Blockbuster Reviews | Glassdoor

Blockbuster Reviews

Updated November 19, 2018
925 reviews

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3.6
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Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
225 Ratings

925 Employee Reviews

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Pros
Cons
  • "Rude customers, having to make unrealistic sales goals" (in 39 reviews)

  • "Fast paced, working long hours at times to support the store needs" (in 23 reviews)

More Pros and Cons

  1. "Fun place to work. I enjoyed it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Blockbuster part-time (More than a year)

    Pros

    Liked it. I wish they would come back.

    Cons

    nothing much. I liked the movie rentals

    Advice to Management

    come back


  2. "CSR"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster full-time

    Pros

    get to watch free movies

    Cons

    not that many raises at job

  3. "I loved this job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in San Diego, CA
    Former Employee - Store Manager in San Diego, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster full-time (More than 3 years)

    Pros

    Great people to work with, great customers, great schedule and good pay

    Cons

    district leaders were not always the best

    Advice to Management

    come back


  4. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Friendly customer service for all.

    Cons

    None that I can think of at this time.


  5. "Great Company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster full-time

    Pros

    Team ethic, strong brand and lasting business model.

    Cons

    Growth slower than other firms.


  6. "Great when I was a kid"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Chicago, IL
    Former Employee - Customer Service Representative in Chicago, IL

    I worked at Blockbuster part-time (More than 3 years)

    Pros

    Free rentals, discount on candy.

    Cons

    Dealing with very rude people over something that was completely their fault. The overnight inventories were hard, especially if you were going into it from a long shift.


  7. "Digital killed the video store."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Jersey City, NJ
    Former Employee - Customer Service Representative in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster part-time (More than 3 years)

    Pros

    Free movies and game rentals before release.

    Cons

    Petty management and revolving door policy.

  8. "Great Place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blockbuster part-time

    Pros

    Free movie rentals
    Great atmosphere for a part-time job

    Cons

    The POS system was terrible
    The hours were difficult - having to work on Thanksgiving


  9. "Pretty good college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Gulf Breeze, FL
    Former Employee - Team Lead in Gulf Breeze, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blockbuster part-time (Less than a year)

    Pros

    Flexible hours
    Get to see the new movies before full release

    Cons

    working weekends
    dealing with upset customers

    Advice to Management

    Less pushy sales promotions


  10. "shift leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Livingston, NJ
    Former Employee - Shift Leader in Livingston, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blockbuster full-time (More than 3 years)

    Pros

    They are great people. The hours are flexible.

    Cons

    I wish they would offer commission

    Advice to Management

    Management may consider implementing commission


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