Birst Reviews | Glassdoor

Birst Reviews

Updated March 24, 2017
88 reviews

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Full-time Part-time

3.7
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Jay Larson
42 Ratings

88 Employee Reviews

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Pros
  • Great product for a huge addressable market (in 9 reviews)

  • Great people and the work was interesting (in 5 reviews)

Cons
  • This is a great place if you want to work hard and make a lot of (in 3 reviews)

  • Sometimes the upper management sends a perception of not really knowing which way they want to take the company (in 3 reviews)

More Pros and Cons

  1. Helpful (3)

    "Sales Development Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in San Francisco, CA
    Current Employee - Sales Development Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Birst full-time (More than a year)

    Pros

    -This is a great place to advance your career in software sales. If you are looking to be part of a world class team and company this is a place to be.
    - World class training and support so that a future leader in the space has the proper tool to learn and grow

    Cons

    -There are none that i can think of

    Advice to Management

    -Keep up the good work. This is a team that is going very far and will be a force to be reckoned with very soon.


  2. Helpful (10)

    "Ok place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Approves of CEO

    I worked at Birst full-time (Less than a year)

    Pros

    -learned a lot
    -paid well
    -flexible vacation policy
    -became close with some of my team members

    Cons

    My team:
    -extreme micro management
    -terrible hours- most SDRs work 12 hour days and some brag about working weekends
    -poor culture: cold, aggressive
    -extremely difficult to hit quota. They were dishonest about this during the interview process
    -very poor promotion path. It is almost impossible to get promoted from an SDR to an AE. AEs here are in their 30s-50s, much more tenured, and hired from outside of the company 95% of the time

    Company as a whole:
    -essentially zero company perks. No commuter benefits, no gym reimbursement, no catered meals. SDR team got 1 lunch once a week. Perks may seem frivolous, but it really has an impact on the happiness of your employees. Investing in your people is essential, or they will leave
    -poor sense of community. Birst is very fragmented by their teams. I believe a big part of this is due to the fact that this is not a young company. The only young people here are on the SDR team. If you're looking for a young, fun startup to work at, this is not the place.

    Advice to Management

    See above


  3. Helpful (1)

    "Senior Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Birst full-time

    Pros

    Decent Company with decent benefits

    Cons

    No retirement benefits plans such as 401K

    Advice to Management

    Management should hear to its employees and take their feedback.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (10)

    "Difficult Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Development Representative in San Francisco, CA
    Former Employee - Sales Development Representative in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Birst full-time (Less than a year)

    Pros

    - high caliber talent when I first joined
    - decent pay
    - flexible PTO

    Cons

    - 1:3 manager to SDR ratio
    - stressful work environment
    - 10% hit quota
    - extreme micromanagement
    - working 12 hour days, it's so stressful, you feel like you're working inside and outside of work to get to 80% of quota

    Advice to Management

    You hired great people to the SDR org, but didn't apply those same standards to management promotions internally.


  6. Helpful (6)

    "Terrible management all around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Birst full-time

    Pros

    The pay was good for the industry.

    Cons

    Management is terrible. I've never seen anything like this. Everyone on my team was depressed and looking for other jobs. The managers would make us cry with mean and rude comments. I would get anxious before every one-on-one. Additionally the C-suite is impersonal and not transparent. Even within my team there were all these secret meetings I wasn't a part of. Most stressful time in my life was working at Birst.

    Advice to Management

    Treat employees with the respect they deserve.


  7. Helpful (9)

    "Management Needs Serious Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SDR
    Former Employee - SDR
    Doesn't Recommend
    No opinion of CEO

    I worked at Birst full-time

    Pros

    1) Great SDR Team
    2) If you like being led by an intense coach on a sports team, this is the place for you (so many sports references)

    Cons

    1) Terrible work environment - get used to being yelled at like you are always 5 TDs behind.
    2) Lots of meetings, not much development.
    3) Unrealistic quota goals - you feel like the ax is going to fall on you all the time.
    4) Ridiculous work hours - you are given credit for working nights, weekends
    5) ZERO growth path - see other posts, it's 100% true.

    Advice to Management

    - Assuming that tons of meetings + long hours = "crushing" quota is insanely simplistic. Everyone needs to be developed differently and treated that way

    - Stop treating your employees like players that can be yelled into submission, and start treating them like human beings (and seriously, tone it down with the sports references).


  8. Helpful (13)

    "Good place to start career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Birst full-time

    Pros

    Management is flexible and understanding with time off
    Good group of SDR's (when I was there)

    Cons

    - Management needs a lot of work. Management to SDR ratio is crazy. We had 5 managers: Director of SDR team, SDR manager, and 3 territory managers (each managing 2-4 people). Territory managers are young and inexperienced. We only had 9 SDR's. Ended up creating a huge sense of hierarchy in a tiny team. Not to mention feeling micro-managed.
    -Tons of unnecessary meeting
    - ZERO Growth path. In the 11 years the company has been around, there have only been 2 SDRs to become AE's. If i were to guess, there have probably been 60 SDR's in that time period.

    Advice to Management

    See above....

    Birst Response

    Feb 8, 2017 – Director, People Operations

    Thanks for the feedback and review. You’re right about our flexibility as we empower SDRs to truly run their own business. As we are committed to creating an open and collaborative environment for ... More


  9. Helpful (1)

    "A Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Birst full-time (More than a year)

    Pros

    The company boasts some really great people—really genuine, smart, talented contributors that are collaborative and fun to work with. People are maybe the best part about Birst, although the space we work in is truly exciting. I would say there is a great sense of team here and everyone is happy to offer their help. Also, hard work is rewarded here, as are smart ideas.

    It has been fun helping to build this company and brand, but we have a ways to go.

    Cons

    We are a startup, so are often understaffed— you can be working cross-departmentally on something new and not entirely thought thru at times. But I find this to be an exciting part of the job and usually a great opportunity. Structure is evolving slowly but surely as we build our team and process.

    Emphasis seems to be mostly on product dev and sales relationships at the moment. Would be great to see more emphasis on Marketing and Brand Differentiation when the time is right.

    Advice to Management

    Keep up the good work. This is an exciting time for the space and we will win with a better product and great service.


  10. Helpful (1)

    "Solution Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Fun product, constantly is improving.

    Cons

    Market is constantly changing and leapfrogging competitors.


  11. Helpful (1)

    "Director"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends

    I worked at Birst full-time (Less than a year)

    Pros

    Great people and the work was interesting.

    Cons

    I can't think of a downside.



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