Blockbuster Reviews | Glassdoor

Blockbuster Reviews

Updated October 14, 2016
125 reviews

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Blockbuster President Michael Kelly
Michael Kelly
40 Ratings

125 Employee Reviews

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Pros
  • Free rentals of movies and games made this about the most desirable part-time job a high school student could ask for (in 217 reviews)

  • free movies discounts on dvdv cos and popcorn n (in 196 reviews)

Cons
  • Poor management, and unrealistic sales goals (in 38 reviews)

  • No clear direction from upper management, other thanight "do better than what you are doing now" (in 55 reviews)

More Pros and Cons

  1. "Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None. None at all. It was the worst

    Cons

    All things were cons. They're out of business for a reason

    Advice to Management

    You don't exist anymore


  2. "A real stinker"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free VHS rentals, access to the newest Nintendo 64 games

    Cons

    Poor pay, dumb rewards program, abuse from customers who don't understand the New Release rental period.


  3. "Worst job every"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Greensboro, NC
    Former Employee - Cashier in Greensboro, NC
    Doesn't Recommend

    I worked at Blockbuster (Less than a year)

    Pros

    Employees could rent as many movies as we wanted for free. This was honestly the only the only perk of the job.

    Cons

    Being reminded by management that we are disposable.
    Being threatened with termination daily for not selling enough candy and expensive movie packages.
    An outdated, difficult to use computer system.
    Closing at midnight.


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  5. "This job was a waking nightmare."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Oneonta, NY
    Former Employee - Customer Service Representative in Oneonta, NY
    Negative Outlook
    Disapproves of CEO

    I worked at Blockbuster part-time (Less than a year)

    Pros

    Free dvd rentals... and that's about it. I'm just typing more to hit the 20 word minimum here but there really weren't any pros to working here at all.

    Cons

    They made you get a key to use the bathroom, I had to work with a brony alcoholic who drank on the job and a sexual harasser, they hired people literally two weeks before the location was to be closing so that they would have to help with liquidation (but at the same time you were still forced to try to sell an idiotic loyalty program that would clearly not benefit the customer since THE LOCATION WAS CLOSING)... among so many other things.

    Advice to Management

    Well I'd give the management advice but, haha... there is no management because Blockbuster is a memory of a bygone era at this point. Good riddance.


  6. Helpful (1)

    "Thank God they went bankrupt!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in North Babylon, NY
    Former Employee - Shift Leader in North Babylon, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Blockbuster (More than a year)

    Pros

    None - Seriously, this job was a joke.

    Cons

    Everything. Everyone just took it all so seriously. I mean, it was a gosh darn video store. People need to learn to separate their personality from their management skills.

    Advice to Management

    Just breathe and realize you another tool.


  7. Helpful (1)

    "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free rentals,talking with customers about movies Free rentals,talking with customers about movies

    Cons

    The upper management (outside the local store level) made bad decisions that caused the store to fail"


  8. Helpful (1)

    "AVOID AT ALL COSTS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager (In Training, HAHAHAHA) in Flower Mound, TX
    Former Employee - Assistant Store Manager (In Training, HAHAHAHA) in Flower Mound, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blockbuster full-time (More than 3 years)

    Pros

    Awesome job until corporate started micromanaging everything.

    Cons

    Very hostile work environment. Store managers throw lower workers under the bus for everything. District managers have no idea how much the store managers suck. Executives come up with idiotic ways to make a simple job as ridiculously difficult as possible, and based totally from no real-world store level experience.

    Advice to Management

    Go out of business... oh, wait... nevermind.


  9. "Lackluster blockbuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Des Plaines, IL
    Former Employee - Store Manager in Des Plaines, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free DVD rentals, challenging, inter connected

    Cons

    Inconsistent goals no life work balance

    Advice to Management

    Develop consistent goals


  10. "Shift manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster (More than a year)

    Pros

    This place could not have been easier. Brainless work. It was hard to mess up, easy to get promoted.

    Cons

    This place had such brainess work that it was boring. Plus people were total jerks whenver you tried to call to get late fee.


  11. "CSR"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Newtown Square, PA
    Former Employee - Csr1 in Newtown Square, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Watch tv and play video games all day

    Cons

    Miserable employees and horrible wages.

    Advice to Management

    Don't be so aggressive with employees beneath you.



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