Bloomingdale's Reviews | Glassdoor

Bloomingdale's Reviews

Updated October 16, 2017
1,556 reviews

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3.0
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Bloomingdale's CEO Tony Spring
Tony Spring
426 Ratings

1,556 Employee Reviews

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  1. Helpful (10)

    ""Do as I say, not as I do" at Bloomies"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Bridgewater, NJ
    Former Employee - Human Resources Manager in Bridgewater, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you are looking for a great discount on hot fashion, you can't beat it.

    Cons

    Senior management makes business decisions on incomplete information and does not seek to understand all facets of problems and opportunities. The entire organization functions on "who likes you" (at least in the stores organization). I appreciate high standards but there is a difference between implementing a high standards and simply making goals unachievable. There is absolutely no consideration given for the "real world" or market in which the store operates.

    Advice to Management

    Take a more "hands-on" approach to what's happening inside the stores. Don't solely rely on anonymous Gallup polling to assess the effectiveness of managers. If an entire store management team turns several times within five years, there is obviously a problem that is not being addressed.


  2. Helpful (5)

    "Truely a horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Employee discount on good quality stuff.
    Pay is ok, not too great but better than some other stores.
    Training is interesting and useful.
    Clean place to work. Clean co-workers.

    Cons

    Management is only interested in people who bring in the numbers for them. The rest are treated as disposable papercups. They would protect and ignore all faults for the number cruncher no matter how horrible a person that is to coworkers and customers. You can kill yourself being nice to customers but if you didnt make the ridiculously high goal, you have a problem. Raises are seldom and you cannot tranfer between departments. So you are pretty much stuck with selling only one kind of merchandise for a long time. Sales and events have confusing discounts and criteria. Company is very relaxed in taking back everything so many people who have been Bloomies customers for a long time have become habitual returners. Sales associates are so pressured for performing that they fight each other for making sales, especially on slow days like Mondays and Tuesdays.

    Advice to Management

    Stop saying that people are your best assets. They are not! Cuz they arent treated like they are. There are soooooo many issues other than selling selling selling in a work environment. People need attention, care, training and encouragement. Selling managers should be available for help all the time. Workers shouldnt be given the impression that they are disposable in any way. They shouldnt be abused and should be supported if abused by other coworkers.

  3. Helpful (3)

    "Worst decision I ever made! They are going to retail hell !"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Costa Mesa, CA
    Former Employee - Sales Associate in Costa Mesa, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good merchandise.. You can make good money but you have to sell your soul! ! You have no duties so you can sell sell sell..No structure equals chaos. But you can go to nordstrom and have better support and make the same if not more because of the company!

    Cons

    Never a manager around when you need them! Floor managers have days off on first days of sales! They expect you to make management decisions but your not exempt from getting in trouble like management.. In 5 years of working at nordstrom I saw about 6 employees quit or get fired on my floor, in 2 1/2 years at bloomies I saw at least 45 to 50 quit or get fired just on one floor. You can judge an employer by it's turn over rate ..

    Advice to Management

    You have your system backwards! You need to invert the pyramid because you put management and corporate higher in priority than customers and employees.. The only reason you guys are in business is the customer , and the customer does not see management and corporate they see the sales assosciate!


  4. Helpful (2)

    "Act like an idiot"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Flexible Schedule
    Seasonal
    Easy to get a job there if you play the game

    Cons

    Management expects to be treated like Gods and are really insecure.

    Unfair pay structure - I was expected to be there up to an hour before actually getting paid!

    I had to act as if I were much less intelligent than I am in order to get a job there. Fortunately, I am an actor, so I just played a dumb character.

    Advice to Management

    Most of your employees are a lot more capable than you think.


  5. Helpful (3)

    "Do Not Apply"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The pay is decent for a retail job. They do offer full time positions, which I have come to learn in most retail jobs are only gained by promotion.

    Cons

    The stress is not worth the money they pay. They expect career work with job pay. You shouldn't expect a promotion if you are not a young white girl, nor should you expect to make as much. Their turnover rate is extremely high. Reviews are given every 3 months, 4 times a year. Within these times everyone fears for their job, again unless you are an exception. They require you to affiliate %20 of all of your sales to your online book. Results come out every week with where your at and if you should fall below, you will have to explain why and write an agreement to do better. During sales and events you have to call these customers and get them in to shop with you again so you can build your +2 visits. After that it's +4 and +6. You must open 8 accounts every month or risk a writeup.

    Advice to Management

    Stop raising the bar once you see people are finally starting to achieve their goals. Affiliating customers when you do not work in a commission department is pointless to hourly workers. Give minorities a chance to be more than housekeeping or sales.


  6. Helpful (2)

    "WORST job I ever had"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    For the discount pure and simple.

    Cons

    Security always watching you--the employee
    Customers get away with everything (returning last years clothes with new CRLs, stealing blatently in front of you, rude and disrespectful)
    Sales associates treated like dirt --all they want are more credit cards and more production from you.
    Commission- the claws come out

    Advice to Management

    Pick a better group of people to manage your store


  7. Helpful (1)

    "awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Willow Grove, PA
    Current Employee - Sales Associate in Willow Grove, PA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    discount on merchandise was pretty good

    Cons

    employees are not appreciated, part time employees are asked too much, store manager is unaware of her employees names

    Advice to Management

    talk to your sales associates more, be more involved on the floor

  8. Helpful (2)

    "Horrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Palo Alto, CA
    Former Employee - Sales Associate in Palo Alto, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Some good sales, met a few nice people.

    Cons

    This is one of the worst Bloomingdale's around, its never busy and the sales associates have unrealistic sales goals to meet and are fired if they don't meet them. People were returning things all the time because they had an open policy, and then management would get mad at how bad the daily sales were due to all the returns. Very catty and competitive women especially the older ones who are insecure that the younger people coming in will take their jobs. People are always quitting at this place because management sucks and they don't care about anything except for you to make the sale goals. Spare yourself the drama and look somewhere else.

    Advice to Management

    Constructive criticism is key, also if you respect others and treat them well you will get that back!


  9. Helpful (1)

    "I'd be quick to talk someone out of working here."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Chicago, IL
    Current Employee - Sales Specialist in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Decent pay
    good vacation time
    generous discount that can also be used at Macy's
    clothing allowance or bonus money depending on the dept you work in

    Cons

    impossible sales goals to reach
    management can be very condecending and patronizing to staff
    constantly having to be on the phone calling clients

    Advice to Management

    LISTEN to what your staff is telling you. Store moral is very low. The quarterly review process needs a complete overhaul.


  10. Helpful (3)

    "It has been a horrible experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The discount is one of the reasons to work here. Try as I might, I eally can't think of any other reason for working here.

    Cons

    Employees are treated very, very poorly. You are only as good as the number of credit cards that you open. You are only as good as the dollars in sales that you ring up. Nothing seems to matter except the bottom line. Human Resources doesn't help and the managers have perfected ignoring complaints.
    They should all become politicians because they have mastered twisting words and not taking responsibility for the horrible work environment.

    In order to apply for another position within Bloomingdale's, you have to have your manager sign off on your request. If your manager doesn't want you, for whatever reason, to get the postion, he or she doesn't have to give you permission to apply. You can be stuck in the same spot for years if left up to them. It is really crazy.

    Lte's not talk about how you are evaluated at Bloomingdale's. The system is set so that you are graded unfairly and cannot get a raise. My last raise was 30 cents!!! You can work yourself to death and still the "executives" are never satisfied. The managers are petty (not all of them) and treat you like this is your first job. Retail is tedious and a thankless job. As soon as the economy gets better, expect to see sales associates running for the door!!

    Advice to Management

    No matter how high up one may be on the Bloomingdale's food chain, you cannot mistreat the front line. Without the front line, your position at Bloomingdale's is inconsequential. Your employees are people too and should be treated better by store "executives" and the home office.


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