Blockbuster Reviews | Glassdoor

Blockbuster Reviews

Updated February 27, 2017
182 reviews

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4.0
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Blockbuster President Michael Kelly
Michael Kelly
37 Ratings

182 Employee Reviews

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Pros
  • Free rentals of movies and games made this about the most desirable part-time job a high school student could ask for (in 217 reviews)

  • free movies discounts on dvdv cos and popcorn n (in 196 reviews)

Cons
  • Poor management, and unrealistic sales goals (in 38 reviews)

  • No clear direction from upper management, other thanight "do better than what you are doing now" (in 55 reviews)

More Pros and Cons

  1. "Counter Guy"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster part-time

    Pros

    Free rentals, fun atmosphere. Not bad

    Cons

    Being pressured to sell membership cards.


  2. "Fun"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster full-time

    Pros

    Free movie and game rentals. Great discounts.

    Cons

    They went out of business.


  3. "It's closed in the US."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in North Las Vegas, NV
    Former Employee - Customer Service Representative in North Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blockbuster (More than a year)

    Pros

    Great enviroment to work in.

    Cons

    Sadly, it closed down so you can't work there anymore.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative; CRC; Lead Customer Service Representative in Detroit, MI
    Former Employee - Customer Service Representative; CRC; Lead Customer Service Representative in Detroit, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blockbuster part-time (More than 10 years)

    Pros

    In the beginning the unlimited movie rentals (which eventually dropped way down) were a super bonus. I worked at several locations and loved the crews that I worked with. Some of my customers were really great. In addition, blockbuster helped pay for some of my college expenses.

    Cons

    Requirements to sell outside products and keep the numbers up was very stressful; 365 days a year open seriously cuts into family time.


  6. "Fun Place to Work if you are a movie buff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blockbuster part-time

    Pros

    great movie options and freebies
    fun environment to work with other like minded people

    Cons

    long hours and low pay
    company now closed


  7. "Good times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Issaquah, WA
    Former Employee - Store Manager in Issaquah, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster (More than 5 years)

    Pros

    Fun experience overall and great customers

    Cons

    At the end there were too much pressure

    Advice to Management

    Take it easy


  8. "Loved it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Wilbraham, MA
    Former Employee - Shift Leader in Wilbraham, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blockbuster part-time (More than 5 years)

    Pros

    Free movies and game rentals weekly. 10% discount which isn't much but i love candy so i got my candy cheap. You meet a lot of different people. I loved loved loved my store manager she was the best still have contact with her till this very day! Best group of people I have ever worked with. Best 6 years of my work life.

    Cons

    They closed! 😢😢😢😢
    The only thing i hated was upselling and having to make the quota every week. But go figure I was the best in the store! I literally would double everyone's sales almost every week. For something i didn't like to do I was great at. For me that's all I didn't like. Inventory night sucked too but we had a blast together!

    Advice to Management

    Blockbuster was awesome! Wish it was still around. I loved going in to movie store and browsing the selections. Unfortunately now i get to stand in the pouring rain to get a movie 😢😢😢


  9. "Worked for a Franchised Memphis Area Store in the 1990s"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Customer Service Representative in Collierville, TN
    Former Employee - Head Customer Service Representative in Collierville, TN
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster part-time (More than 3 years)

    Pros

    Free rentals of movies and games made this about the most desirable part-time job a high school student could ask for. Great people, and I made some friendships there that I still have today.

    Cons

    It was minimum wage pay, and my first raise was a whole dime per hour... So I wasn't exactly making bank there.

    Advice to Management

    Take a time machine and go back to the era I worked there, when people wanted to go to Blockbuster.


  10. "Nice People, Old Technology"

    Star Star Star Star Star
    Former Employee - Customer Service Representative in Fremont, CA
    Former Employee - Customer Service Representative in Fremont, CA

    I worked at Blockbuster (Less than a year)

    Pros

    The employees are really nice, and the managers actually stuck up for their employees if a customer had a bad attitude.

    Cons

    Not many; I wish people wouldn't get so upset when our old computer system accidentally remembered older versions of a person's rental account.

    Advice to Management

    Nothing! :)


  11. "Great"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free videos we had that were 2 weeks before any customers got them. Also, we used to have a great rewards program.

    Cons

    The cleanup process was long. Customers used to leave videos all over the store in different sections and categories.

    Advice to Management

    Management used to give free videos to people who we knew either kept or sold videos that we lent them. The notes section was very helpful.



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