Blackboard Reviews
Updated Aug 7, 2022
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Found 975 of over 1,067 reviews
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Featured Divisions of Blackboard
See all divisionsTop Review Highlights by Sentiment
- "The people you end up around who stay are oftentimes great people that you will enjoy talking to." (in 95 reviews)
- "The overall culture is good, people that work at Blackboard want to do good work and strive for excellence." (in 28 reviews)
- "When I returned the training was short and only half of what was needed to do the job." (in 26 reviews)
- "Poor leadership that is very reactive due to budget constraints placed upon them by private equity ownership." (in 22 reviews)
Ratings by Demographics
This rating reflects the overall rating of Blackboard and is not affected by filters.
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
- Current Employee, more than 1 year★★★★★Featured Review
Pros
Great talent, team collaboration, competitive payment, uttermost respect for family time, free or personal time and PTOs, promising career paths and growth, company internal and external international integration events, great workspace, fair and thoughtful perks, diversity, equity and inclusion initiatives both for employees as for the users of the products we make.
Cons
I've worked with Blackboard for a year now, and I haven't noticed or endured any major cons or concerns about the company or the workplace.
Continue readingThank you for providing your feedback. We agree we have a great team full of talented individuals here, and do our best to ensure we listen and learn from them. We are so pleased to hear your appreciation for our DEI initiatives, the opportunities for professional growth, and our international events to bring global employees together. We hope you continue to have a great experience with us. If you have any future feedback, please reach out to employerfeedback@blackboard.com.
- Blackboard - Student Success | Division of BlackboardFormer Employee, less than 1 year★★★★★
Pros
Good pay easy work great training
Cons
Gets repetitive can being boring
- Blackboard - Student Success | Division of BlackboardCurrent Employee, less than 1 year★★★★★
Pros
Great company to work at Remote
Cons
Unfortunately, the pay is low and the work can be repetitive
- Blackboard - Student Success | Division of BlackboardCurrent Employee★★★★★
Pros
Great teamwork with helpful coworkers
Cons
Pay is less than desirable
- Blackboard - Student Success | Division of BlackboardCurrent Employee, more than 1 year★★★★★
Pros
Getting company for remote work Provides equipment Training and face-paced
Cons
Couldn't be better pay Temporary position for a year
Continue reading - Blackboard - Student Success | Division of BlackboardFormer Employee, more than 1 year★★★★★
Pros
Working in Blackboard is great for freshers who wants to make a good start in IT industry to know the basics of IT troubleshooting Supportive management
Cons
Low pay and gets really hectic during rush period
- Blackboard - Student Success | Division of BlackboardCurrent Employee, more than 3 years★★★★★
Pros
It's a decent place to work
Cons
The pay could be better
- Blackboard - Student Success | Division of BlackboardFormer Employee, more than 1 year★★★★★
Pros
Decent for people starting into the company.
Cons
Needs a ton of work, vouches for higher positions.
- Blackboard - Student Success | Division of BlackboardCurrent Employee, less than 1 year★★★★★
Pros
A hour break if they don’t cut it You follow a script
Cons
- two week training about nothing you’ll actually do on the floor They do cut your breaks Not enough people to help in teams They rush you to do calls and for it to be 6 mins They grade your calls A lot of pass aggressive managers They don’t give you after call time to finish up work just another call Low pay and a lot of work How can you do a six min calling going over a account
Continue reading - Blackboard - Student Success | Division of BlackboardFormer Employee, less than 1 year★★★★★
Pros
It's a paycheck It's employment
Cons
Micromanagement Poorly written Knowledge Base Articles way too worried about call times.
Blackboard Reviews FAQs
Blackboard has an overall rating of 4.0 out of 5, based on over 1,067 reviews left anonymously by employees. 74% of employees would recommend working at Blackboard to a friend and 65% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
74% of Blackboard employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Blackboard 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Blackboard to be culture, benefits, coworkers and the cons to be senior leadership, management, career development.
Blackboard Response
Sr Employer Branding and Sourcing Specialist