Blackbaud Reviews | Glassdoor

Blackbaud Reviews

Updated May 26, 2017
499 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
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Michael Gianoni
166 Ratings

499 Employee Reviews

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Pros
  • Cares about Employees and work life balance (in 45 reviews)

  • Amazing sense of purpose - helping non profits fund raise better (in 77 reviews)

Cons
  • Work/life balance can be a challenge (in 12 reviews)

  • Low pay and mediocre benefits for the industry (in 15 reviews)

More Pros and Cons

  1. "Good Company. Great Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackbaud full-time (More than a year)

    Pros

    Great commitment to the community they server (non-profit). Leadership is focused on defined goals and achievements.

    Cons

    Compensation is below market in every location, which makes retention difficult.


  2. "Frequent and sudden layoffs. Corporate I.T. slow to respond to requests."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blackbaud full-time (More than 10 years)

    Pros

    Nice coworkers.
    Work/life balance is good.
    Able to work remotely.
    Decent PTO and medical benefits.

    Cons

    HR likes to churn and burn. The longer you've been at Blackbaud, the more likely you are to get let go with little or no notice. Better for the bottom line to let older employees go and bring in younger recent college graduates. Well, this is the norm in a lot of tech companies, not just Blackbaud.

    Advice to Management

    Show more appreciation for long-term loyal employees. The high tech industry is always (falsely) screaming about a shortage of engineers and developers, yet there is no loyalty to employees.


  3. "Solid Company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Good Pay, Benefits, Location. Employees generally care about our Clients.

    Cons

    Slow product development and challenging structure


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "great people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Blackbaud full-time

    Pros

    Great work life balance. Great co-workers.

    Cons

    Behind in pay for this industry.


  6. "Great atmosphere with room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackbaud full-time (More than 3 years)

    Pros

    Career progression
    Great work atmosphere
    Supportive work environment
    Passionate employees

    Cons

    Nothing that any company wouldn't have


  7. "Customer Renewals Specialist I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Renewals Specialist I in Indianapolis, IN
    Current Employee - Customer Renewals Specialist I in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackbaud full-time (More than 3 years)

    Pros

    A great company to work for.

    Cons

    Insurance premiums could be better.


  8. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Blackbaud full-time

    Pros

    This company has a good mission behind it which made it a good place for me to work - I also thought very highly of my co-workers who I interacted with on a daily basis.

    Cons

    Lots of red tape to get much done when dealing with people in other departments at the company


  9. "Great Place and good people"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Glasgow, Scotland (UK)
    Former Employee - Anonymous Employee in Glasgow, Scotland (UK)

    Pros

    Good working environment. Fast moving. Looks after its workers.

    Cons

    Long term vision of company not clear.

    Advice to Management

    Follow your set vision.


  10. "Awesome Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackbaud full-time

    Pros

    Blackbaud is a great company to work for. I've been here for over six years and have enjoyed it thoroughly. The culture is laid-back, managers have your best interests in mind, and the people who work become your best friends.

    Cons

    Coming by a promotion or raise can be hard and scarce. While managers are there to help, it's really up to you to ask for those things.

    Advice to Management

    Be more transparent.


  11. "Support Schedule Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackbaud full-time (Less than a year)

    Pros

    Very flexible, great benefits, great culture and values

    Cons

    Not sure I have any at this time


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