Blackboard Reviews | Glassdoor

Blackboard Reviews

Updated February 12, 2019
516 reviews

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Blackboard CEO Bill Ballhaus
Bill Ballhaus
109 Ratings

Employee Reviews

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  1. "Large Company with Good Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackboard full-time

    Pros

    Remote Work
    Family Life is a Priorirty

    Cons

    Health Benefits Cost Increase (As with every company out there)

    Advice to Management

    Continue to trust and empower your employees, and they will take care of your customers!

    Blackboard Response

    Nov 13, 2018 – Sr Sourcing Specialist

    Thank you for leaving us a review. We agree that family life is a priority for our employees, and a work/life balance is extremely important to us. We know that trusting and empowering our employees... More


  2. "Excellent Company Restructuring for Success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Delivery Manager in Mesa, AZ
    Former Employee - Service Delivery Manager in Mesa, AZ
    Recommends
    Positive Outlook

    I worked at Blackboard full-time (More than a year)

    Pros

    International, they promote learning opportunities through Lynda.com and LinkedIn Learning, they utilize a large portfolio of amazing software platforms.

    Cons

    Needs more of a team learning atmosphere, and too much reliance on specific "slack" channels can become disjointed.

    Advice to Management

    Naming conventions are relative, and with international work being done, titles/alerts/names/channels/sites can become confusing. Need clearer framework for naming conventions.

  3. "Great"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard full-time

    Pros

    Great people to work with!

    Cons

    Other companies are getting more innovative.


  4. Helpful (4)

    "Some Right, Some Wrong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Reston, VA
    Former Employee - Senior Marketing Manager in Reston, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Blackboard full-time (More than 3 years)

    Pros

    Blackboard offered me flexibility in my work and family life that I had never had before. The environment allows for collaboration, and I was able to work remotely as much as I wanted. I was also given the autonomy to run major projects, and sit in a large number of roles. This is both a good and a bad thing, it gave me some great experience in the different disciplines of marketing, but it's also difficult to change the responsibilities of your role a few times a year.

    Cons

    The biggest con to Blackboard is the CONSTANT layoffs. I had 3 bosses in 1 year, and there seemed to be no rhyme or reason to when and why they laid people off. One of my managers had been with the company for over 10 years.

    When you change directions constantly in a short period of time, it's really frustrating because you begin a project, develop goals, then once you get to execution, you're told to change your focus. These are the things that ultimately left me to leave.

    There has been a mass exodus of a lot of the talented people at this organization - partially from fear of layoffs, and partially because of the constant change.

    Advice to Management

    How much progress can you really make when you are CONSTANTLY changing everything? I would advise you slow down, and take some time to see what is actually effective and not effective. You will continue to lose valuable people in your organization if you can't find a way to make the business efficient without removing 1/4 of the workforce every quarter.

    Blackboard Response

    Feb 4, 2019 – Sr Sourcing Specialist

    Thank you for taking the time to leave us a review. We are happy to hear that you were pleased with our work/life balance and the autonomy we offer employees. We think it's important to give our... More


  5. "Blackboard Feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackboard full-time (More than 8 years)

    Pros

    Great people and opportunity to positively impact our clients. Ability to grow and learn given rapid rate of change and evolution of the business.

    Cons

    Environment requires employees are able to adapt to change and find opportunity with it.

    Blackboard Response

    Feb 5, 2019 – Sr Sourcing Specialist

    Thank you for taking the time to leave us a review. We agree that our organization is comprised of great people with a passion for positively changing the education landscape. As we strive to make... More


  6. "worth a try"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blackboard full-time

    Pros

    good benefits, remote work possible

    Cons

    work can be redundant

    Blackboard Response

    Feb 4, 2019 – Sr Sourcing Specialist

    Thank you for the review. We are pleased to hear that you are happy with your benefits and the opportunity to work remotely. Sometimes it can feel like you get into a rut with your everyday tasks; we... More


  7. "Great Opportunities to make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Operations Manager
    Former Employee - Business Operations Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blackboard full-time (More than 3 years)

    Pros

    Always changing and evolving so there are lots of opportunities to contribute to change and improvement.

    Cons

    Numerous organization and leadership changes sometimes effect timelines and outcomes of projects.

    Advice to Management

    Consider your teams suggestions before making final decision. The team will have to manage the outcomes.

    Blackboard Response

    Feb 4, 2019 – Sr Sourcing Specialist

    Thank you for your feedback. We are happy to hear that you enjoyed being able to contribute to change and improvement within the organization; change can be a really exciting thing when it allows you... More

  8. Helpful (4)

    "On the Decline"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Designer in Austin, TX
    Former Employee - Senior Designer in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blackboard full-time (More than a year)

    Pros

    * Good work/life balance
    * Autonomy over your own work

    Cons

    * No long-term product strategy all but assuring competitors like Canvas will continue to gobble up more market share
    * Products with a horrible user experience, get ready for everyone you meet to tell you how much they hated using Blackboard products in college
    * Toxic, misogynistic culture
    * Career purgatory; all the other designers are not interested in growth, are just waiting for a marginally better opportunity to come along or riding out this job until they leave the industry altogether


  9. Helpful (2)

    "Overworked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Blackboard full-time

    Pros

    Most people are good and mean well.

    Cons

    Long hours and low morale

    Advice to Management

    Relentless cost cutting and layoffs has impacted morale and ability to execute tasks. Stop the reorgs please!

    Blackboard Response

    Feb 4, 2019 – Sr Sourcing Specialist

    Thank you for leaving us a review. We agree that we have great employees who are passionate about making a difference. We are hoping that now that we are on a path of simplifying the business and... More


  10. Helpful (2)

    "Job Seeker Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blackboard full-time (More than a year)

    Pros

    Decent pay, benefits, products, some people.

    Cons

    Re-Org Central. Mass hiring & Firing. Every quarter there is a re-org leading to a mass firing followed by hiring spree, so if you haven't been with the company for ten years, it's first in first out. Long term career holds no meaning. This is a short term J.O.B at best. Employee onboard training is a joke. There are so many products and services that it creates confusion in the market. The company has lost its appeal. Customers are leaving in droves. HR tries it's best to create the delusion that culture and values matter. It's a thin veil between having a job today and gone tomorrow. Seek elsewhere candidates.

    Advice to Management

    Narrow the focus. Bb has become the jack of all trades, master of none.

    Blackboard Response

    Feb 4, 2019 – Sr Sourcing Specialist

    Thank you for your feedback. We are happy to hear you were pleased with your pay, benefits, and coworkers, and believed in our products. We understand that the process of simplifying our business to... More