Blue Coat Systems Reviews | Glassdoor

Blue Coat Systems Reviews

27 reviews

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Blue Coat Systems CEO Greg Clark
Greg Clark
7 Ratings

27 Employee Reviews

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Pros
  • Great corporate culture and values; good work-life balance (in 24 reviews)

  • Great products and great people (in 14 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "They treat you miserably"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Staff Software Development Engineer in Sunnyvale, CA
    Former Employee - Senior Staff Software Development Engineer in Sunnyvale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Coat Systems full-time (More than a year)

    Pros

    good salary, flexible vacation time, provide dinners

    Cons

    Incompetent management, unfriendly environment, dont know how to use modern technologies

    Advice to Management

    Consider hiring experts in the field


  2. Helpful (2)

    "Security Company that consistently struggles? Why choose this one when there are so many superior alternatives?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    R&D has a good work/life balance
    Interesting technical challenges in a growing industry that is booming.
    Location is central
    There are a lot of projects and initiatives for employees to gain visibility, exposure or hands on experience to help expand your skills.

    Cons

    Innovation is non-existent. It appears they are just trying to "package" an old product.
    Poor communication from the top down and throughout all organizations as a whole. Thus, the environment can be best described as being in a constant state of "Fire Fighting".
    Employees are not valued, rewarded or treated with respect. New management lacks integrity.
    The company struggles to attract and retain top talent. Managers should have solid experience prior to joining the company as there is no assistance from HR.
    Highly political.
    It's own by private equity - and meets all stereotypes of a company in this situation.

    Advice to Management

    Employees are your greatest asset, focus on them! Allow for innovation. Do a better job of hiring top talent - invest in that process as top talent will inspire and motivate your employees to perform. Hire a "people" consultant that can help you focus on people, how to value them, how to reward them.


  3. Helpful (9)

    "Avoid this place like a Plague."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Sunnyvale, CA
    Current Employee - Senior Manager in Sunnyvale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Coat Systems full-time (More than 5 years)

    Pros

    Great skilled employees. above average pay in most areas since there are no stocks.

    Cons

    Absolutely evil and incompetent VPs and SVPs. The majority of senior management team are brought in from E2Open or Mincom or Mercury. Many of them are promoted to VP with no prior experience in managing people or organization. Since they have no technical knowledge, they operate on lies and fears. Their focus is to sell the company and pocket the proceeds as they have done in the past companies. They don't care about employees and have created absolutely horrible environment to work. They are nervous about entries in the Glassdoor so they have a team who monitors the entries and submit bogus positive comments to up their ratings. don't fall for it.

    Advice to Management

    You guys are representing the worst of the worst in management. You are greedy and dishonest and don't deserve to be called "management".


  4. Helpful (3)

    "when it comes to values, actions speak louder than words"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Sunnyvale, CA
    Current Employee - Senior Engineer in Sunnyvale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Blue Coat Systems full-time (More than 8 years)

    Pros

    new addition to the break room, infused water

    Cons

    trust & respect are anything but part of Blue Coat values. I am aware of at least three instances where they did not even honor the terms of the job offer. No matter how strong the case against the manager is, HR always sides with the manager.

    Advice to Management

    try to cut on office politics


  5. Helpful (3)

    "stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Coat Systems full-time (Less than a year)

    Pros

    You'll get a paycheck.
    Many people, below the executive level, are very friendly.

    Cons

    Management is all over the place in mindset and they appear to take things personally.
    It's a business, not a place for your friends and cronies.
    Benefits are mediocre.
    Some corporate administration functions are amaturish.

    Advice to Management

    Don't fire engineers or other employees because you made poor business decisions.


  6. Helpful (6)

    "eaten alive by internal politics, poor focus and execution"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Staff Engineer in Sunnyvale, CA
    Former Employee - Senior Staff Engineer in Sunnyvale, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Blue Coat Systems full-time (More than 3 years)

    Pros

    BlueCoat had a great market foothold with their one-box solution, and it's possible they'll retain enough of that edge while they retool their product line.

    Cons

    BlueCoat squandered their market position by continually shuffling their engineering presence across geographies due to an inability to acknowledge and resolve internal political disputes that eventually strangled their technology advantage. Going private and attempting to rebuild their product from scratch didn't resolve or minimize this crippling issue.

    Advice to Management

    Either shut down the Sunnyvale engineering presence, or the Waterloo engineering presence. There is too much bad blood between those geographies to ever get the productivity necessary to justify having them both. Middle management has never been upwardly honest about the realities of how bad the situation actually is.


  7. Helpful (2)

    "bluecoat used to be a good company, but it's business start to go down since year 2011"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Chicago, IL
    Former Employee - Systems Engineer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blue Coat Systems full-time (More than 3 years)

    Pros

    Good to start vendor career there, as it has big install base to give you enough exposure and create your own customer relationship at vendor level

    Cons

    Company has no much innovations, several laid off, company is cutting budget, and being privatized by VC. Rumours in the industry is it will be several more rounds of laid off and sold out to some big giants ultimately

    Advice to Management

    if you have better choice, don't choose blue coat


  8. Helpful (1)

    "Management by fear"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Communications in Sunnyvale, CA
    Current Employee - Marketing Communications in Sunnyvale, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Fair pay, free snacks, some smart people who try hard

    Cons

    Leaders manage by fear, are disrespectful and if you voice an opposing opinion you will be fired. If you keep your head down, stroke the ego of the CMO then you may be able to keep your job. There is little to no communication in marketing from the leader and no clear vision of where the marketing organization is going. I joined Blue Coat to make a difference and sadly the only difference I can make is to leave. Blue Coat was once a good company but based on the recent marketing leadership hire it is clear the executives do not understand the value marketing could provide. Stay away!

    Advice to Management

    Realize and admit the mistake you made by hiring the new CMO and get rid of him before he causes any more damage. Clearly a guy who cares more about his (awful) hair than the company can only cause damage!


  9. Helpful (1)

    "Stay away"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Dallas, TX
    Former Employee - Account Manager in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good products with a good reputation though very little new products in the pipeline. Good channel program though the lack of new products is hurting. Good benefits.

    Cons

    Very poor leadership starting at the top. In my 12 months I saw 10+ managers from the Western Region leave, some were let go though most left......I had 3 mgrs during my 12 month stay. And the Sr. Management team is still there (they now have a new CEO) so the common denominator is Sr. Mgt. Until they change I would stay away.

    Advice to Management

    To the new CEO, you really need to ask, why is everyone leaving? Why do you have such high turnover in both field reps and field managers? Why is the moral so low? Answer, Sr. Mgt. which has not changed in the past 2 yrs. They have their head in the sand!


  10. "Grateful to be far, far away from BCSI!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The pay was competitive and I was able to take disproportionate advantage of opportunities for outside professional development (your mileage will vary). The Community Art Showcase and K9 Web Protection initiatives are unusually notable and creative approaches to CSR.

    Cons

    It's a cutthroat environment filled with high IQ, low empathy individuals. Sadly, this lack of empathy manifests itself in a toxic work culture and obtuse business practices that make BCSI a very difficult company to do business with. Not surprisingly, much of this behavior isn't unexpected in such a technology-driven company suffering from a lack of leadership and absolutely no corporate awareness.

    I suspect the reason why most folks don't last 12 months is due to the completely unreasonable expectations compounded by a lack of adequate tools, training, resources, infrastructure, or support from management. Note that I lasted well beyond my 12 month anniversary (it was truly hell) and I received a personal appeal from my SVP to stick around when I announced my voluntary departure.

    Finally, beware if you're involved in any cross-functional efforts. Your counterparts won't hesitate to throw you under the bus as soon as they sense any weakness, especially in there's an opportunity for political gain.

    Advice to Management

    1. Think deeply about why you lose so many new hires in the first 12 months (hint: it's as much as about culture, unrealistic expectations, and infrastructure as its about hiring and on-boarding processes). Also, notwithstanding the recent layoffs, think deeply about why so many trusted employees with 5-10 years of tenure with BCSI have suddenly departed for greener pastures.

    2. Vision, leadership, communication, and ownership begin at the top. You will not inspire employees to deliver their best when the CEO is spending 60 hours a week running his professional soccer team and senior leadership is bickering and politicking in the vacuum.

    3. Avoid the capricous changes of direction. At best, it smacks of tactical, reactive behavior. At worst, it throws the organization into chaos and alienates your top talent.


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