Blackboard Reviews in Washington, DC | Glassdoor

Blackboard Washington DC Reviews

Updated March 2, 2017
102 reviews

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Washington, DC Area

3.3
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Blackboard CEO Bill Ballhaus
Bill Ballhaus
7 Ratings

102 Employee Reviews

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  1. Helpful (1)

    "Great Place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackboard full-time (Less than a year)

    Pros

    Environment is great to for self starts and go getters!

    Cons

    No cons really that I have identified


  2. Helpful (2)

    "Facilities Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Facilities Coordinator in Washington, DC
    Former Employee - Facilities Coordinator in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blackboard full-time (More than 5 years)

    Pros

    Great atmosphere and team. Always liked working with staff in the many department. Different people from different cultures always meant there were so many new social skills to learn about.

    Cons

    No many other than the company changed from a small software company to a large corporate entity during my time there. That meant many changes took place that were often challenging.

    Advice to Management

    Add more employee incentives for employee in departments that do not receive them.


  3. Helpful (1)

    "Intense job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Washington, DC
    Current Employee - Project Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackboard full-time (More than 3 years)

    Pros

    You can learn a lot from higher management and executives coming from globa companies. Work is very intense and can go through the after hours easily. They pay good salaries and have interesting incentives.

    Cons

    Absence of internal processes and tools to make employees more productive. Some mid layer managers are misaligned with corporate strategy, and that by itself causes operational issues on the ground.

    Advice to Management

    Eliminate internal inefficiencies and rework if you want to grow a sustainable operation worldwide. Invest more on internal tools and training.


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  5. Helpful (11)

    "Knock, Knock: Blackboard - Where are you?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Washington, DC
    Former Employee - Vice President in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blackboard full-time (More than 10 years)

    Pros

    Flexible work arrangements, Great office space, Fun events, Competitive pay and benefits package.

    Cons

    Where to begin? There is a reason why all of the "old guard" has left the company. The culture has been completely transformed and Blackboard is being run by people who are slaves to the corporate bottom line. What is right for the customer takes a back seat to what is right for the business. The company is losing market share more rapidly than ever before because they were SLOW to listen to their customer base and slow to implement updated technology. Now, the Sales Team is run by a team of IBM cronies and little of the original excitement and passion for the mission to transform the way people teach and learn remains. Talented people are quickly drained of their ideas and energy and feel no choice but to leave to preserve their sanity and integrity. Almost impossible to have a work/life balance.

    Advice to Management

    FIND THE PASSION! Hire ( or re-hire) leaders capable of igniting the entire company to fulfill the mission. By the way... What is your current mission? Listen to your clients, listen to your employees, and make the market take notice again. Learn how to turn on a dime again. You move at a glacial pace. Where is the energy? Reward the folks who are performing and cut loose the those who are not. Act more like a startup. Empower your employees to propel the company forward.


  6. Helpful (7)

    "Toxic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blackboard full-time (More than 3 years)

    Pros

    Blackboard's pay is decent in a lot of areas, but you have to fight for it.
    Flexible work arrangements are fantastic
    Most of the people are very nice and some work incredibly hard to support the org and your success

    Cons

    Blackboard's work environment is toxic.
    Promotions happen with little attention to an individual's ability to perform.
    Draining, high maintenance, do-little employees thrive and good people are continually jumping ship
    Work is 24/7. No boundaries or respect for work/life balance. This is said about a lot of employers, but at Blackboard it is basically the unspoken corporate policy that you are always working-- nights, weekends, holidays. If you have a family, good luck ever spending time with them.
    There is a lot of fear in upper management of losing their jobs if any issues or concerns bubble up from below them. This leads to issues/concerns getting suppressed until they eventually build and build and employees flee or become unmotivated. This also leads to "yes men" getting promoted and basically being the face of each department, which is never a good thing.
    Everyone is so overworked and fatigued that it is nearly impossible to collaborate with other departments or business units to solve problems or even get answers to simple questions that may arise.
    Nepotism is a huge issue. Lots of new faces at Bb in the past few years who have created positions for friends from previous jobs, oftentimes these people are completely unqualified for the positions they are being put in. Again, forcing good people out.

    Advice to Management

    Work smarter. Employees are wasting time on things that aren't creating revenue or even working towards Blackboard's supposed mission. The sales teams go after so many business opportunities that have a 0% chance of success, which leads to them not being able to spend time cultivating relationships or focusing on winning opportunities that could have a good chance of success.
    When your employees tell you they are overworked or you see them sending emails and working on weekends, recognize it and try to fix it. This may involve bubbling the issue up to senior management. It's ok. It will be much better for you to deal with these things in any way you can than letting them fester. What's worse: Telling the higher-ups that you have to be smarter about what business opportunities they are pursuing; or literally everyone on your team quitting on you or putting out bad product?

    P.S. Many of the 5-star reviews are from HR or interns.


  7. Helpful (1)

    "Fun place to work but not great for career upward mobility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blackboard full-time (More than 5 years)

    Pros

    - Very fun place to work. They had an Events Committee which out on regular events/ happy hours/ outings.
    - Flexibility, such as working from home 100% of the time or some of the time
    - Offices are available over the world so one cold easily relocate another country if they want

    Cons

    Depending on who you are, you may or not may not experience upward career mobility, despite doing all of the right things and networking with the right people. Be prepared to get promotions with no raises, but only a title change. Be prepared to work really hard and feel like you're not being paid your worth.

    Advice to Management

    Value everyone the same way, providing similar opportunities to everyone.


  8. Helpful (1)

    "File Clerk"

    Star Star Star Star Star
    • Culture & Values
    • Senior Management
    Former Employee - File Clerk in Silver Spring, MD
    Former Employee - File Clerk in Silver Spring, MD

    I worked at Blackboard (Less than a year)

    Pros

    A friendly, low key, professional atmosphere. There is a high level of respect among the staff. People are very helpful to newcomers.

    Cons

    I cannot honestly give any cons for this job. It was a positive experience.


  9. Helpful (4)

    "Constant Change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems and Software Engineer in Herndon, VA
    Former Employee - Systems and Software Engineer in Herndon, VA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Blackboard full-time (More than 8 years)

    Pros

    Blackboard is a great place to learn technology, and make a difference in the world.

    Cons

    Due to constant change and marketshare concerns, it can seem a bit unstable.


  10. Helpful (4)

    "Declining revenue and market share"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blackboard (More than 5 years)

    Pros

    way too many changes in strategy.

    Cons

    employees have new management on avg every 10 months. Are you ready to have seven different managers over 6 years of employment? Trust me, it is not fun.


  11. "Teaching and Learning Strategy Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Teaching & Learning Product Strategy in Washington, DC
    Current Intern - Teaching & Learning Product Strategy in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blackboard as an intern (Less than a year)

    Pros

    Blackboard is the world's leading provider of LMS. The staff is welcoming and supportive. Blackboard has a special program for interns.

    Cons

    Since I have been working here for two months, I cannot see any downsides yet.

    Advice to Management

    I would advice making goals clearer to the team members and increasing the number of social activities. Additionally, more professional training will be appreciated.



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