BlackBerry Reviews | Glassdoor

BlackBerry Reviews

Updated December 17, 2018
1,889 reviews

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3.3
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BlackBerry CEO & Executive Chair John Chen
John Chen
599 Ratings

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  1. Featured Review

    "Beta Software Test Student (Co-op)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Beta Software Test Student in Waterloo, ON (Canada)
    Former Employee - Beta Software Test Student in Waterloo, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BlackBerry full-time (Less than a year)

    Pros

    Absolutely loved working there, the environment is very ripe with opportunity and the support provided by my immediate leaders was great. I was able to pitch an idea and see it come to life within my tenure which was awesome to witness. John Chen was always very welcoming and honest about where the company stood and thats what I loved the most, honesty with a gameplan.

    Cons

    None, I absolutely loved it,

    Advice to Management

    Keep doing what you're doing!


  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at BlackBerry full-time

    Pros

    Great benefits
    Room for advancement
    Flexible schedule

    Cons

    Sad they no longer manufacture devices, left me without a job

    Advice to Management

    N/a

  3. Helpful (2)

    "old company made evident in values and processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Ramon, CA
    Current Employee - Anonymous Employee in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BlackBerry full-time

    Pros

    • Snacks and Drinks
    • Friday Lunches

    Cons

    • Poor on-boarding, very much a "figure it out yourself" process
    • No org culture with no desire to improve or even establish one
    • Low standards in quality of work "a bad product is better than no product" mentality
    • Strong lack of desire to develop internal talent, prefer new hires instead of promoting within
    • Complicated. No process is ever simple or easy

    This is an old company with an out-dated way of thinking and doing things.

    Advice to Management

    Need to build "Outside - In" communication and review channels


  4. "Strategic Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BlackBerry full-time (More than 3 years)

    Pros

    It WAS fun to see the change from hardware to software and be part of the comeback.

    Cons

    The comeback fizzled. No new product development and CEO specifically called out the poor quality of the latest software solution at the kickoff. ...no remedy offered.

    Advice to Management

    If value is what you want to sell, then gain trust from the customer. Last minute pushes for large renewal purchases and significant markdowns to incent them won't help to sustain the company.


  5. "Strategic Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BlackBerry full-time (Less than a year)

    Pros

    Leading edge technology and belief in the cyber security play

    Cons

    Executive sale, marketing, operations and channel leadership

    Advice to Management

    Get out from behind your desk and hear what customers think about BB, not just the Kool Aid. Large customers still don't trust BB enough to move from a solid competitor to a recovering company like BB.


  6. "Cushy job with little security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Systems Engineer in San Diego, CA
    Current Employee - Principal Software Systems Engineer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BlackBerry full-time

    Pros

    People and cushy job. The benefits are good. Some employees get to work from home permanently. Other than that, there isn’t much any pros.

    Cons

    The technology is dead. Always afraid of being laid off next because of low stock price.

    Advice to Management

    Need to focus. Why are we working on cars if we can’t even get people to use our phones?


  7. "Unsustainable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BlackBerry full-time (More than 3 years)

    Pros

    Can't really think of any? Work life balance is good but that's because nobody returns your calls.

    Cons

    So many. The EMM business is a commodity now. Microsoft, IBM and VMWare offer similar products for half the price and bundle services. Chen doesn't invest in people or resources. The sales quotas are unrealistic. They buy companies but don't integrate them. Morale is very low. EMM is the software nobody likes.

    Advice to Management

    Doesn't matter management is arrogant and doesn't listen. John Chen is the final word and he always knows best.

  8. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BlackBerry full-time (More than 3 years)

    Pros

    Decent benefits/salary
    A collaborative environment
    Freedom to work independently without being micro-managed

    Cons

    Lack of enthusiasm and morale


  9. Helpful (1)

    "N/A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BlackBerry full-time

    Pros

    Prestigious Cybersecurity company to work for and acquire knowledge on your specific role by experiences and team working. Health benefits are far the best thing about working for this company.

    Cons

    Poor culture. Only in the Canadian and UK office is moral lifted for employees. Elsewhere, you are forgotten and not many activities for employees. Area of growth is small and very selective if you have the "right" appearance and likable by management.

    Advice to Management

    It takes a team to bring the results the CEO is requesting, therefore, it should be important to recognize your employees for their hard work and dedication and although a degree is important, it is also important those employees who deliver what is expected and more, who do not have a degree and should be given the opportunity for growth and reflect on their compensation.


  10. Helpful (2)

    "Someone PLEASE fix management!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits, good pay, hard working employees that really care about the company and customers

    Cons

    Where to start? Employee morale is in the toilet, especially in sales and support. Senior leadership needs a change. So many leaders are too tunnel visioned. They don’t want to see or hear the truth about competition, what is needed to succeed, or how to win. Departments are walled off, working in a vacuum and don’t want to work or communicate with other departments.

    Advice to Management

    Please do something to improve morale. People are working so hard for your this company, start treating them better. Listen to their ideas and needs. Pretend you guys care about people.