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Birks Reviews

Updated November 27, 2017
40 reviews

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2.7
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Birks President & CEO Jean-Christophe Bédos
Jean-Christophe Bédos
17 Ratings

40 Employee Reviews

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  1. "Credit analyst/Customer Service Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Birks full-time

    Pros

    Great team
    Corporate environment with lots of room for growth
    Never have to deal with clients face to face - phone only
    Have direct guidance from upper level management and colleagues

    Cons

    Credit team was moved to the Canada office

    Advice to Management

    More for the higher decision makers: the company needs more exposure in FL so they can drive more sales and in turn keep their employees jobs secure


  2. "Big Turn over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ontario, CA
    Current Employee - Anonymous Employee in Ontario, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Birks full-time (More than a year)

    Pros

    beautiful product, great staff discount

    Cons

    non supportive Negative environment from upper management. Not a supportive team environment. Years of creating a culture of team members stabbing each other in the back. No work life balance. Working here you will need to put the company over all else. Less vacation and more costly benefits than other positions.

  3. Helpful (2)

    "Sales Profesional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Birks full-time

    Pros

    A lot of training, good money

    Cons

    a lot of hours working in holidays


  4. "Store Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at Birks full-time

    Pros

    Training and a commitment to hiring the right people

    Cons

    Upper Mgt Micromanaged stores. Also different locations had different clientele but the same approach to sales

    Advice to Management

    allow greater creativity with store personel


  5. Helpful (3)

    "STAGNANT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Birks full-time (More than 5 years)

    Pros

    Friendly people, buy jewelry at discount.

    Cons

    No room for advancement, too much favoritism, senior level lacks direction or common sense, no bonus for corporate employees or raises. Way too many chiefs and not enough indians....

    Advice to Management

    Learn to communicate, direct and manage senior level before trying to manage everyone else!


  6. Helpful (1)

    "Accounting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Birks full-time (More than 10 years)

    Pros

    Teamwork oriented and caring co-worker's

    Cons

    Incompetent Executive Management and total disrespect of employees

    Advice to Management

    Think more about your employees and less about what's in it for you!


  7. Helpful (1)

    "Overall a good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Overall a good company to work for. Good benifits, fair compensation and decent quality of life benefits like vacation, personal time, stock option etc..

    Cons

    The commission structure was always being changed. A very nepotistic environment, if you underperformed and were in the right crowd you were untouchable regardless. Unable to be competitive with product pricing was a frequent issue.

    Advice to Management

    To be proactive rather than reactive. Be more reactive to local market climate. Management more concerned about their golden parachute than actually being productive and adding to overall profitability of the organization.

  8. "work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Professional
    Former Employee - Sales Professional
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Birks full-time (More than a year)

    Pros

    Good pay, benefits and flexible hours for the most part.

    Cons

    internal politics with management frustrating at times.

    Advice to Management

    Criticism needs to be constructive


  9. Helpful (1)

    "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Special Orders Coordinator in Tamarac, FL
    Current Employee - Special Orders Coordinator in Tamarac, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Birks full-time (More than a year)

    Pros

    The people you work with. Trainings.

    Cons

    No promotions, Insurance is outrages


  10. Helpful (2)

    "Company is going bankrupt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Miramar, FL
    Current Employee - Manager in Miramar, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Birks full-time (Less than a year)

    Pros

    Potential of earning money if clients get approved for credit.

    Cons

    Posting and holding sales for a later date for events. Unrealistic goals when managers are competing for sales. Store directors are paid way too much and really don't contribute to sales. Poor leadership from managers. A disruptive, uncomfortable, " work" environment if you work in the office at a store. Female managers and directors contribute to gossip and unprofessionalism.

    Advice to Management

    Management refuses to listen to good business advice. Unable to retain educated and talented college graduates due to the snails at corporate office who are there because of " tight relationships " with other execs. Stop going to the strip bars.


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