Blockbuster Reviews | Glassdoor

Blockbuster Reviews

Updated January 9, 2017
181 reviews

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181 Employee Reviews

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Pros
  • Free rentals of movies and games made this about the most desirable part-time job a high school student could ask for (in 215 reviews)

  • free movies discounts on dvdv cos and popcorn n (in 196 reviews)

Cons
  • No clear direction from upper management, other thanight "do better than what you are doing now" (in 55 reviews)

  • Rude customers, having to make unrealistic sales goals (in 37 reviews)

More Pros and Cons

  1. "Working for a dying dinosaur"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It was an amazing challenge early on as we had so many customers and we were always busy. As time went on there grew to be many competitors with Hollywood Video, Netflix, Redbox and streaming. Hollywood Video was more of an annoyance. Netlix was new with its mailing concept and Blockbuster eventually capitulated to create a similar method. Redbox had such a small PP that our selection, shopping experience of not impersonating a homeless person while shopping and confection and pure habit brought people in. Blockbuster didn't have the leadership that was visionary to get out in front of these ideas. Loved competing with these companies and meeting customers and providing them exceptional service was rewarding. (not to mention watching free movies)

    Cons

    The inability of Blockbuster to be visionary in its concepts led to its downfall. The planograms made sense to make sure all stores were similar but the rigid stance to stick to these ideas was frustrating. If my store was exceeding expectations because we were not using company guidelines we were not praised but frowned upon.


  2. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Irwin, PA
    Former Employee - Customer Service Representative in Irwin, PA
    Recommends
    Negative Outlook

    I worked at Blockbuster part-time (More than 3 years)

    Pros

    Really Great place to work

    Cons

    They Went out of business

    Advice to Management

    None


  3. "Fun job but frustrating"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Working around movies, great co-workers, great customers.

    Cons

    Corporate was out of touch.

    Advice to Management

    Work better on communication with store level employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great part-time job, flexible work schedules"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lexington-Fayette, KY
    Former Employee - Sales Associate in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Blockbuster part-time (More than a year)

    Pros

    Good coworkers, free movie rentals. Great job for college kids.

    Cons

    Drowning company, pushy sales tactics alienated customers

    Advice to Management

    Since my store closed......I hope the managers can find good positions with other companies.


  6. "It was short but fun."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    10 free rentals a week!

    Cons

    Having to push constantly on candy bundles and online which basically ended up closing all blockbusters


  7. "Fun place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Indianapolis, IN
    Former Employee - Customer Service Representative in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster part-time (Less than a year)

    Pros

    Free rentals, can rent movies before they come out.

    Cons

    boring at times. need better managers

    Advice to Management

    keep up the good work


  8. "Lots of fun if you don't take it too seriously"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Chill environment, nice people, Free rentals.

    Cons

    Delusional company that was always at risk of becoming bankrupt.


  9. "Boring"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Ocean City, NJ
    Former Employee - Cashier in Ocean City, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster part-time (More than a year)

    Pros

    free rentals, watch movies all day, sit around, do homework. blah blah blah blah blah free rentals, watch movies all day, sit around, do homework. blah blah blah blah blah

    Cons

    sit around doing nothing is very boring free rentals, watch movies all day, sit around, do homework.

    Advice to Management

    Don't care


  10. "Was a great company to work for...once upon a time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in New York, NY
    Former Employee - District Manager in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster full-time (More than 8 years)

    Pros

    Great People, lot's of tenure

    Cons

    Stores are closing, no opportunity


  11. "Fulfilling"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Pittsburgh, PA
    Former Employee - Key Holder in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blockbuster full-time (More than a year)

    Pros

    The free weekly movie rentals

    Cons

    Hiring of high school students that really don't want to work in the first place

    Advice to Management

    Show up and really manage employees



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