Bite Reviews | Glassdoor

Bite Reviews

Updated October 21, 2017
13 reviews

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3.3
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Helena Maus
1 Rating

13 Employee Reviews

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  1. "Good people, great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bite full-time

    Pros

    Amazing culture, supportive management, you could try anything out and if it failed it didn't matter! Definitely manages to feel like a startup. Great offices. Very client focused.

    Cons

    Could be tiring to try new things all the time! Not for everyone - only really for true entrepreneurs or people with vision.


  2. "PR agency moving to integrated marketing services = growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bite full-time (More than a year)

    Pros

    Opportunity to learn about marketing, not just focus on PR
    Opportunity to learn about the behind-the-scenes business of running an agency
    Very strong junior staff makes life a lot easier for mid-level managers and directors

    Cons

    Low overall morale
    Lots of politics as big changes are put in place
    Little attention paid to junior staff
    Not enough direction or support from senior management

    Advice to Management

    Focus on morale as the company evolves; go after more interesting clients

  3. Helpful (1)

    "Bite Communications Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in New York, NY
    Current Employee - Intern in New York, NY
    Recommends
    Approves of CEO

    Pros

    - Friendly team atmosphere
    - Great hands-on experience
    - Ability to reach out to senior colleagues
    - Open-minded colleagues
    - Amazing company culture

    Cons

    - Account team organization
    - Intern program could be more structured
    - The evaluation process should be more frequent
    - Promotion process is a bit slow

    Advice to Management

    - Need to better understand time allocations across teams. The delegation of projects and amount of workload can be flustering at times.
    - Don't just delegate, involve yourself as well.


  4. "Great Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff
    Current Employee - Staff
    Recommends
    Positive Outlook

    I have been working at Bite full-time

    Pros

    Really enjoy the relationships with coworkers that have been developed and also feeling that although you have management they are very approachable and down to earth.

    Cons

    Not always delegating things that people can handle so management does not get overwhelmed with too many little steps others could do.

    Advice to Management

    Keep listening to your staff.


  5. "Don't if you want work-life balance or senior support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bite full-time

    Pros

    It's a fast-paced environment so you'll learn a lot in a short space of time. Very creative and fun - some of the people are great. You'll also learn to think about things very differently.

    Cons

    So many, mainly concerning the leadership team who are the most unsupportive group of people possible. Staff are overworked and there is a big problem with low staff morale as a result. Leadership are unprofessional and treat staff badly. Massive amounts of overtime - total sweat shop. And massive staff turnover.

    Advice to Management

    Learn to value and look after staff at all levels, not just the shiny new senior hire that you think is flavour of the moment. Put yourself in other peoples' shoes.

    Bite Response

    Jun 12, 2017 – HR Assistant

    Sorry your experience of Bite led you to wanting to post this review.

    We have certainly had challenges as an agency in the past, but our culture and senior management team has never been... More


  6. Helpful (1)

    "Typical PR/Content Agency. No process or organisation - needs to start from the top."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bite full-time

    Pros

    Great people (if they stay) in middle management.

    Cons

    Typical PR agency in the sense there's no structure or clear vision of what they're doing. Basics such as a vision or marketing strategy would help. The 'up for it' mantra is cheesy. Full of overworked juniors who quickly realise there is better out there.

    Advice to Management

    Get some new blood in right at the top, who would make changes, butt heads and put some organisation in the place. Understand what you need and what your long-term vision is before hiring.

    Bite Response

    Nov 1, 2016 – Deputy MD

    I thought it important to respond to these comments below, just as points of clarification; everyone is welcome to an opinion, and as you felt very strongly about this, I felt you we at least owed... More


  7. "Fun clients, bad management in India"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Anonymous Employee in Kolkata (India)
    Former Employee - Anonymous Employee in Kolkata (India)
    Doesn't Recommend

    Pros

    I worked with Bite before they rebranded and became 'HyperText'.
    They have a healthy mix of clients. The work life balance is good, and long hours are rare. The pay is reasonable good, as well.b

    Cons

    The management in India is bad. Unreasonable and demanding. Plus, the team are way too small.

    Advice to Management

    Screams and snarks don't paint a pretty picture.

    Bite Response

    Sep 7, 2016 – HR Executive

    Thanks for the feedback. Bite India became Hyper Text back in 2014/2015 so we'd like to think we've come a long way since then. Our fast paced environment means we are always evolving and thinking of... More

  8. Helpful (3)

    "Up For It!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hammersmith, England (UK)
    Current Employee - Anonymous Employee in Hammersmith, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bite full-time (Less than a year)

    Pros

    Amazing work culture
    Autonomous environment
    The BEST benefits package even for Grads
    Non-hierarchical structure

    Cons

    It's a faced paced industry so naturally that requires some long hours, but that's the nature of the beast

    Advice to Management

    Continue to listen to junior members of staff, they are the future!

    Bite Response

    Sep 7, 2016 – HR Executive

    Thanks for such a glowing review of Bite. We are really proud of our culture and benefits here so glad you feel the same way.

    Our industry is fast paced and yes, if we have a big campaign, project... More


  9. "Best culture in London"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bite full-time

    Pros

    - Interesting and varied work
    - Dedicated hard working team
    - Fantastic support from Management
    - Truly excellent office culture and staff benefits
    - Fast career progression for the standout staff members
    - Opportunities to move to International offices
    - Great Technology in place and always ready to embrace new technology
    - Ping pong table
    - Beautiful open plan office
    - Beer fridge & BBQ

    Cons

    - Can be hard work due to the fast paced nature of the industry, but this does keep you on you toes
    - Restructuring was a difficult time

    Advice to Management

    Stick to the plan, keep the culture and keep hiring the best of the best


  10. Helpful (4)

    "Management don't know what they're doing."

    StarStarStarStarStar
    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    Pros

    As a PR agency, Bite appear to do some things pretty well, even if they're often a bit shambolic in their organisation

    Cons

    ... However, as a Content Marketing agency they are well and truly "winging it" - one of the most over-used phrases around the building! Their problem is not that they hire badly - many of the team there are extremely talented and have a fantastic attitude. However, management from the board varies from negligent to over-bearing to simply misguided - often ordering staff to do certain things, use certain programmes etc without any clue of what the alternatives are, why they might use them and unwilling to listen to the views of their staff. A thoroughly demoralising place to work, unfortunately.

    Advice to Management

    Listen to the team you hire! Why hire them if they're going to have to "earn your trust" (to quote one Director).


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