short period of time.

    Cons

    Quotas are pretty tough to hit.


  7. "First Post-Grad Job, Very Happy!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Dallas, TX
    Current Employee - Sales Development Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    -People/Culture: I am new to Texas and was relying heavily on having a good company culture -- was not disappointed! Feel very welcomed and supported
    -Opportunity for Growth: with such a rapidly growing company, there is plenty of opportunities to grow vertically & laterally
    -Personal & Professional Development: whether you stay at BirdEye or eventually move on, I feel like I am being supported either way as an employee and a person
    -Awesome Product: what more can I say?
    -Training and Continuous Education: Training made me feel very confident and capable of being successful in my position, and we have several "Lunch & Learns" a quarter to continuously improve!

    Cons

    Startups come with their own set of frustrations, but so does every job. Ours are usually due to the fact that we have never had to assess an issue before due to fast growth, so it's not the worst problem to have!

    Advice to Management

    I had some suggestions, but they have actually all been addressed in changes/ new processes that were put in place after the new year. (Jan 2019) None right now other than maybe having new hires take personality tests so managers can best help their team members when onboarding and keep them motivated.

  8. "BirdEye is going places"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Dallas, TX
    Current Employee - Account Executive in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (More than a year)

    Pros

    One of the best thing is that Company takes employee feedback seriously and constantly seeking more and more feedback. In the short two years I've been here I've seen issues arise and issues addressed.
    Love the bar raisers and inspire to be one.

    Cons

    Need a bigger office space.

    Advice to Management

    Keep doing things that are working with us.

    BirdEye Response

    Jan 15, 2019 – Director, People & Culture

    Two short years - Thank you for your time and dedication! We are doing our due diligence with regard to a bigger office - our growth has definitely impacted our physical space. It's great to hear... More


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Dallas, TX
    Current Employee - Account Executive in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    Great culture, smart people, growing fast.

    Cons

    We need to invest more in Sales operations.


  10. "Exciting times ahead!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account Executive in Chicago, IL
    Current Employee - Strategic Account Executive in Chicago, IL
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    Great product
    Great people
    Great focus on the customer and their goals to ensure our solutions align

    Cons

    Nothing I can think of

    Advice to Management

    Keep up the great work and communication company wide

    BirdEye Response

    Jan 14, 2019 – Director, People & Culture

    Thank you so much! We are excited about having you on the team. Looking forward to what's ahead, and continuing focus on our alignment with our customers and their goals!