Black Box Reviews | Glassdoor

Black Box Reviews

Updated April 6, 2017
182 reviews

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182 Employee Reviews

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Pros
  • Great pay, great people and a great work life balance (in 12 reviews)

  • Good people at all levels of the organization (in 12 reviews)

Cons
  • When yearly goals were missed, upper management and executives received their bonuses by keeping operating costs low (no raises, etc (in 16 reviews)

  • Upper Management did not value their employees, and brought down morale (in 11 reviews)

More Pros and Cons

  1. "Talent Beyond Imagination"

    Star Star Star Star Star
    Former Employee - Artist in Azusa, CA
    Former Employee - Artist in Azusa, CA
    Recommends
    Positive Outlook

    I worked at Black Box (Less than a year)

    Pros

    Elevated ideas come into play through discussion and constructive listening. To the point , solid intelligence and knowledge. Boundless expertise and creative problem solving.

    Cons

    The hours are weird. Outside of that, I can offer nothing but praise for the amount of skill, dedication and brutal honesty. You can never be prepared enough.

    Advice to Management

    Keep one idea in line and follow through. Be willing to listgen a little bit. The advice and guidance was extraordinary. It was a true pleasure to be your company and hope to do it again.


  2. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Nashville, TN
    Former Employee - Account Executive in Nashville, TN
    Doesn't Recommend
    Positive Outlook

    I worked at Black Box full-time (More than 8 years)

    Pros

    uncapped commission, many products to sell

    Cons

    Difficult to get paid compensation

    Advice to Management

    obtain more control over promotion practices. discontinue use of "good ol boy" mentality for hiring/promoting


  3. "Way better options"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    One BB is a good idea

    Cons

    Look at the stock and take your money elsewhere. This company in going down and quickly, almost 10% today. New job seekers beware as BB offers nothing more than a job. A career would involve management to see you as a human with a family and care about you as well as the shareholders. BB could care less about it's sales people and this is punishing the stock.

    Advice to Management

    Quit or get fired. I hope the new CEO see's that it starts and stops with sales and that the current management do not have the skills necessary to run, what should be, a sales organization.


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  5. "Would Probably Still Be There"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Washington, DC
    Former Employee - Field Service Technician in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Black Box full-time (More than 5 years)

    Pros

    5+ years working directly for BBNS on overseas and local Government security contracts. I had a good senior project manager who stood by his employees and interesting projects to work on The compensation was decent and benefits were comparable.

    Cons

    Not much in the way of any efforts to keep/place employees after contract loss. Layoffs are a part of the modern contracting workforce and this company is not immune. Employee contract turnover rate was high and a very real disconnect between upper management and employees created challenging working conditions.

    Advice to Management

    Really need to cultivate and make a better effort to keep performers, not all employees are the same. Large separation between senior and mid-level management created real difficulties for working relationships to form. It was hard to feel appreciated or valuable to the overall team effort.


  6. Helpful (1)

    "Pay below market rate. If and when the economy gets better, there will probably be a mass exodus"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Murfreesboro, TN
    Current Employee - Manager in Murfreesboro, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Black Box full-time

    Pros

    Company trying to get out of the dark age with new tools and processes, standards, etc. Work life balance is good and intracompany cooperation is usually good

    Cons

    Shameful pay scale. Employees stay due to the stagnant middle class job market. They won't be able to compete once things turn around.

    Advice to Management

    Analyze and make adjustments for pay based on market rates and competition.


  7. "BBNS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Operations Manager in Minneapolis, MN
    Former Employee - Technical Operations Manager in Minneapolis, MN
    Recommends
    Negative Outlook

    I worked at Black Box (More than 8 years)

    Pros

    Salary & benefits are competitive

    Cons

    Poor communications from Management team members to employees in the field


  8. "Sr. Systems Conultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Communications Consultant in Winter Springs, FL
    Current Employee - Senior Communications Consultant in Winter Springs, FL
    Doesn't Recommend
    Approves of CEO

    I have been working at Black Box (More than 5 years)

    Pros

    God company good pay and benifits

    Cons

    Managment does not care if there are problems within the compay


  9. Helpful (3)

    "They don't care about employee's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Engineer in New York, NY
    Former Employee - Senior Project Engineer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Black Box full-time (More than 8 years)

    Pros

    Not one that I can think of management is non existent if your lazy this is the company for you no one cares.

    Cons

    More then 8 years at BB and many undelivered promises company has gone from bad to how are they still in the telecom business. They have successfully managed to push anyone with talent out the door and kept all the losers expecially in operations.

    Advice to Management

    Stick to the catalog business or clean house in you're Telecom division.


  10. Helpful (2)

    "Good Company"

    Star Star Star Star Star
    Former Employee - Enterprise Account Manager in Alpharetta, GA
    Former Employee - Enterprise Account Manager in Alpharetta, GA

    I worked at Black Box (More than a year)

    Pros

    I enjoyed working at Black Box especially with the technical and service delivery team. As an Enterprise Account Executive you have the products and services available to help clients find solutions to most of their technology issues.

    Cons

    Pay could be better both base and commission.


  11. Helpful (3)

    "Smart Hands Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Smart Hands Technician in Jacksonville, FL
    Current Employee - Smart Hands Technician in Jacksonville, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Black Box full-time (More than a year)

    Pros

    Benefits are good. Work life balance is good.

    Cons

    Pay is below scale. Very little, if any opportunity for growth. No annual reviews or salary increases. Poor communication. Ineffective leadership. Company is too focused on getting bigger faster.

    Advice to Management

    Pay your employees what they are worth. Reward loyalty. Review performance and reward on at least an annual basis. Slow down, better to tbe the best than to be the biggest.


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