Black Box Reviews | Glassdoor

Find your next job here

Black Box Reviews

Updated January 13, 2018
219 reviews

Filter

Filter

Full-timePart-time

219 Employee Reviews

Sort: PopularRatingDate

Pros
  • Opportunities for remote work provide a wonderful work/life balance (in 15 reviews)

  • Good people at all levels of the organization (in 13 reviews)

Cons
  • No raises for anyone that is not an executive with the company (in 17 reviews)

  • Middle to upper management is hired based on relationships, not qualifications, and it clearly shows (in 12 reviews)

More Pros and Cons

  1. "Used to be Okay"

    StarStarStarStarStar
    Former Employee - Sales Representative in Seattle, WA
    Former Employee - Sales Representative in Seattle, WA

    I worked at Black Box full-time (More than 5 years)

    Pros

    Large organization with access to decent inventory.

    Cons

    It was a 'race to the stoneage' regarding the products that they wanted to sell.

    Advice to Management

    Stick with the basics.

    Black Box Response

    Sep 12, 2017 – Vice President, Human Resources

    Thank you for your feedback. Over the past two years Black Box has been going through an evolution as we bring together over 100 acquisitions to drive the One Black Box focus. We are focused on... More


  2. "Black Box"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Black Box full-time (More than 10 years)

    Pros

    It was good place to work 10 years ago, but the lack of integration and strategy has made it a tough place to succeed.

    Cons

    Lack of strategy and declining market.

    Advice to Management

    Appreciate and listen to employees.

    Black Box Response

    Sep 12, 2017 – Vice President, Human Resources

    Thank you for your feedback. Over the past two years Black Box has been going through an evolution as we bring together over 100 acquisitions to drive the One Black Box focus. We are focused on... More

  3. Helpful (1)

    "Frustrated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Technician in Phoenix, AZ
    Current Employee - Network Technician in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Black Box full-time (More than 3 years)

    Pros

    good people to work with and they do care about you and the job

    Cons

    it doesn't matter how good you are, we get no raises. you can work countless hours of ot and get perfect scores on review (which are a joke) and you get nothing for it... so sad and it doesn't encourage employees to stick around. And no differential pay for any shift

    Advice to Management

    At least start pretending like you care about your employees, all you guys care about is what ends up in your pocket!

    Black Box Response

    Sep 12, 2017 – Vice President, Human Resources

    I agree that we have great people on our team and they truly care about their team members and our clients. As of this year we now have a merit planning process in place to reward strong performers... More


  4. "Black Box"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Black Box full-time

    Pros

    Good place to work as long as you on top of your responsibilities.

    Cons

    Was there 3 years and never got a raise.

    Black Box Response

    Sep 12, 2017 – Vice President, Human Resources

    I agree with you that Black Box is a great place to work as long as you stay on top of your responsibilities. It is a challenging environment that is not for everyone. We need team members that are... More


  5. "Project Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Westlake, OH
    Former Employee - Project Manager in Westlake, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Black Box full-time (More than 5 years)

    Pros

    Organization is diverse in the services they offer.

    Cons

    Constant leadership changes, along with information not being communicated down made employees uncomfortable.

    Advice to Management

    Offer clear direction to employees, have managers provide direction to direct reports. Expectations are set but not all employees are accountable.

    Black Box Response

    Sep 12, 2017 – Vice President, Human Resources

    Thank you for your feedback. We have had a lot of leadership changes over the past two years due to bringing together the over 100 acquisitions that made up Black Box. We have now built a strong... More


  6. "Lawrence, Pa office terrible management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Black Box full-time

    Pros

    Someday new management will take over

    Cons

    Sales have decreased over the past 5 years due to poor management decisions and treating employees and customers poorly. A small few at the top reap all the benefits and give nothing back to the average employees. I left the company a couples years ago and get treated fairly and am appreciated with my new company.

    Advice to Management

    Hopefully the new CEO will clean house in Lawrence office and the company will flourish again.

    Black Box Response

    Sep 12, 2017 – Vice President, Human Resources

    As you are aware, we have a new CEO as of February 2016. There is now clear direction in regard to the focus of Black Box being the trusted digital partner. We have been consolidating over... More


  7. "Good transitional company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Black Box full-time

    Pros

    Full time hours
    Job security
    Coworkers are easy to get along with for the most part
    Laid back atmosphere

    Cons

    No raises for anyone that is not an executive with the company.
    People that put in the bare minimum effort are rewarded the same as those that put in effort that goes above and beyond.
    No room for advancement (pretty much a dead end job at this point).
    Management is out of touch and treat employees as disposable assets.

    Advice to Management

    Recognize and reward the employees that keep the ship afloat, otherwise you'll be left with rats and bottom feeders when they decide to abandon ship.

    Black Box Response

    Sep 12, 2017 – Vice President, Human Resources

    I would not agree with the comment about it being a "laid back atmosphere." I would state that it is a very performance driven environment focused on achieving results. We now have a consistent... More

  8. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working with many technologies. Had the opportunity to get involved in many different aspects of the installations. We had exposure to many different manufacturers.

    Cons

    Big push on PM's to get jobs completed, often times too soon to completely assess customer needs. Unrealistic expectations regarding project scope.

    Advice to Management

    None


  9. Helpful (1)

    "cabling tech"

    StarStarStarStarStar
    Current Employee - Cable Technician in Austin, TX
    Current Employee - Cable Technician in Austin, TX

    I have been working at Black Box full-time (More than 5 years)

    Pros

    a good work environment a company that has been around for a long time

    Cons

    the management is not the best and you can be the this for a long time and the company will not give you a any bumps in pay


  10. Helpful (3)

    "Don't apply! RUN RUN RUN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Murfreesboro, TN
    Current Employee - Project Coordinator in Murfreesboro, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Black Box full-time (More than 3 years)

    Pros

    The people are what keep you there, we have amazing people on our teams, who work together well and like each other. The people at the bottom keep BB afloat.

    Cons

    Bad pay, NO RAISES, or bonuses, big lay-offs twice a year. The people that have all the say, DONT CARE OR LIKE their employees. They make stupid changes that negatively affect us, and end up costing the company money. They view suggestions as complaints. Give you a painful smile in your face, shake your hand, then go wash you off.

    Advice to Management

    Quit, so we can get people who know how to show employees appreciation, listen and learn what changes are really needed instead of wasting MONEY on things that make the job harder and waste time.


Showing 219 of 226 reviews
Reset Filters