Blue Coat Systems Reviews | Glassdoor

Blue Coat Systems Reviews

Updated May 15, 2017
232 reviews

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3.5
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Blue Coat Systems CEO Greg Clark
Greg Clark
98 Ratings

232 Employee Reviews

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Pros
  • Great corporate culture and values; good work-life balance (in 24 reviews)

  • Great products and great people (in 14 reviews)

Cons
More Pros and Cons

  1. "It is a rewarding and growth experience."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great leadership potential with senior management. Also, the review process is great and allows for employees to participate and actually agree with the reviews given by the manager.

    Cons

    Company needs a mentoring program to develop more talent within the company structure. This will help with the retention issues.

    Advice to Management

    Be more open to change.


  2. "Paid well but very political"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Enterprise Account Manager in Austin, TX
    Former Employee - Senior Enterprise Account Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Coat Systems (More than a year)

    Pros

    their technology is lights out best of breed and scales for true Enterprise performance

    Cons

    Good ol boys club - if you're not part of the old McAfee click, you most likely won't get promoted. In fact, there's a good chance you get blown out if they have a friend of theirs that wants a job in your territory.

    Advice to Management

    treat people with respect and judge them based on performance, not if they're in your political circle or not...


  3. "IT analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA
    No opinion of CEO

    I have been working at Blue Coat Systems full-time (Less than a year)

    Pros

    Good comp and growth opportunities

    Cons

    No work life balance and


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  5. Helpful (1)

    "Good place to work in"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I liked working here, free food/beverages.. good starting salary and friendly people all around. I liked the culture and work

    Cons

    Nothing I like to change


  6. "Good stuff to learn the first 6 months, then you can go."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Blue Coat Systems part-time

    Pros

    You can learn new things about network security, probably more than working in any other company. Ideal company to work not more than 1 year.

    Cons

    Payment for some employees like me is $10 thousand a year. While working with very important customers that earn more than 10 times our salary, we do their work. This company expect from us much more than what is possible to do. Everything for gaining customer trust, expecting the best quality support and technical acknowledgment at the lowest price. The real thing is that this devices are very low quality, PLENTY of bugs, developers are do a very bad work. If I had a big company I would never trust in this technology, it would be much better to start doing the same products by my own.

    Advice to Management

    Never expect good quality at the lowest price. If you don't have enough people for the amount of clients, then hire more. Improve the trust in YOUR TEAM and not only in the customers. If you want better benefits, improve the quality: treat your people as good quality professionals, and pay for that.


  7. Helpful (1)

    "Poor product development but fairly good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Competitive Package
    Flexible environment
    Dynamic EMEA team

    Cons

    Lack of product development
    Poor vision
    Lack of focus
    Culture quality dropped following all aquisitions

    Advice to Management

    Stay focus on some market segments


  8. "Review : QA Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer (QA Engineer) in Sunnyvale, CA
    Former Employee - Software Engineer (QA Engineer) in Sunnyvale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pressure free environment, can get to learn a lot of new technologies and will be given a chance to prove yourself.

    Cons

    politics in the upper layer of management leading to many lay-offs during the bluecoat-symantec merger.

    Advice to Management

    keep trust in your current employees instead replacing everyone and hunting for better ones always.


  9. Helpful (8)

    "Keep Your Expectations in Check and It's a Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer
    Current Employee - Senior Engineer
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Blue Coat Systems full-time (More than 5 years)

    Pros

    This place will make a better engineer out of you, in terms of growth of technical knowledge. Most of the people are bright, friendly and willing to help out. Office politics are negligible to non-existent. We get a lot done, but there is little pressure and consequently not much personal time invested to meet deadlines. So, good work/life balance. The environment is casual in terms of dress and schedule, frequent meals are provided, along with a stipend for an in-house Avanti market where you can get snacks. Activities are held throughout the year, such as movies, bowling, community projects, bbq, water park, etc.

    Cons

    Length of time in the profession is not valued as much as length of time at Blue Coat. Consequently, people joining Blue Coat at a mid to senior level may be surprised to find they have little input on anything and their experience is not appreciated.

    Any decisions made by top management ensures they come out on top, but commitments to "the team" may be altered if they interfere with a direction the execs want to go. There is very poor communication from management to the underlings regarding things that directly affect their day to day lives on the job, such as changing what you're authorized to do and how you are permitted to do it. Engineers are expected to work inside a SDE (secure development environment), behind multiple proxies where there is no Internet access or cut-paste between virtual machines. This means that a task that formerly took 30 seconds might take 10 minutes now. This has caused a laissez-faire attitude among virtually every engineer that productivity doesn't matter.

    It has become clear that engineers fall somewhere after execs and sales staff in terms of appreciation. This has kind of disenchanted engineers from sacrificing personal time to get in a needed feature to make a sale, since only the salesperson will walk away with a six or seven figure commission, as well as a chance at a raffled off Porsche at the sales conference. Engineers can expect a raffled off iPad at best.

    Advice to Management

    Look up the word "team". It applies during both the work and reward phase, and the reward disparity between execs and engineers shouldn't be on a 300 to 1 scale. We all contributed to making Blue Coat profitable enough to be desirable to venture capitalists and now Symantec. Too bad the C-suite doesn't see it that way and think it's all because of their genius and effort.

    Expectation check ... ok, all is good.


  10. "Great company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Engineer II in Draper, UT
    Current Employee - Customer Support Engineer II in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Coat Systems full-time (More than 3 years)

    Pros

    Great co-workers. Great technology. Opportunity for growth. Great executive team.

    Cons

    Steep learning curve. Trial by fire for the first couple of months, but nothing impossible.

    Advice to Management

    Praise more often publicly.


  11. Helpful (1)

    "Strategic Acct Mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Acct Manager
    Current Employee - Strategic Acct Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Coat Systems full-time (More than 8 years)

    Pros

    Fair quotas and aggressive/simple comp plan with great accelerators. Solid solution set and solid strategy/go to market. Exec Mgmnt is exceptional with many years of security industry experience (mainly McAfee). Execs are more than willing to fly out and meet clients. Very good work culture. Blue Coat senior leadership/CEO are taking the reins at Symantec who recently acquired Blue Coat.

    Cons

    Challenge will be for the Blue Coat Execs to turn Symantec into a Sales & Engineering driven company and not a finance driven company that has quarterly RIF's to simply make a financial metric. I just can't imagine the new Symc CEO and the legacy Symc CFO having beers together.


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