Black & Decker Reviews | Glassdoor

Black & Decker Reviews

Updated January 16, 2017
61 reviews

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Full-time Part-time

61 Employee Reviews

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Pros
  • The company offers excellent training; however, the work life balance and pay structure are poor (in 7 reviews)

Cons
  • Lots of layers of middle to upper management in continuous motion and restructuring create constant chaos and little confidence within the ranks below (in 4 reviews)

More Pros and Cons

  1. "Great Place to Work and Progress"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    No opinion of CEO

    Pros

    Great people, great place to work, numbers driven, continuous sense of achievement when you beat our competitors, you have to wait a little bit but soon or later you get promoted if you do a good job. Opportunity to create and innovate. Your ideas are always heard and management like employees to participate in important decisions. The fact that I have to travel a lot makes my job more exciting. The company gives you the opportunity to visit different markets, different cultures and learn from them. We become a truly global organization where managers have lots of responsibilities and are important for the company. In addition, the company is well known everywhere.

    Cons

    Salaries are just on the media, and sometimes below Best in Class companies.

    Advice to Management

    Increase salaries according to best in class companies.


  2. "Not sure of the future of Black and Decker."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Electronics Technician in Towson, MD
    Current Employee - Senior Electronics Technician in Towson, MD
    Disapproves of CEO

    Pros

    Black and Decker provides for flexible hours and has good immediate management. If you are in school they offer tuition reimbursement, but recently they have announced that there would be cut backs regarding this. They have an open door policy, meaning that you can meet with anyone in management, if you need to. There is a cafeteria on site, which is convenient. Depending on the group that you work with, you may be able to take home a couple of tools. There is a company store that has discounted prices, and they often have sales. Black and Decker is a very large company, and provides a decent level of job security.

    Cons

    The trending of wages at the company has been stagnated for many of the employees, and there was a recent pay cut throughout the company. This pay cut also included the suspension of the company match, which was 6% on every $0.50 invested. ~3% if you contribute more than 6% of your wages. Management is trying to rush everything to market, with the end result being lowered quality and recalls. Black and Decker lost $16M due to a switch recall, and they lost much more than that with the VPX platform. They need to do the homework to determine if a product is going to meet the needs of the end user, and they need to quit outsourcing critical components.

    Advice to Management

    Stop worrying about the share holders. The 100M that they receive as dividends would be better invested into the company. Let the engineering team do the engineering work, instead of pushing to get incomplete projects out the door.


  3. "Communication, Communication, Communication!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Los Angeles, CA
    Current Employee - Sales Representative in Los Angeles, CA
    No opinion of CEO

    Pros

    The corportate culture at Black & Decker is truly great, the flexibility of your schedule if you are working out in the field and the independence you receive on a daily basis encourages motivation and integrity. Black & Decker is good at creating a balance between work and life. If you need the time off or have a family emergency they will almost always give you the time you need. If you have to work weekends for events etc. they will give you a day off (no one ever takes it though too much to do!) Great benefits as well!

    Cons

    There isn't alot of communication from Senior Management about the goals or challenges that we are facing. In this tough economy I'd like to know why they are making the decisions they are and how it will affect B&D in the future. Hince how it will effcect the employees and customers based on their decisions. I've been working for B&D since college now with Highly Commendable Reviews and have seen a $6,000 increase in my base salary. For my experience and my performance I could be making more $$ in other companies. It doesn't mean I would be happier there though!

    Advice to Management

    Communication, Communication, Communication!


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  5. "black and decker claims to have the best and the most talented employees,but i feel like i work for kmart"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Phila, PA
    Current Employee - Customer Service in Phila, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    job security in the product service group

    Cons

    inferior pay,lack of performance bonuses,no programs for counter people to earn incentives no matter how much they
    bring to the table

    Advice to Management

    stop being selfish,just because you make good salaries& have programs that only make you even more money.from the fruit of your workers labor,does not make you a good manager,only that you are good at control.


  6. Helpful (1)

    "The beatings will continue until morale improves... all hail our respected leader Nolan!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Development Engineer in Towson, MD
    Current Employee - Senior Development Engineer in Towson, MD
    Disapproves of CEO

    Pros

    Great initial experience and training is given during the first few years, specially for the people within the Development Programs in Engineering, Manufacturing Management, Finance, and Supply Chain Development programs.

    I would say Black and Decker is an outstanding first job. There are new things to learn continuously form very experienced and savvy engineers that have developed all kinds of tools throughout the years. You never seem to stop learning something new due to continuous challenges.

    The day to day is very comfortable as the great majority of the employees from low level to middle management are very open and friendly. Work schedule is somewhat flexible and people are rarely micromanaged, which is definitively a plus.

    Access to all kinds of power tools is also a great perk if you are a hands on person (as most of the employees are).

    Most of the employees work very hard out of pride and solid work ethics regardless of the poor recognition (or lack thereof) from management in the form of awards/bonuses/promotions/salary increases.

    Cons

    Lots of promises made by management that rarely have time to come true given the never ending magical chairs game that is played from director level up. People don't seem to stay leading a department long enough to come through with promotion promises. When new management arrives, they implement their new personal plan and don't come through with previously scheduled plans. Very horizontal structure at lower levels makes promotions difficult.

    Lots of layers of middle to upper management in continuous motion and restructuring create constant chaos and little confidence within the ranks below. The same people are always at the top, regardless of poor performance or track record, they just keep getting shuffled around to other groups/divisions, particularly if they are part of the 'good old boys club'.

    Performance reviews are a joke, since certain departments have specific directions to never give employees the highest attainable ranking in performance, regardless of whether the reviews of peers and managers call for it. The difference between doing a decent 9-5 job and killing yourself working 50-60 hour weeks and doing an outstanding job for a whole year is only represented by a 0.5% increase in salary, therefore creating a lot of "I'm not going to go the extra mile for this company" attitude.

    The engineering and manufacturing development programs are blatantly sold as a path to faster growth within the company if people are willing to sell their lives to Black and Decker for two full years for a lower starting salary. When the two years are over and people have been sent all over the world for ridiculously difficult assignments on a moments notice, their salaries are brought to just be "in par" with new starting level hires, and they are considered to have "zero" years of experience when it comes to applying for promotions, therefore making the two years not only a waste but almost a scam as far as career and salary advancement are concerned.

    There is constant low morale within the company due to salary and spending freezes for all low level employees as well as the now almost routine lay-offs, yet upper management and everybody else all the way up to the CEO get enormous bonuses in the millions of dollars.

    Advice to Management

    How about instead of having to lay-off thousands of people world wide and freezing the salaries of the lucky employees that get to keep their jobs... senior management take some responsibility for their poor leadership and freeze their own salaries in solidarity with the rest of the company instead of giving themselves bonuses and raises (which seem to be larger every year).

    They continuously speak of shared responsibility and a sense of team during communication meetings, but they seem to forget the the compensation for the board of directors and CEO are of public record and everybody know they don't care as long as they keep giving each other more money.


  7. "A great place to grow as a young professional if you can overlook money for experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Sales
    Current Employee - Field Sales
    Recommends
    Approves of CEO

    Pros

    Black & Decker provides you with some great experience in sales, especially at an introductory level. They allow you some freedom to route yourself, and go about your day to day functions as you see fit. The opportunity for upward movement is available, but only if you have a four year degree. Additionally, they have a great training program in place, referred to as Black & Decker University, to teach fundamentals in the sales process, etc. They have a great program for benefits, and a solid 401K program as well. Additionally, most of the employees are very friendly, from the bottom to the top.

    Cons

    The downside of working for Black & Decker has to be the low end starting salary. I think they compensate for the great experience they offer you initially by underpaying employees. I think they see a lot of attrition within their young employees due to the desire of their most motiviated recruits to make more money. Very few of the sales jobs offer bonuses or commission, and thus saps enthusiasm from sales reps.

    Additionally, the communication could be more transparent. The last-minute information they often give you takes away from your sense of ownership and leadership in your territory, as often you feel that you are the last one to be advised of policy or objective changes. In a way, Black & Decker does a great job in providing you with experience, but never makes you feel like a well-respected business mind.

    Advice to Management

    I think the management just needs to do a better job in making sure the lower level associates feel appreciated and respected in a consistent way.


  8. Helpful (1)

    "Long term career only if you know the right people."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Reading, PA
    Current Employee - Product Manager in Reading, PA

    Pros

    Good for polishing your resume, good brand to associate with a marketing backgound.

    Cons

    The senior leadership is out of touch with the marketplace and drinking the kool aid. Have to be a part of the "club" if you're looking to advance your career. you will only get somewhere within the company if you work in the Lake Forest office and know the right people. If you're good at politics and don't mind that being the method for advancement you would do well with this organization. If you want to be reward for good work, keep looking elsewhere as it rarely happens here.

    Advice to Management

    Learn the market, taking someone's word for it and actually understanding it are two different things.


  9. "Ok workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Designer in Towson, MD
    Current Employee - Senior Designer in Towson, MD
    No opinion of CEO

    Pros

    A good company to have on your resume and allows you to learn a lot in a short period at time due to the large number of different tools they create.

    Cons

    The pay is bad and they tend to over work the employees. The company has many managers but not many people to do the real work. The company has layed off people every year that I have worked with the company even when we had record breaking years. Project groups are very small and they expect projects to be completed in the same amount of time as other projects that had twice as many people.

    Advice to Management

    The company needs to let people go that are not good workers instead of pushing them from group to group till you can get rid of them on a layoff.


  10. "Great place to work if you're a guy"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Towson, MD
    Current Employee - Anonymous Employee in Towson, MD
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good work life balance, good benefits, friendly co-workers.

    Cons

    Definite gender discrimination, opportunities for advancement are highly dependent on who you end up working for. Company tends to overhire during good times and then go through several rounds of layoffs, salary freezes, etc. during bad times. No documentation of processes so everyone has to find information as if things had never been done before.

    Advice to Management

    Reduce some of the middle management levels- too many layers. Increase communication and communicate to all staff at once. Do not filter information down the ranks.


  11. Helpful (1)

    "Could be worse places to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Towson, MD
    Current Employee - Marketing Specialist in Towson, MD
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Very young, driven staff who are mostly a lot of fun. It is a well-known brand and it is agreat to have such a resepcted name on your resume. Of course, getting quick access to all the power tools and other products we make is a great perk, especially when you need to do some projects around the house and garden and have everything you need at your disposal.
      Great training is provided early in your career (sales skills, negotiations, financial training, power tools product knowledge), but that training decreases after the first few years in sales or marketing.

    Very autonomous- great place for go-getters!

    Cons

    Very much full of tight cliques. If you aren't "in" with the right people, your promotion opportunities are limited. There is not a great deal of openess to new ideas, and while we often start out with big ideas, we are a very risk-averse company, which means that we end up taking the path of least resistance. We talk about "swinging for the fences," but often chicken out no any big media spend or aggressive new projects.

    The pay is okay, supposedly near the high end of the hardware industry, though it is definitely lacking relative to other consumer products companies.

    Advice to Management

    Need change! Seriously, give us a stronger vision to help us determine how we will win in the marketplace, strategically diversify our business portfolio and channels of distribution.

    Would also be nice to have senior management show a more public view to both the employees and the business community as a whole. It is very inspriing to see your CEO on the cover of Fortune or Forbes, talking about the strategic options that lie ahead. We just don't see that with current management.



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