Blackboard Reviews | Glassdoor

Blackboard Reviews

Updated September 15, 2017
399 reviews

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3.2
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Blackboard CEO Bill Ballhaus
Bill Ballhaus
56 Ratings

399 Employee Reviews

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  1. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackboard full-time (More than 3 years)

    Pros

    Great people, awesome work-life balance, cool products, really focusing on innovation

    Cons

    Some people stuck in their ways - not willing to change/move forward with new innovate standards


  2. "Overrall Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Aid Advisor in Phoenix, AZ
    Current Employee - Financial Aid Advisor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackboard (More than 3 years)

    Pros

    Coaching, training, and feedback is excellent, the knowledge that has been learned as an Financial Aid Advisor goes beyond the job market value in regards to information provided to students and faculty.

    Cons

    I have no cons for or towards Blackboard.

    Advice to Management

    Superb job on feedback, coaching, constructive criticism, and patience.

  3. Helpful (2)

    "Great company, great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in New York, NY
    Former Employee - Software Engineer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blackboard full-time (More than a year)

    Pros

    - Competitive benefits and pay, work-life balance
    - Brilliant and kind colleagues
    - Lots of resources and infrastructure
    - Opportunities for lateral moves
    - Merit-based raises
    - Team-oriented

    Cons

    My only complaint was that there was not enough Management encouragement to involve with the tech community or to give back through volunteering.
    At the time, we struggled with an overloaded product portfolio while trying to maintain legacy products. However, leadership made the tough choices necessary to update our technology.

    Advice to Management

    Keep up the great work. You care about your employees and your customers, and that's why they pick your products.


  4. "It's a call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Aid Advisor in Killeen, TX
    Current Employee - Financial Aid Advisor in Killeen, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Blackboard full-time (Less than a year)

    Pros

    Sometimes they give us free food.

    Cons

    They utilize points to penalize you for attendance and "adherence".
    Calls are back to back, and there's not really much time to decompress during peak season. It's a call center, so don't expect too much.


  5. "A good start for help desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Technician in Killeen, TX
    Former Employee - Help Desk Technician in Killeen, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blackboard (More than a year)

    Pros

    It is a good starting position for people who wanna have basic computer experience.

    Cons

    Do not provide much growth within the company

    Advice to Management

    Provide better salary for employees


  6. Helpful (1)

    "Best Engineers to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Approves of CEO

    I worked at Blackboard (Less than a year)

    Pros

    Latest tools and technologies, lot of scope for learning.

    Cons

    Favoritism, office politics and slow process.


  7. Helpful (2)

    "Largest EdTech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Washington, DC
    Current Employee - Vice President in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Blackboard full-time (More than 10 years)

    Pros

    Largest education technology firm who started the industry focused on retaining legacy client base and driving operational efficiencies across the company

    Cons

    Limited investments for growth or innovation given focus on retaining legacy install base and maximizing operational efficiencies across the company

  8. Helpful (3)

    "Blackboard Indy is the Best Place I Have Worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackboard full-time (More than a year)

    Pros

    The people are fantastic! Collaborative, passionate, smart and fun!
    The culture is amazing! Monthly lunches and happy hours with shenanigans such as office golf, breakfast and pajamas day, chair races in May for the Indy 500, etc.
    Our office was named one the Best Places to Work in Indiana for 2017.
    We have a brand-new, beautiful office at Keystone at the Crossing.
    My boss lets me do my job, is supportive of new ideas and does not micromanage! He lets me take initiative and trusts me to do my job.
    Great work life balance!

    Cons

    I have nothing negative to share.

    Advice to Management

    Please continue to be transparent in our Quarterly All Hands Meeting. It is important that all staff understand where we are with all of our products, if/how we are meeting goals both financially and in delivering our 98 products.


  9. Helpful (2)

    "Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Washington, DC
    Current Employee - Financial Analyst in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Blackboard full-time (More than a year)

    Pros

    Great food for management you can eat leftovers and fun monthly team events as well as a small gym which is busy most of the time.

    Cons

    Endless Cons: no supervision, you are thrown to the wolves, false promises, a lot of politics, management is a nightmare, good luck applying/working here.

    Advice to Management

    Guide newcomers and show them where things are at least, how things work even if not an entry level position job.


  10. "Day to Day at the call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Blackboard full-time

    Pros

    It pays well for a minimum effort job.

    Cons

    It can get stressful for rush due to the people being hired are mostly trash and bring drama.

    Advice to Management

    Need to hire better quality staff


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