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Blackhawk Network

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Blackhawk Network

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Blackhawk Network Reviews

3.6
59% Recommend to a Friend
Blackhawk Network CEO and President Talbott Roche
82% Approve of CEO
3.6
59%
Recommend to a Friend
82%
Approve of CEO
Blackhawk Network CEO and President Talbott Roche
Talbott Roche
315 Ratings

The latest conversations about Finance

Finance

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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13 Comments

Finance

497.9K Members 

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

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Found 754 of over 822 reviews

Updated Sep 17, 2023

    1. 5.0
      Aug 29, 2023
      Accountant
      Current Employee, more than 3 years
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Blackhawk gives you opportunities to grow and if you work hard you are going to be definitely acknowledged for it. You will also have opportunity to prove yourself and be awarded for your contributions. There is a lot of work to be done but the teams are united because they want to accomplish big things. It's a great place where to begin and grow and truly prove yourself and what you are worth.

      Cons

      There is a bit of disconnect between the teams and there is definitely a feeling of more training needed for new employees.

      1. 3.0
        Jul 31, 2023
        Anonymous Employee
        Current Employee, more than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Blackhawk has some very talented people working for it and the company tries to take care of employees with a lot of extras, such as company-wide days off, unlimited PTO for US employees, and remote work. Managers tend to be good people to work with.

        Cons

        The company is made up of a series of acquisitions, which means no systems really talk to each other. Most systems at the company use silo-ed data and rely on heavily manual processes. There's no real incentive for product or technology to fix it because they're focused on developing projects to make the next big sale. Often times, what you think is a standard report with good numbers is actually just a manual spreadsheet maintained by a staff level employee and mailed out once a month. Blackhawk wants to be a technology / product company, but it actually operates like a CPG company.

        2
      2. Join the Blackhawk Network team
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        1. 2.0
          Sep 12, 2023
          Poject Manager
          Current Employee, more than 3 years
          Recommend
          CEO Approval
          Business Outlook

          Pros

          A chance to work with people around the globe

          Cons

          They've gutted their staff, don't provide adequate resources, can't stick to a plan for more than 6 months, can't deliver anything in less than 12 months, no career advancement, can't adapt and won't pay for innovation.

          1. 3.0
            Sep 7, 2023
            Analyst
            Current Employee, more than 3 years
            Pleasanton, CA
            Recommend
            CEO Approval
            Business Outlook

            Pros

            work life balance good diverse

            Cons

            salary very less,no promotions,no growth,polictics high

            1. 3.0
              Aug 28, 2023
              Merchandiser
              Former Employee, more than 1 year
              Williamsport, PA
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Independence Decent starting wage Flexible scheduling

              Cons

              LOTS of driving, huge territories, short visit windows to get work done, some store managers are real jerks to deal with.

              1. 1.0
                Sep 10, 2023
                Retail Merchandiser
                Current Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Convenient scheduling and work life balance

                Cons

                Pay is way below any other company out here

                1. 3.0
                  Aug 23, 2023
                  Operations Specialist
                  Former Employee, more than 3 years
                  Pleasanton, CA
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Worklife balance WFH opportunity unlimited PTO

                  Cons

                  below average pay for Bay area expensive benefits

                  1. 4.0
                    Aug 12, 2023
                    Account Specialist
                    Former Employee
                    Lewisville, TX
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Work environment, company culture, advancement opportunities

                    Cons

                    I really don't have any complaints. I relocated and so resigned from my position but I enjoyed working for the company and would recommend.

                    1. 4.0
                      Aug 6, 2023
                      Retail Merchandiser
                      Current Employee, more than 3 years
                      Jacksonville, FL
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Independent work flexible scheduling Management contact only during email or texting most of the time.

                      Cons

                      Management doesn't respond right back whenever there are issues.

                      1. 1.0
                        Jul 18, 2023
                        Sales
                        Current Employee, more than 1 year
                        Coppell, TX
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Long standing company True upper management is good Brand recognition

                        Cons

                        The engine stopped and customers are leaving with long term employees . No real passionate sales person in sales leadership that we see. No support for customer as it is the blind leading the blind. sham achievements to bolster productivity. Quota setting is based on zero recorded data. No efficiency added to process. no appreciation for customer or sales, no support. Less everything.

                        1
                      Viewing 1 - 10 of 754 Reviews
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                      Blackhawk Network Reviews FAQs

                      Blackhawk Network has an overall rating of 3.6 out of 5, based on over 822 reviews left anonymously by employees. 59% of employees would recommend working at Blackhawk Network to a friend and 59% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Blackhawk Network employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Blackhawk Network. This rating has improved by 1% over the last 12 months.

                      59% of Blackhawk Network employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Blackhawk Network 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Blackhawk Network to be work life balance, benefits, coworkers and the cons to be senior leadership, career development, management.

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                      Administrative Assistant

                      Gave two interviews recently and got a feedback that I wasn’t able to explain my role as effectively, because of which I won’t be able to transition as fast into a fast-paced environment. I have worked in one small firm and one small-mid firm, and I personally feel I am ready to take up more responsibilities and move to a bigger firm for more exposure. Not sure how else I can explain my roles effectively, even after walking them through everything, how am I supposed to utilise this feedback?

                      4
                      1 Comment

                      Generalist

                      Im really interested in applying for Walmart but I'm not interested in the bs that comes along with it. Especially when nowadays the difference between poverty & not living on the streets is a full-time job (If you're lucky) 🥴🥴

                      3
                      7 Comments

                      Blackhawk Network Careers

                      Cover image for Blackhawk Network

                      Blackhawk Network delivers branded payment programs to meet our partners’ business objectives. We collaborate with our partners to...More

                      • Blackhawk Employees
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                      This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

                      Reviews by Job Title

                      • Software Engineer(45)
                      • Account Manager(22)
                      • Merchandiser(17)
                      • Senior Software Engineer(14)
                      • Associate Software Engineer(13)

                      Company Updates

                      Employer logoBlackhawk Network
                      Company News
                      2y
                      The implementation of #DigitalWallets is crucial to creating a convenient customer experience that keeps shoppers coming back for more. As a result, it is crucial for merchants to enable digital wallets as an in-store #payment option.
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                      Employer logoBlackhawk Network
                      Company News
                      3y
                      Digital payment trends that catalyzed out of necessity over the last year show that consumers prefer brands that embrace digital payments. Our latest research takes a global look at the impact of the 2020 surge in eCommerce and the digital payments trends that have created shopper affinity for retailers around the world. Read more: https://bit.ly/2SeWTsF #digitalpayments #payments #fintech
                      Shared image - Digital Payment Adoption and Contactless Payments Surge Three Years Ahead of Expectations
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                      Digital Payment Adoption and Contactless Payments Surge Three Years Ahead of Expectations
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