BlackBerry Reviews | Glassdoor

BlackBerry Reviews

Updated April 20, 2017
1,677 reviews

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3.2
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BlackBerry CEO & Executive Chair John Chen
John Chen
476 Ratings

1,677 Employee Reviews

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Pros
Cons
  • Terrible work/life balance due to heavy workloads (in 40 reviews)

  • Senior management too focused on company to look at the changing markets outside (in 53 reviews)

More Pros and Cons

  1. "SDET"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineer In Test Engineer in Bellevue, WA
    Former Employee - Software Development Engineer In Test Engineer in Bellevue, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at BlackBerry (More than 8 years)

    Pros

    Great company to work for. Very friendly enviroment

    Cons

    Small office in Bellevue and minimum facilities

    Advice to Management

    Need to more clear on the direction the company is going


  2. "A place with great benefits, culture and direction."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Media Analyst in Irving, TX
    Former Employee - Social Media Analyst in Irving, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at BlackBerry full-time (More than 3 years)

    Pros

    During my time here (peak of their success), I very much believe the company had a great culture surrounding it with very process-driven functions where needed, but open to small department-wide changes through two-way feedback dialogue and embraced knowledge sharing across the organization. Work life balance was a great pro.

    Cons

    Unfortunately, top level leadership was not malleable enough to realize where the future of tech was heading until it was too late, this heavily impacted the culture then and even today. Also, although their benefits were amazing, the pay was usually lower than the market. The lack of training and growth opportunities was disappointing and usually making a transition from one group to another was not a very easy one to make unless you worked in headquarters (Canada).

    Advice to Management

    Look for ways to invest into your team's career growth through more elective-style courses and not just the mandatory OSHA and related annual lessons. At the very least, do it for your leadership roles to help bring back the culture you once used to be.


  3. "Worst place to Land"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Mountain View, CA
    Current Employee - Network Engineer in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BlackBerry full-time (More than a year)

    Pros

    None, unless you are desperate.

    Cons

    Management micro manages everything. Company has no clue how to retain good employees. Management makes life miserable.


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  5. "Good working environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Analyst in Monroe, UT
    Former Employee - Senior Technical Analyst in Monroe, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BlackBerry full-time (More than 5 years)

    Pros

    Relaxed atmosphere to work in.

    Cons

    Due to layoffs employees were asked to take on more work and unfortunately did not receive the necessary salary increases

    Advice to Management

    Pay the employees more and allow more employees to work form home


  6. Helpful (2)

    "Fast-paced work environment with good people all around"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Ramon, CA
    Current Employee - Director in San Ramon, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company is made up of smart, motivated people that are following a vision to see a once great company through a downturn. BlackBerry is involved in so much beyond mobile hardware and communicating who we are to any organization interested in secure mobility is quite a bit of fun.

    Cons

    There is a general public perception that BlackBerry = smartphone = failure. But there is opportunity and fulfillment in overcoming those objections.

    Advice to Management

    Continue your investment and goal alignment between sales and marketing


  7. "Senior Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Mountain View, CA
    Former Employee - Senior Product Manager in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BlackBerry (More than 5 years)

    Pros

    Opportunity to work independently and contribute to product strategy.

    Cons

    Company vision not always clear and poor communication to teams.

    Advice to Management

    More frequent departmental meetings


  8. Helpful (1)

    "Maelstrom at its finest"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Development Representative in Pleasanton, CA
    Former Employee - Sales Development Representative in Pleasanton, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BlackBerry full-time (More than a year)

    Pros

    Great exposure to high level executives
    amazing pay for the valley, matching 401K, and great benefits

    Cons

    constant confusion with management, unsure of which direction the company is going
    constant failure to provide a clear path to success / unknown future promotions
    constant turnover and unknown company vision
    still clinging onto the past of being a device company
    absolutely no culture, quiet, sterile, and lack luster products which result in zero attainment of skilled individuals

    Advice to Management

    change the culture, provide positivity for new graduate employees
    show a path of progress within the company and stick to a positive outline of employee growth
    the culture and constant unknown of stability causes the biggest headaches ever
    never ending M&A activity to revitalize a failed hardware company
    provide positivity and rewards for its employees - never once had a clear description of success


  9. "The Best Company which I worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Java Developer in Atlanta, GA
    Former Employee - Java Developer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BlackBerry (More than a year)

    Pros

    Great Salary,Benefits and great team. This is one of my best job which I worked for. I enjoyed a lot while working in RIM/Blackberry. Due to unforeseen situation the company has to let go many talents. I wish blackberry will regain its foots in mobile industry

    Cons

    Nothing I can say anything about it

    Advice to Management

    None


  10. "As Bad As You Would Believe"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst II in San Francisco, CA
    Current Employee - Systems Analyst II in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BlackBerry full-time (More than 5 years)

    Pros

    - Great health benefits
    - Commensurate salary
    - US and Canadian Holidays paid

    Cons

    - Horribly mismanaged. Look at their stock and their (non)response to the iPhone in 2008 as clear indications of what to expect at work.
    - Horribly inefficient. Same examples as above. This is why they fail.

    Advice to Management

    Close up shop.


  11. "BlackBerry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Los Angeles, CA
    Former Employee - Regional Sales Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BlackBerry full-time

    Pros

    Great place to work. Allowed you to be creative and this enabled us to get deeper relationships with the carriers. Open door policy leadership encouraged us to reach out to them if we needed have them engage with us in the field

    Cons

    I do not have any cons sorry to disappoint every one. Blackberry was really good to me and unfortunately I have no bad feelings towards the company.

    Advice to Management

    Management was very helpful when you needed to engage with them in field activities. They were very receptive to feedback and what we can do to help the company 10x



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