BirdEye Reviews | Glassdoor

BirdEye Reviews

Updated July 15, 2018
126 reviews

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4.4
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Naveen Gupta
114 Ratings

126 Employee Reviews

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Pros
Cons
  • "Standard start up growing pains" (in 6 reviews)

  • "If you aren't expecting fast paced developments, It's not for you" (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Unlimited Career Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SMB Sales Director in Irving, TX
    Current Employee - SMB Sales Director in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (More than a year)

    Pros

    I have been with BirdEye since September 2015. I started as an SMB sales rep and in 15 months, have received two promotions and two raises. The income opportunity is uncapped and I love the collaborative and supportive environment. At BirdEye, I know I am really helping businesses, I have leaders that care about my experience as an employee and have no limit to my income and career growth.

    Cons

    BirdEye is growing quickly. I love the challenge of learning new things and adapting which goes along with an expanding business.


  2. "Great cloud tech employer in Sacramento area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager
    Current Employee - Customer Success Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    Engaged owners dedicated to the customer experience. Fun work environment with start-up atmosphere.

    Cons

    Great for those looking to be involved in defining and refining how business is done but not for those oriented to having defined processes.

  3. Helpful (1)

    "Birdeye"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BirdEye full-time

    Pros

    The office enviroment and the people

    Cons

    Unbalanced work load. Too many managerial positions and not enough people to execute the work. Expensive insurance premiums for family's. Constantly changing goals/focus


  4. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success in Palo Alto, CA
    Current Employee - Customer Success in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (More than a year)

    Pros

    * Lot of openness & communication from the executives. Monthly FYI are useful.
    * We get ownership and have a say in how to do things.
    * Data driven decision. Good for business and culture. Creates a lot of transparency.
    * Benefits are good.

    Cons

    Would like to have phone reimbursement policy.

    Advice to Management

    Great job done.


  5. "BIrdEye Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Dallas, TX
    Current Employee - Account Executive in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    Management is incredibly supportive and SMART. It's nice to know that the people you report to are looking out for your best interests and trustworthy. ALL the managers at BirdEye are like this and have the experience to give you the direction you need to be successful. If you follow directions and trust the system - you will be successful.

    Also, all the employees are really helpful and very fun to be around. It sounds cliche, but the environment really is "work hard, play hard". This is by far the most fun to be around.

    Cons

    Only con, and literally the only con, is that there isn't any flexibility to work from home in my position - currently.

    Advice to Management

    Let us wear shorts more often.


  6. "Awesome Place to work if you want to be engaged, have an impact, and be challenged."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Manager in Dallas, TX
    Current Employee - Customer Support Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (More than 3 years)

    Pros

    - Very engaging work. Plenty of opportunity to "think" and employees at every level are encouraged to share their thoughts about work product.
    - Founders are always accessible. Upper management always willing to help.
    - Despite being a younger company, it is apparent that managers care about the career trajectory of employees, and how to bring out the best in each person.
    - The general climate is not loud, and people are truly empathetic and respectful of the shared space. Strong CEO supported effort to ensure that everyone is valved, regardless of function (none of the marketing vs sales or contractors vs FTE etc politics that can occur).

    Cons

    - Company is growing very fast. It's an exciting time, but that also means that the future state could be very different than the environment today. It is definitely a challenge to maintain the quality as the company scales.
    - Not the place to be if you need a lot of direction. Also not the place to be if you are easily frustrated.
    - People love what they do, and will work to get "it" done, which can mean longer than typical days.


  7. Helpful (1)

    "Working at BirdEye"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Dallas, TX
    Current Employee - Account Executive in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    Great company values which spreads through teams, decent perks, great company growth, fun place to be !!

    Cons

    Ummm... none that i can think of :)

  8. "Great Product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support in Sacramento, CA
    Current Employee - Customer Support in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    Envy the leadership and product pals, anything I think of, they already have it on their roadmap.

    Cons

    Can't think of any at the moment.


  9. Helpful (3)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at BirdEye full-time

    Pros

    perhaps the new leadership team can actually lead

    Cons

    the absolute worst management team I have ever seen as far as sales leaderhip

    Advice to Management

    continue to not hire dumb, fraternity types from CA that try to lead through intimidation ... worst management I have ever seen by a mile.


  10. Helpful (2)

    "Better than I could have ever expected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Dallas, TX
    Current Employee - Sales Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BirdEye full-time (Less than a year)

    Pros

    The most fun I've ever had at work. I know it's a cliche, but I cant wait to go to work in the morning.
    Fast paced work environment where your work matters.
    Excellent management, the best I've ever worked for.
    Opportunity to make a lot of money, but also feel fulfilled.

    Cons

    Nothing major, office is growing quickly and it's a little cramped, but we are moving to a bigger office in a few months.

    Advice to Management

    Keep doing what you're doing, seriously. When you focus on hiring people who fit your culture you keep it fun and make sure everybody enjoys coming to work.


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