BloomReach Reviews | Glassdoor

BloomReach Reviews

Updated September 11, 2017
48 reviews

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3.8
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Raj De Datta
31 Ratings

48 Employee Reviews

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Pros
  • And for a startup, there's a great work/life balance (in 6 reviews)

  • Really good/smart people tackling deep Enterprise software challenges (in 6 reviews)

Cons
  • My reason for leaving can be epitomized by what I will remember as I left the company (in 4 reviews)

  • Not as much career development in place but they are fixing that (in 4 reviews)

More Pros and Cons

  1. Helpful (4)

    "Toxic company culture. No hope for future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member of Technical Staff in San Francisco, CA
    Former Employee - Member of Technical Staff in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BloomReach full-time (More than 3 years)

    Pros

    Good perks (free lunch)
    Good work/life balance
    People are friendly

    Cons

    Mediocre product in a competitive market. No innovation. CTO left earlier this year. Engineering management is toxic; managers play favorites and competent people are not rewarded. As a result all early and senior employees have left. Mediocre people building mediocre product lacking innovation.

    Advice to Management

    Engineering management needs replacement


  2. Helpful (3)

    "PEM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great benefits
    Exciting industry
    Multicultural team and multicultural environment
    Location (Mountain View, not too far from the Caltrain station)

    Cons

    No innovation. Product lags way behind competition, and nothing much is done about it, causing uncertainty, and flat growth.
    Lack of leadership and poor management cause very high turnover and talent drain.
    Not very optimistic about the future of the company.

    Advice to Management

    Invest in R&D and in your people.

  3. Helpful (4)

    "chaotic/ favoritism culture, no room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member of Technical Staff in Mountain View, CA
    Former Employee - Member of Technical Staff in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BloomReach full-time (More than 3 years)

    Pros

    people not holding any title are nice
    free food
    tgit
    flexible timings

    Cons

    cto left the company results change in culture, no innovation going away from its cultural values
    not engineering centric. culture of favoritism
    all engineering leaders and senior engineers left the company. few inexperienced engineers driving the engineering. they are more focused on their promotions and try to make upper level happy.
    transferring work to offshore office/india for cheap labor
    new head of engineering/CTO doesn’t gel well with people
    not worried about people leaving, no effort to stop people

    Advice to Management

    people are strength of any company, invest in them
    doesn’t make favoritism obvious, many engineers left company


  4. "Making promises and reneging is no way to foster allegiance, innovation or a good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at BloomReach full-time

    Pros

    It started out as a really remarkable company with a fantastic philosophy and culture of support and innovation and openness. Apparently some of that still hangs on in the perks, but seemingly not in the fundamentals of the company. It felt like a family to begin with and the promises of everyone being part of the outcomes and energy were a heady outlook to bring to work every day.

    Cons

    No faith in leadership. Losing the CTO in January 2016 was a gut punch to the company. It was felt strongly by engineers and senior management didn't seem to understand the impact their reactions would have on employees. It marked the beginning of a slow crumble.

    My time with the company ended in a single morning with it as just a sad shell of what it had claimed to be with broken leadership and ultimate lies about commitment to employees. Closed door decisions on shredding 20% of the company's livelihoods - people who trusted the company to be true to its word - those are bad decisions. Ultimately, a much healthier group of people emerged from the purge of August 2016, but not without a great deal of pain and unnecessary tears. Bad business, imo, and certainly not what employees were led to believe would be acceptable at BR.

    Advice to Management

    Read that January 2016 Forbes article again. That "... CEO Followed 5 Steps To Keep Employees From Getting Screwed As It Raised $56 Million" article? That BLUEPRINT to how management ended up gutting the company? Go read it again. And realize that your actions impact lives and set the tenor for the rest of the time the company will be around.

    People still try to do their jobs, but the anxiety won't go away. "Buying another company" (it felt like that company bought BR) after thrashing the workforce was a kick in the face. Is it going to happen again? Seems shedding employees has become the norm.

    Talking to employees and working TOGETHER to get to an answer is what the company insinuated for years but simply was not the case. Follow your words. Think about being on the other side of those decisions. There have been some super smart people at BR and if consulted, they might have come to a really great and healthy decision on how to address any financial issues. Just my opinion, of course, but it seems solid.

    A good team is a company's lifeblood and the good people on that team are people first. They work Just as hard as management to make the company succeed.

    I think it's far too late, but if there's hope and promises are now in line with actions, you will: Be honest. Be open. Be supportive. Innovate. Listen. And, Be Honest.


  5. Helpful (6)

    "Start of struggle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mountain View, CA
    Former Employee - Anonymous Employee in Mountain View, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at BloomReach full-time (More than 3 years)

    Pros

    Great talent. Very smart and easy to work with people. Good work life balance. Amazing perks.

    Cons

    Not a lot of innovation after the CTO left the company. Company is struggling to get to profitability. There have been a lot of budget cuts eventually leading to lay off of 20% of the workforce. Not a lot of importance is given to career development of employees.


  6. Helpful (5)

    "Struggling mid size company; Abysmal Engineering Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BloomReach full-time (More than a year)

    Pros

    Friendly colleagues in the workplace. Good culture.
    Work life balance is good
    Free food everyday
    Workout classes are a good plus

    Cons

    CTO left earlier this year to start his own company.

    Abysmal engineering management. No career development opportunities for engineers and managers do not care. Engineers who get stuff done are not being rewarded.

    Top staff and principal engineers have left the company, causing mediocre talent with little experience running critical systems. Junior engineers with very strong opinions build mediocre systems.

    Layoffs causing even more confusion within employees and the morale is extremely low.

    No more learning opportunities. Best days of the company are behind it.

    Advice to Management

    Engineering management needs a revamp.


  7. Helpful (4)

    "Just another outsourcing shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering, Member of Technical Staff in Bengaluru (India)
    Former Employee - Engineering, Member of Technical Staff in Bengaluru (India)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BloomReach full-time

    Pros

    Lots of free time, great work-life balance, no pressure of deadlines. Excellent compensation and perks. Flat org hierarchy. Decent product which is growing at a steady pace. Managers are useless so in one sense it's a positive. Very talented people drawn mostly from Google, Amazon and Microsoft.

    Cons

    The Bangalore office is just another outsourcing center for the US entity. There are very few systems and stacks that are owned out of Bangalore and very little innovation happens here. Last I knew, the company was moving towards consolidating all the software stacks in the US and letting teams located in Bangalore use them as a remote service - just like you would use the facebook or twitter api to build simple applications. The innovation and the hard problems have already been moved out of Bangalore.

    There is no scope of people to grow in this office and they are rarely challenged. Read the Bangalore location-specific reviews on Glassdoor. They would tell you a reality that is starkly different from the rest of the company.

    Oh, and they may have you believe it's a startup, but the company is a mid-sized one, clocking > 300 employees. Don't fall for the lie. They are also not a product company, more like a solutions provider. So if you're a passionate product guy, stay away.

  8. Helpful (12)

    "No work, no growth, lots of events"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member of Technical Staff in Bengaluru (India)
    Current Employee - Member of Technical Staff in Bengaluru (India)
    Doesn't Recommend
    Positive Outlook

    I have been working at BloomReach full-time (More than a year)

    Pros

    (1) Lots of events in the office. Free food, free alcohol (at least once 2 months or so)
    (2) Company ready to sponsor visa to the US.
    (3) Above average salary with consistent bonuses at the end of every six months
    (4) Easy going without deadlines. No pressure at all because very few people work on stuff that has impact.
    (5) Founding team is visionary and influential.

    Cons

    (1) No growth
    (2) No responsibilities or ownership
    (3) People just keep working without any sense of achievement derived from their work.
    (4) Poor culture: very formal, everyone works for themselves, very unfriendly


  9. Helpful (6)

    "India office just a slave to US establishment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member of Technical Staff in Bengaluru (India)
    Former Employee - Member of Technical Staff in Bengaluru (India)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at BloomReach full-time (More than a year)

    Pros

    free lunch
    free yoga sessions
    team outings
    good office space
    culture awards and TGIFs

    Cons

    spineless director who doesn't care about anything other than receiving orders from US
    decreasing quality of engineers in india office overtime and culture becoming non-transparent
    layoffs, lesser bonuses and cost-cutting adding to the misery
    senior level departures and previous CTO of India fired from job, he built a good team though

    don't join if you are only joining for salary,

    Advice to Management

    most of the recent developments in company were deliberate with core projects and people now in U.S. Current director needs to go if India office has to survive and have an identity of its own


  10. Helpful (6)

    "Lack of structure/processes; lots of finger-pointing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Free lunch 3 days/week; open PTO policy; good benefits

    Cons

    serious growing pains; lack of structure; culture of finger-pointing; some openly rude and hostile people; lack of professionalism (use of profanities in the office, lack of accountability).


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