Blackboard Employee Reviews about "work life balance"
Updated Nov 10, 2021
Found 92 of over 1K reviews
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“The one constant through all the years, Ray, has been baseball. America has rolled by like an army of steamrollers. It has been erased like a blackboard, rebuilt and erased again. But baseball has marked the time. This field, this game: it's a part of our past, Ray. It reminds of us of all that once was good and it could be again."
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Top Review Highlights by Sentiment
- "The people you end up around who stay are oftentimes great people that you will enjoy talking to." (in 95 reviews)
- "Good benefits are also provided by the company." (in 48 reviews)
- "Good work life balance in office" (in 40 reviews)
- "Good perks and they allow you to work from home even though you have a desk at the office." (in 36 reviews)
- "Great atmosphere and team." (in 27 reviews)
- "poor management" (in 40 reviews)
- "Low pay and very little to no advancement." (in 32 reviews)
- "When I returned the training was short and only half of what was needed to do the job." (in 26 reviews)
- "Annual layoffs" (in 22 reviews)
- "Poor leadership that is very reactive due to budget constraints placed upon them by private equity ownership." (in 21 reviews)
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Reviews about "work life balance"Return to all Reviews
- Blackboard - Student Success | Division of BlackboardFormer Employee, less than 1 year★★★★★
New Attendence policy for night shift is unfair. Plus the company does not practice what they preach.Sep 2, 2018 - Customer Service Representative in Somerset, KYRecommendCEO ApprovalBusiness Outlook
Co workers. That is about it.
Most of everything else. Back in Late July/Early August, night shift had a supposedly temporary Attendence policy pilot kind of dropped on them that was in many ways illegal in a commonwealth state. Basically anything you did as far as taking a day off counted against a bank of hours and was treated like a call in. This included bereavement, fmla, military leave or jury duty. Even if the company approved a day off, it counted as a call in. They also forced you to use your paid time off for this if you had earned any. Basically it worked like this. New hires got 60 hrs a year to work with and no pto. Tenured agents got 120 with pto factored in. These hours were banked for you and explained as 'call in hours'. The initial explaination that was provided said company approved days did not pull from this bank. Meaning you ask for the day, scheduling does the math, and its ok for you not to be there. This was a lie. A blatant one at that. I have friends that have figured this out and gotten angry. It took getting angry for an explaination from management to even happen The sups were blamed for misinformation to advisors. I know of several agents who have gone to frankfort to the labor board, union halls, and sought legal counsel from this whole policy. Basically they are telling you that anything you have going on in life you will be docked for as long as it isnt taking phone calls for an uncaring company. You burn your hours and then its, verbal warning, written warning, final written, then fired after the next set of days. Even if they are approved or called in on. Also approved days off count against your perfect attendence. You are supposed to be able to get 4 hours back after a month of not missing at all. However if the company approves a day this wont happen. You lose hours and your 4 you can get back. Aporoved days should not bother your bank of hours because the company says its ok to have the day off. This should not bother your attendence if its ok and company approved. One agent has the call recorded with frankfort and several emails stating the average employee in Ky takes 305 hrs a year maximum. Not 60, not 120. 305 hrs. Meaning any work life balance you have is not allowed by this company to some degree. Need off for you children's football games? Better choose between your job and your family. Need off for a dr's appointment? Better choose between health and your job. Have more than one child with events? Better make a choice. This company says this is progressive for its employees and gives them greater control. However from our standpoint it looks like they wanted us to choose the job over our lives. To beat all of this, Day shift does not have to do it because 'They make the money' 'we dont want them to quit' Well its coming to day shift after the 1st of Jan if not killed. Also 11.00 an hour is not enough to deal with the stress of this and the negativity it brings. There is a lack of upward movement unless you 'know someone' A high turnover rate due to over hiring and furloughs when rush ends. There is a huge drug culture on site. It is well documented Basically to stay at this company is a failure all the way around. With the night attendance policy and all the forementioned things, a lot of folks have quit, or went on to something more accommodating to life. Most of night shift is already seeking other employment. The attendance policy is deemed 'temporary' initially we were promised that if it did not work, we would go back to the original attendance system. This was proven to work and hurt no one. In short, no one who reads this should work here. I've warned 90% of job hunters I know. And I'm happy for my new job.Continue reading
Thank you for posting this message and giving us an opportunity to provide clarification. Our goal for this pilot is to allow our employees to self-manage their time off and not to penalize them. We have several teams, both on the overnight and day shift, that are participating in this pilot and we plan to evaluate in October on how we move forward. That could be to cancel the pilot or to make additional positive changes that we think will benefit our employees even more. Additionally, Blackboard’s Drug & Alcohol policy is zero tolerance and we always take appropriate steps to address concerns that are reported in a timely manner. If you have any further feedback, please reach out to firstname.lastname@example.org.
- Former Employee★★★★★
Customer Success AdvocateSep 3, 2015 -RecommendCEO ApprovalBusiness Outlook
Pay was okay and work/life balance was okay
Management was all over the place
- Current Employee, more than 5 years★★★★★
Wonderful Place to WorkOct 8, 2021 - Client Success Manager in Birmingham, ALRecommendCEO ApprovalBusiness Outlook
Supportive of family and work/life balance Client-centered company - wants to do what is best for our district partners Integrity is at its core A place you can grow your career and be proud of the work you are doing
No downside - great place to work!
- Former Employee★★★★★
Like a bad nightmare you can't wake up fromAug 3, 2012 - Anonymous Employee in Washington, DCRecommendCEO ApprovalBusiness Outlook
Most people there are friendly and welcoming
No balance between home and work life Salary paid positions are awful because you'll end up working 10+ hours a day with no extra compensation or appreciation for what you do or the time you put forth Management is both horrible and unprofessional Training across all departments is looked at as a foreign subject More consumed with acquiring new companies and acquisitions then taking care of their employees Just overall 'backwords' company whose priorities are not where they should beContinue reading
- Former Employee, more than 3 years★★★★★
Most incredible people to work with!Dec 8, 2017 - Anonymous Employee in Washington, DCRecommendCEO ApprovalBusiness Outlook
The people at Blackboard are incredible. I know it sounds cheesy, but the Blackboard community is more like a family. Work life balance is valued and encouraged and very flexible if you need to go see family or work remotely.
The need to deliver Ultra - but they're working on it and moving in the right direction! I've even seen positive articles that they're doing wellContinue reading
Sr. Dir, Global Talent Acquisition
Thank you for taking the time to leave us a review. We agree that Blackboard is truly like a family, as we all want the best for each other and to see each other succeed. We are proud of Ultra and are glad you see that it is continually improving and moving in the right direction.
- Current Employee, more than 8 years★★★★★
Account ManagerSep 11, 2016 - Anonymous Employee in Phoenix, AZRecommendCEO ApprovalBusiness Outlook
Great benefits for employee and family. Co-workers are fantastic and caring. Company is constantly growing to improve higher education experience on and off campus.
Company is running very lean and asks a lot from their employees. The work/life balance is not always where it needs to be and many are feeling burnt out.Continue reading
- Current Employee, more than 5 years★★★★★
ConsultantJul 5, 2014 - Consultant in Washington, DCRecommendCEO ApprovalBusiness Outlook
Great people. Good benefits including PTO. Good pay. Work from home (if you are ever home).
Poor leadership that is very reactive due to budget constraints placed upon them by private equity ownership. Extreme lack of work/life balance with push for earnings from consultants who are expected to be 80% billable every week. Bonuses do not match expectations. No advancement opportunities. No opportunity for career development. Feel like a workhorse. We don't provide the best consultants for each job which is a horrible disservice to our clients.Continue reading
- Current Employee★★★★★
An entrepreneurial organizational in the body of a large company - one of the best internet companies on the east coast.May 17, 2012 -RecommendCEO ApprovalBusiness Outlook
* Entrepreneurial * Making a difference in teaching and learning around the world * A dynamic and very smart group of people * Ability to change strategy on a dime to address the constantly changing needs and demands of the market * You feel like you are doing well by doing good
* Constant fast paced environment, can cause burnout * Not a great work/life balance - company is undertaking a big mission of making a difference in education and that is more then a full time job. * Constantly adjusting organizational structure, buying companies, or moving into new markets - the company doesn't take a restContinue reading
- Former Employee★★★★★
Watch out for the Lay OffsSep 15, 2016 -RecommendCEO ApprovalBusiness Outlook
Working remotely and the travel was great. I had a great Director who really cared about your well being and work/life balance
Upper management changed every 6 months. You had to be nimble to change your job often because of their ineffectiveness. Lay offs happen often.Continue reading
- Former Employee★★★★★
Senior DeveloperMay 21, 2018 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Work life balance and have good workflow/management.
The career opportunities is so so.
Sr Sourcing Specialist