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Block Employee Reviews about "growing pains"

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Are tall boots with a block heel work appropriate?Not for client site, just the office




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Found 6 of over 1K reviews

Updated Sep 21, 2023

Reviews about "growing pains"

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    1. 3.0
      Feb 19, 2018
      Customer Support
      Former Employee, more than 1 year
      San Francisco, CA
      CEO Approval
      Business Outlook


      - Friendly, intelligent, and diligent colleagues - Free food


      - No growth in support. There's very little opportunity to advance into a career outside of the support environment. typically, support is a stepping stone towards other career paths, but there's little to no room for mobility aside from being a support manager or resolution specialist (tackling escalated cases). - Difficult to support other products of Square when they don't have a customer facing team/direct transfer for incoming calls. I.e. Employee Management, Capital, Cash. Supporters are expected to have knowledge of multiple product areas so it does get difficult when there's new features/bugs in the platform/product requests/etc. since there's no clear escalation path in place - The nature of support is 24/7. You are meant to serve the customers and with that in mind, expect to work holidays. When other employees get a week in between Thanksgiving, Christmas, New Year's, you're more than likely working. Though you get to work from home, it's unfortunate having to be locked up in a room taking calls while the rest of your family enjoys the holiday. - Growing pains = culture is difficult to maintain with rapid growth - Little diversity in the certain product areas and it does get cliquey.

      1. 4.0
        Aug 8, 2016
        Software Engineer
        Current Employee, more than 1 year
        San Francisco, CA
        CEO Approval
        Business Outlook


        My coworkers are great. I really enjoy working with my team and we get along very well. Both my manager & his manager were previous engineering leads that worked up to senior positions, which I really like.


        Documentation is not the best and there's a lot of 'tribal knowledge'. Some growing pains due to recent expansions, ie. a lot of tools that worked while we were smaller aren't working so well now (work in progress to build new ones though).

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      I recently did a phone interview and it went well. A week later, I get an in person interview with HR. They let me know I will be hearing back from them shortly. On linked in, the position I applied for opened back up, is this a sign that they decided to not hire me? I’ll be reaching out soon. But just got me disappointed.


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