Birdeye Reviews
Updated Jan 12, 2021
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"Fast-paced work environment; a lot to learn" (in 20 reviews)
"Great culture, smart people, growing fast" (in 19 reviews)
"Growing pains, yet the company embraces them as opportunities" (in 18 reviews)
"A good and fast-paced workplace" (in 11 reviews)
"Great Product, Great People"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Birdeye full-time for more than 3 years
Pros
Love working for the company. Amazing people, great atmosphere. They have really invested into moving upmarket and strengthening our position in the market with branding and product innovation.
Cons
Lead flow has slowed a bit and have changed the strategy towards prospecting, Marketing materials and resources are a bit limited. It would be nice to have more competitive insights that are industry specific.
Continue readingThanks for your positive review, and for being part of the nest for 3+ years! Your positives are great to hear, but your advice is even more impactful and will only help us all continue to grow as a business and get better together! Please feel free to reach out to me directly, as I'd love to better understand exactly what you need in terms of marketing materials, resources and competitive intel to finish Q4 strong and take 2021 by storm! - Brendan Stout, VP of Mid-Market Sales
- Helpful (2)
"Keep Seacrhing"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Birdeye full-time for more than a year
Pros
Great coworkers who are always willing to help
Cons
Management (or lack there of) has no idea of what they are doing. This company is the blind leading the blind. Trust the honest reviews and look for employment elsewhere.
- Helpful (3)
"All over the place"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Birdeye full-time for less than a year
Pros
Good team members, everyone wants to the right thing
Cons
Competing priorities, listens to the longest tenured employees, not necessarily those who's area of expertise it is, drive burn out in employees
Continue readingBirdeye Response
January 12, 2021 –
Thank you for your feedback. Agreed there is always a balance to strike between fresh thinking and the experience long-time employees bring to the table. We're trying to get better every day at this (and everything else!). We appreciate the time you put in at Birdeye and wish you the best in your future endeavors! - Travis Bickham, VP of Marketing
- Helpful (1)
"Great Young Company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Birdeye full-time for less than a year
Pros
Great work culture paired with a great product makes for an ideal company to work for
Cons
There are not any cons to this job that you wouldn't find at every other job
Birdeye Response
October 16, 2020 –
Thanks for the positive feedback, and being a part of the SMB org. I appreciate you taking the time to write a review. - Sarah Bennett, VP of Sales, SMB
"Great Company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Birdeye full-time for less than a year
Pros
BirdEye has been a breath of fresh air. The employees from top to bottom are very engaged with making BirdEye the best possible company to work for and the best possible company for businesses to work with. BE is progressive and flexible.
Cons
So far, not any cons that are significant.
Birdeye Response
January 6, 2021 –
Thanks for your positive review, and for being part of the nest! Great to hear that we are able to provide flexible and progressive environment. I am sure, we will continue to grow as a business and get even better together! - Vandana Agarwal, Director, Global Onboarding
- Helpful (2)
"Great company!!!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Birdeye full-time for less than a year
Pros
Great commission structure that includes accelerators The best tech stack a sales team could ask for Sales training + process is top of the line Industry-leading solution World-class support + customer success team Fantastic leadership team - very transparent and hands-on (no micromanaging) Fun + fast!!! This is not a job for those that just want to get by - we all grind hard! Challenging Growth opportunity
Cons
There's a lot of change which isn't necessarily a bad thing but you must be able to adapt and overcome.
Continue readingBirdeye Response
October 16, 2020 –
Thanks for the positive shoutout and all your hard work in the organization. - Sarah Bennett, VP of Sales, SMB
- Helpful (1)
"Great place to work!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Birdeye full-time for less than a year
Pros
-Great support -Great product -Great management -Flexible work environment
Cons
None that I can think of!
- Helpful (1)
"Fun and adapted well to a fully remote team"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Birdeye full-time for less than a year
Pros
culture, training, management all very helpful!
Cons
none so far! Everyone has been exceptional!
Birdeye Response
October 1, 2020 –
Thanks so much for the feedback. We take a lot of pride in creating a welcoming and supportive culture, so I'm happy you're feeling the love! - Nate Henry, VP of Channel Sales
- Helpful (7)
"Really manipulative/awful upper mgmt"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Birdeye full-time for less than a year
Pros
People are awesome, used to be a fun culture in the beginning
Cons
- Upper management does not communicate, a lot of favoritism. There is no transparency whatsoever. They don't reward top-sellers properly so there's no proper incentive for high-performers. They underpay sales reps as well. - No change comes from employee reviews. They don't even read them, and don't really care about their employees at all. Unfairly give out opportunities, such as going to trade shows and moving up the ladder
Continue readingBirdeye Response
October 22, 2020 –
Thanks for your feedback. As a company we strive for continuous improvement - both in customer and employee happiness. I appreciate your shout out to all the awesome people at Birdeye, and wish you nothing but success in your next opportunity. - Brendan Stout, VP of Mid-Market Sales
"Lots of changes"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Birdeye full-time for more than a year
Pros
Fun working environment. Nice people.
Cons
Can’t really think of any at the moment
Birdeye Response
October 22, 2020 –
Really appreciate you taking the time to leave a positive review, and glad to hear to your feedback about a fun working environment -- especially during all this COVID mess. Can't wait til things return to normal and we can all get back in the office together! If at any point you do have any 'cons' or areas you feel we can improve as a business, of course feel free to reach out to me directly anytime. - Brendan Stout, VP of Mid-Market Sales
Birdeye Response
October 22, 2020 –