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BlackBerry Reviews

Updated February 17, 2018
1,806 reviews

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3.3
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BlackBerry CEO & Executive Chair John Chen
John Chen
549 Ratings

1,806 Employee Reviews

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  1. Helpful (2)

    "Fast-paced work environment with good people all around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Ramon, CA
    Current Employee - Director in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company is made up of smart, motivated people that are following a vision to see a once great company through a downturn. BlackBerry is involved in so much beyond mobile hardware and communicating who we are to any organization interested in secure mobility is quite a bit of fun.

    Cons

    There is a general public perception that BlackBerry = smartphone = failure. But there is opportunity and fulfillment in overcoming those objections.

    Advice to Management

    Continue your investment and goal alignment between sales and marketing


  2. "software engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BlackBerry full-time

    Pros

    good place to work; good balance; good pay

    Cons

    project perspective too narrow; work space small;

  3. Helpful (1)

    "Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Raleigh, NC
    Current Employee - Sales Engineer in Raleigh, NC
    Neutral Outlook
    No opinion of CEO

    I have been working at BlackBerry full-time (More than 3 years)

    Pros

    The pay is competitive and decent for the job and amount of associated work.
    Remote employees exist depending upon job.
    Benefits are good. Vision, Dental, Health all exist with multiple options to choose from for each.
    No longer a hardware device company. Transition to SW only has been completed as of a few years ago.

    Cons

    Bureaucracy
    Upper management seems to exist in its own world. Does not seem to consider what is really going on at 2-3 levels down from them where their "policies" and "direction" have the most impact; good or bad
    Its a large company so there are a tremendous amount of policies and procedures to get stuff done.
    The world at large does not know what BlackBerry can and is doing. Our public image is still that we are a HW-based phone company; which we are not.


  4. "Challenging times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at BlackBerry full-time

    Pros

    Great Brand Name
    Hardware was interesting whilst it lasted

    Cons

    A lot of missed opportunities for adopting the SW to different verticals

    Advice to Management

    Sell a completed product


  5. "Stay away from Company, compensation is a complete lie and not attainable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rsd in San Ramon, CA
    Current Employee - Rsd in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BlackBerry full-time

    Pros

    Its a paying job and im thankful for it

    Cons

    There is no direction in this company, the turn rate is 99%, everyone shows up and doesn't really know whats going on. Commission is defiantly BS not attainable at all. Stay away from this employer as I made the same mistake. Half of the staff is looking else to work and will be leaving by end of March

    Advice to Management

    upper leadership is to blame for all of this, would not be surprised if company goes bankrupt


  6. "Low growth, Risk averse culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BlackBerry (More than a year)

    Pros

    Facilities are nice.
    Compensation is fair
    Benefits include ESPP, Gym membership cost cover

    Cons

    Risk taking not rewarded.
    Poor cross org collaboration.

    Advice to Management

    Be more customer centric.
    Be more open to ideas and proposals from those close to the customer.


  7. "Michael"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BlackBerry full-time

    Pros

    Ben-fits, good co worker,

    Cons

    pay, have to be hired on for benfits

    Advice to Management

    .

  8. Helpful (4)

    "Avoid SDR role (Management FORCES you to stand)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SDR in San Ramon, CA
    Former Employee - SDR in San Ramon, CA
    Doesn't Recommend
    Approves of CEO

    I worked at BlackBerry full-time

    Pros

    - Great people
    - Hard working employees
    - Great benefits
    - Nice building
    - Exciting products
    - CEO is a genius!

    Cons

    - Managment forces employees to stand up (Some employees don't even have stand up desks)
    - High levels of micromanagement
    - High turnover rate (roughly 90%)
    - One company event every 6 months (if we're lucky)
    - No one hits quota
    - 0 Awards
    - Career path is nonexistent
    - The only career path in the SDR department at BB is the experience to apply to other locations

    Advice to Management

    Listen to employees. Give the employees a goal to reach (promotions and awards.)


  9. "On the comeback trail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BlackBerry full-time

    Pros

    Great work life balance. Generous vacation allowance.

    Cons

    In my case manager is remote, resulting in communication difficulties.


  10. Helpful (6)

    "Only good for experience on a resume...not to grow your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Development Representative in San Ramon, CA
    Former Employee - Sales Development Representative in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at BlackBerry full-time (Less than a year)

    Pros

    - Decent snacks in a nice kitchen
    - Catered lunch on Fridays
    - Laptop and Cell Phone (a BlackBerry...ironicly enough) provided to do work outside the office (even though as an SDR, your not allowed to work remotely)
    - Awesome young cohort of coworkers that get hired at the same time (through Pareto Law) and become close
    - Veteran sales team members always willing to talk, give advice, or listen to the new people vent frustrations
    - Job really designed for young kids with no experience in corporate world, looking to decide their career projection, not for adults trying to make a living and move up the corporate ladder
    - CEO has a brilliant vision
    - CFO is an incredibly down to earth guy. Talks to you on a personal level and treats everybody with respect; truly relatable and likable
    - Sales management are great people, and have great hearts, but don't have as much power as they need to make the necessary changes (make workflow easier, explain our bad quota numbers and how its not the SDR's fault, etc.)

    Cons

    - Started off the relationship bad by lying about how much our salary would be, then lowering it at the last minute (Sure, we all said yes to the job...but we are young college students breaking into our professional career...who wouldn't say yes to the opportunity?)
    - CRM (Salesforce) is and almost always will be broken until they stop being cheap and hire a Salesforce rep to come in and fix all of the bugs, glitches, and processes that slow down work-flow
    - SDR's are given equipment to work remotely but get threatened to be fired if they do not show up in the office and work from home (even though work and activity is logged for upper management to see)
    - No culture, EVERYBODY just goes through the motions and goes home
    - Company outings held every 6 months if we're lucky
    - Turn over rate is atrocious (90% for SDR's); and with AM's/AE's always leaving, SDR's are stuck passing leads to ghosts or bouncing them around to somebody who can move the opps through the sales cycle so commission can finally happen
    - Commission is based on an opportunity making it to Stage 3 (8 Stages total); and stage 3 means something different to everybody. Meaning a lead can agree to meet with an AM, show up, and agree to a second meeting, but the opp. might only make it to stage 1 or 2...be stuck there for a few weeks, and from there...be closed lost (so you never get paid) OR FINALLY hit stage 3 and you can patiently wait for your commission to show up 2 months later
    - Management favors veterans new hires, and it doesn't take long for a new hire to catch on.
    - Direct leadership is really at the mercy of the Upper Management, so even though YOUR leaders feel for you, there's really nothing they can do due because of the bureaucracy.
    - Upper sales management bragged (trying to motivate...I guess) about buying new car with their commissions...knowing that we would not be able to afford those luxuries on the given salary (even with 100% commission)
    - No/ hardly any incentives for doing a good job, hitting your quota, setting an office record or anything. Sales people are almost drawn to money, and thats ok...but to call being successful in your role "doing your job" is not a good way to inspire repeated success or retention

    Advice to Management

    - Pay More
    - Change environment/ culture
    - UPPPER SALES MANAGEMENT NEEDS TO LISTEN to the everyday struggles (not complaints) of YOUR OWN PEOPLE and change what needs to be changed. Period.


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