BlackBerry Reviews in Toronto, ON | Glassdoor

BlackBerry Toronto Reviews

Updated November 4, 2016
14 reviews

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Toronto, ON, Canada Area (Canada)

2.0
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BlackBerry CEO & Executive Chair John Chen
John Chen
5 Ratings

14 Employee Reviews

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Pros
Cons
  • Terrible work/life balance due to heavy workloads (in 40 reviews)

  • Senior management too focused on company to look at the changing markets outside (in 53 reviews)

More Pros and Cons

  1. Helpful (3)

    "Treats employees and customers poorly"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Toronto, ON (Canada)
    Former Employee - Director in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BlackBerry full-time (More than a year)

    Pros

    The company strategy is strong but they are struggling to execute on it. There is lots of freedom in the sales roles, which makes the work life balance strong.

    Cons

    Quota targets are not attainable. Attainment numbers are around 15% for AE's and yet the company boasts about its "growth" on its earnings calls. The core software product simply does not work for most Enterprises, and so the day is filled with handling customer complaints and saying "I'm sorry". After I resigned, they refused to pay me the commission owed from 2 months back. This is typical of how they treat the sales team.

    Advice to Management

    Treat your employees like people that you actually care about. Fix the software product so that it works for all your customers.


  2. "BlackBerry is reinventing itself BUT..."

    Star Star Star Star Star
    Current Employee - Anonymous in Toronto, ON (Canada)
    Current Employee - Anonymous in Toronto, ON (Canada)

    I have been working at BlackBerry full-time (More than a year)

    Pros

    - Good acquisition was a smart and needed boost to elevate BlackBerry's EMM platform.

    - Strong portfolio/solutions/offerings.

    - Support is above average compared to overall competition .

    Cons

    - Lack of Hardware direction is hurting BlackBerry despite positive reviews & general acceptance of Priv device.

    - Adoption and integration of Good will take longer than expected. New prospects will sit on the sidelines until transition sticks and shows longevity.

    - Internal BlackBerry systems are absolutely horrible. Makes the job that much more stressful.

    Advice to Management

    - The marketing team needs to do a better job with messaging/resources/web-site.

    - Executive team needs a reality check with respect to expectations/targets/quotas.

    - Incentivize Sales team to keep motivated and hungry. Current model does not do this.


  3. "not that great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Tester in Mississauga, ON (Canada)
    Former Employee - Software Tester in Mississauga, ON (Canada)
    Recommends
    Negative Outlook

    Pros

    new office space, nuttin really good

    Cons

    no growth, company is losing money, limited career growth


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  5. Helpful (1)

    "Culture for failure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Mississauga, ON (Canada)
    Former Employee - Software Developer in Mississauga, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BlackBerry full-time (More than a year)

    Pros

    Strong people can coast and get good performance reviews.

    Cons

    Top down culture where the best ideas don't win.

    Advice to Management

    Encourage a groundswell of idea creation.


  6. Helpful (1)

    "Good company, lost their way but trying to get back up"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BlackBerry full-time

    Pros

    Good people, great executive management, excellent benefits

    Cons

    in some departments it's not what you know but who you know

    Advice to Management

    Executive management should randomly check Director level or below if they are doing their job properly.


  7. Helpful (1)

    "A ton of potential soiled by lack of vision and leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Toronto, ON (Canada)
    Former Employee - Team Lead in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BlackBerry full-time (More than a year)

    Pros

    Very employee centric, provided numerous training opportunities all paid for and a lot of perks.

    Cons

    The vision & strategy just wasn't aligned. Departments working next door from each other were doing the same thing as each other unbeknownst to one another - focused on people leadership rather than a balance between skill leadership and of course - not remaining in-tune to the market and listening to employee feedback.

    Advice to Management

    Recognize the power and potential within your people. Rely on those who execute on the companies strategy to be a good gauge to guide you into future success.


  8. "Limited growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Toronto, ON (Canada)
    Former Employee - Senior Program Manager in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BlackBerry (More than 10 years)

    Pros

    work on cool products and against market pressure... so there was a fight

    Cons

    bad management, overworked employees, very little training or growth opportunities.

    Advice to Management

    take more care of your employees


  9. Helpful (1)

    "Career killer, but with potential."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Mississauga, ON (Canada)
    Current Employee - Software Developer in Mississauga, ON (Canada)
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at BlackBerry full-time (More than 5 years)

    Pros

    The company provides comfortable working environment. It still has some great people left. Global company with many locations and "good" reputation.

    Cons

    Career killer. My carrier and professional networking slowed to a crawl. There is no hi-tech culture/ feeling in the company. The management did not have a good handle on what is going on in the company. Maybe it will change now.

    Advice to Management

    Value your employees. Develop them and keep them challenged. Improve your perks. Create a hi-tech culture.


  10. Helpful (1)

    "Disorganized organizational mess"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Programmer Analyst in Mississauga, ON (Canada)
    Former Intern - Programmer Analyst in Mississauga, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BlackBerry as an intern (Less than a year)

    Pros

    Many different locations to use from
    A free phone to use
    Ice cream in the summer

    Cons

    Moved around since the company was reorganizing people
    Difficult to make suggestions to management
    Given the worst phone to use and didn't even have a texting plan
    No maternity leave


  11. Helpful (1)

    "Constant redundancies, uncertainty and chaos."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Toronto, ON (Canada)
    Former Employee - Director in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at BlackBerry full-time (More than 3 years)

    Pros

    Good Engineers and employees. Lots of dedicated people at lower levels.

    Cons

    Poor leadership at senior levels

    Advice to Management

    Stabilize the company quickly and re-engage what is left of your workforce.


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