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BlackBerry

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BlackBerry

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BlackBerry Reviews

Updated Jul 27, 2021

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Found 2,231 of over 2,817 reviews

3.6
56%
Recommend to a Friend
60%
Approve of CEO
BlackBerry CEO & Executive Chair John Chen
John Chen
761 Ratings
Pros
  • "Very comfortable work environment(in 192 reviews)

  • "Good management team with good work life balance(in 157 reviews)

  • Cons
  • "BlackBerry upper management has unrealistic expectations regarding the solutions available in the market(in 130 reviews)

  • "The senior management wasn't that receptive to change"(in 64 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of BlackBerry and is not affected by filters.

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    1. 5.0
      Current Employee

      Love It

      Jun 17, 2021 - Account Manager in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management, Pay Structure, Referral Bonus

      Cons

      None, team is great, and customers are happy

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    2. 4.0
      Current Employee, more than 1 year

      Safe but slow

      Jul 20, 2021 - Systems Analyst in San Ramon, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits. Friendly and competent team members. Flexible hours. Very accommodating with WFH since COVID.

      Cons

      Management is disconnected. Hard to move up here. Good for someone who wants to stay here for a long time but not for someone who is ambitious.

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    3. 1.0
      Current Employee, more than 3 years

      Does not care about employees, does not listen to industry experts

      May 14, 2021 - Anonymous 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I came to BlackBerry via the Cylance acquisition and work with the best people that I have worked with.

      Cons

      ‘Some’ of the downsides? Aside from my team there are nothing but downsides. BlackBerry purchase Cylance to get into the cyber security business but have zero interest in actually learning from the experts. They have crushed the Cylance culture and morale. There is zero care for their employees or their customers. The only people working to do the right thing for customers are the Professional Services teams. It’s impossible to get anything done by Corporate. There is no flexible in HR, Legal, purchasing. No one outside of Professional Services works outside of 9-5, which is laughable when we advertise 24/7 incident response and support. Takes days ( or longer) to get a response from Corporate HR if you need any assistance. Salaries are significantly lower than industry standard, which makes it impossible to recruit new talent. We are bleeding employees because it’s quite apparent BlackBerry has no interest in keeping good employees. They make it seem like you are ungrateful for the bare minimum even when they have been repeatedly told that they are under paying and have some of the worst benefits in the industry. They are in a fast track to nowhere.

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      8 people found this review helpful
    4. 3.0
      Current Employee, more than 5 years

      Mixed bag, OK but clumsy corp

      Jun 8, 2021 - Principal Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits Work life balance is not bad Lots of smart people, especially in Cylance pre-acquisition and QNX (don't know about other business units) Growth opportunities are there for those willing to look for them: training, learning, mentorship programs Strong patent application support and nice (but small) incentive payments I like the stock 💎🤲

      Cons

      Upper management unwilling to change their ways Engineering all hands meetings routinely devolving into sales presentations talking about sales quotas and such Nearly impossible to get critical purchases approved - after turn-around from phones company is stuck in cost saving mode Salary below expectations Consistently abysmal bonus payout percents - not determined by individual performance Some product owners almost never show up and don't know their product Release deadlines missed by many months or even some years are not uncommon

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      1 person found this review helpful
    5. 4.0
      Current Employee

      None

      Jul 7, 2021 - Director in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interesting people in the development org

      Cons

      Bad financials in the quarterly results

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    6. 3.0
      Former Employee, more than 10 years

      It lost its excitement

      May 25, 2021 - Senior Manager in Pleasanton, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Opportunity to work on new technology sector (Smart Vehicles, cyber security). Work was relaxed, didnt have to work crazy hours and really good balance with work and family. If it is still like that this with the reasonableness of the company makes it a place to consider working. Pay was good but the "bean counters" would take away benefits bit by bit. 401k company match was taken away for a while.

      Cons

      Some parts of the organization had goals that were aimed at the next quarter, there was no long term vision in those areas, it was basically "milk it" for all it had that quarter even if long term you could get 10 fold increase. Little opportunity for career progression, old time employees or those that challenged the status que eventually left by one means or another.

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    7. 3.0
      Former Employee, more than 10 years

      It lost the excitment when it left the smartphone business

      Mar 31, 2021 - Senior Manager in San Ramon, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Could work on anything within scope of responsibility of the business unit. Balance between work and family life was great, there was no pressure to work long hours.

      Cons

      Organization was flat when I left, they had spoken about creating career ladders but either parts of the organization never had them or they never used them. It was promise after promise of let downs. They had purchased a number of smaller companies over the years but there was a lack of strategy how to bring them all together. They all worked as separate entities with lack of cohesion between them. In the later years it seemed as they would always be scrambling around the make the numbers for the next quarter with the long term outlook looking poor for job security, hence left which it turned out to be good as few years later the whole organization was let go in a cost reduction exercise.

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    8. 1.0
      Current Employee, more than 3 years

      Great technology - Terrible leadership

      Jan 20, 2021 - Renewals Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The technology and portfolio BlackBerry has under its belt is world-class. The products do solve real problems and help protect sensitive corporate-owned data. The Cylance acquisition and QNX technology are superb and finally getting market recognition as seen on the recent stock uptick given the AWS partnership.

      Cons

      The CEO has told area directors to promote from within but so far from what I have seen that is hardly the case. Outside hires are prioritized over inside talent and sales positions are hardly realistically feasible for young adults. Working here for almost 3 years my salary barely been increased even when my responsibilities have gone up significantly. There is a huge turnover at this company because the company fails to promote from within and internal talent is underpaid and knows that outside opportunities are much more competitive in terms of salary. That being said, there are a lot of "senior" reps that are complacent and have no intention of going above and beyond to reach their respective quota - the BB culture is toxic. Allows mediocrity to continue but fails to recognize the young talent that delivers year over year.

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      6 people found this review helpful
    9. 3.0
      Former Employee, more than 5 years

      No room for growth - high school type of culture

      Jun 1, 2021 - Executive Assistant/Office Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      medical benefits, flexible to work remote depending on manager

      Cons

      executive culture is demeaning and bullying

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      1 person found this review helpful
    10. 5.0
      Current Employee

      good

      May 20, 2021 - Associate in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good no problems or concerns

      Cons

      nothing to note of concern

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    Viewing 1 - 10 of 2,231 Reviews

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