BlackBerry Reviews | Glassdoor

BlackBerry Reviews

Updated May 10, 2018
1,827 reviews

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3.3
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BlackBerry CEO & Executive Chair John Chen
John Chen
560 Ratings

1,827 Employee Reviews

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  1. "Enterprise Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great learning experience, especially interactions with C-Level personnel.

    Cons

    Company had lots of employees who could not understand customer point of views.

    Advice to Management

    On the road to a great transformation, ensure you are putting employees who are focused on the customer and are able to articulate the company strategies.


  2. "Getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Ramon, CA
    Current Employee - Anonymous Employee in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -pay is decent
    - office is nice
    - cohort is friendly
    - things finally starting to get better

    Cons

    - things can only change when there's a new fiscal year

    Advice to Management

    Be nimble and take advice

  3. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BlackBerry full-time (More than 3 years)

    Pros

    Benefits are good, work from home.

    Cons

    Poor marketing, still viewed as a dying device company. High turnover in sales.

    Advice to Management

    Change the company name and start making more efforts to change a culture of churning and burning sales reps.


  4. "Improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at BlackBerry full-time

    Pros

    Free lunch every friday
    Business casual
    Facetime with top executives

    Cons

    Company shows little interest in having a fun culture

    Advice to Management

    1 event a year that is very boring is not a good way to make people feel engaged and create a fun atmosphere to come to everyday


  5. "Research Assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great time, working with professional people

    Cons

    You should work remotely with the manager and other members that sometimes is not fine


  6. Helpful (1)

    "lack of innovation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at BlackBerry full-time

    Pros

    JohnC (CEO) has a track record of turning poor performing company around. The wall street reflects confident in him.

    Cons

    Lack of innovation. It is a just a conglomerate of a few companies together and we call it innovation because we desperately want to get out of the device manufacturing business.

    Advice to Management

    Understand technology and listen to the low-level people who are closer to the problem.


  7. Helpful (3)

    "Horrible Culture Built on Mistrust from Top Down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at BlackBerry full-time (More than 5 years)

    Pros

    They pay ok. 401k matching. Some good people there.

    Cons

    Senior Leadership team is completely dysfunctional. No one trusts the other to work effectively together. Everyone has CYA at the top of their minds, and blinders on, only focused on what they can do to protect their precious annual bonus.

    Advice to Management

    Time for JC to leave - can't allow sales to live off of renewals. House-cleaning needs to occur.

  8. Helpful (2)

    "Territory Account Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BlackBerry full-time

    Pros

    - Flexibility
    - Great management
    - Smart People

    Cons

    -Commoditized markets
    -Abysmal marketing inbound lead engine
    -Poor channel contribution
    -No inside rep
    -High SDR turnover


  9. "software engineer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BlackBerry full-time

    Pros

    good place to work; good balance; good pay

    Cons

    project perspective too narrow; work space small;


  10. Helpful (1)

    "Sales Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Engineer in Raleigh, NC
    Current Employee - Sales Engineer in Raleigh, NC
    Neutral Outlook
    No opinion of CEO

    I have been working at BlackBerry full-time (More than 3 years)

    Pros

    The pay is competitive and decent for the job and amount of associated work.
    Remote employees exist depending upon job.
    Benefits are good. Vision, Dental, Health all exist with multiple options to choose from for each.
    No longer a hardware device company. Transition to SW only has been completed as of a few years ago.

    Cons

    Bureaucracy
    Upper management seems to exist in its own world. Does not seem to consider what is really going on at 2-3 levels down from them where their "policies" and "direction" have the most impact; good or bad
    Its a large company so there are a tremendous amount of policies and procedures to get stuff done.
    The world at large does not know what BlackBerry can and is doing. Our public image is still that we are a HW-based phone company; which we are not.


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