Blockbuster Reviews | Glassdoor

Blockbuster Reviews

Updated February 15, 2017
861 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
205 Ratings

861 Employee Reviews

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Pros
  • Free rentals of movies and games made this about the most desirable part-time job a high school student could ask for (in 215 reviews)

  • free movies discounts on dvdv cos and popcorn n (in 196 reviews)

Cons
  • No clear direction from upper management, other thanight "do better than what you are doing now" (in 55 reviews)

  • Rude customers, having to make unrealistic sales goals (in 37 reviews)

More Pros and Cons

  1. "Fun place to work. I enjoyed it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Blockbuster part-time (More than a year)

    Pros

    Liked it. I wish they would come back.

    Cons

    nothing much. I liked the movie rentals

    Advice to Management

    come back


  2. "Video store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Blockbuster part-time

    Pros

    Lots of movies and games to rent with discount

    Cons

    Having to sales pitch everyone that came in

    Advice to Management

    Get out of video tape business before it is too late


  3. "They Closed Down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster part-time

    Pros

    I don't work there anymore

    Cons

    They were pleasant to work with, but they're closed down now.

    Advice to Management

    Try again?


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Fun"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster full-time

    Pros

    Free movie and game rentals. Great discounts.

    Cons

    They went out of business.


  6. "Nowhere to go"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager

    Pros

    Co workers and customers were amazing. Free movies and games. Took out if state trips for corporate events.

    Cons

    Nowhere to go up. Worked all holidays. No raise but hours required to work as a salaried employee went up and up. No clear direction from upper management, other thanight "do better than what you are doing now"


  7. "Great Managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Blockbuster part-time

    Pros

    You get to see returning customers and rent dvd's and games to them, you get promotional movies and games free to try out to help serve the customers better, and the district and regional managers were great to work with

    Cons

    The chain closed down nationwide. We miss them dearly.


  8. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR2 in Lafayette, LA
    Former Employee - CSR2 in Lafayette, LA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster part-time (More than 3 years)

    Pros

    flexible, part time, fun, easy work

    Cons

    minimum wage pay, no reviews

    Advice to Management

    The company went bankrupt and is no longer in business.


  9. Helpful (1)

    "Assistant Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Loved working with customers, and the regulars especially. It was also a small group of employees so we were like a small family. The hours of business worked well for me as well.

    Cons

    There was really no opportunity for advancement. Employees because there were so few of us would try and take advantage of calling out. There were many times I worked doubles which was fine, but no one else would ever cover any shifts.

    Advice to Management

    Great place to work, but when the new CEO took over the company lost sight of what mattered and that was the customer.


  10. "It's closed in the US."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in North Las Vegas, NV
    Former Employee - Customer Service Representative in North Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blockbuster (More than a year)

    Pros

    Great enviroment to work in.

    Cons

    Sadly, it closed down so you can't work there anymore.


  11. "Csr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blockbuster full-time

    Pros

    Working at blockbuster was great. The manager was friendly and the hours were flexible, great for part-time while in school.

    Cons

    As a csr, the job can get a little boring. Must watch newly released films in order to keep up and answer customer questions, just not enough time!

    Advice to Management

    Management was decent. Manager shouldn't push employees so hard into pitching sales. I felt like I had to meet a subscription quota and that was no fun.



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