Blue Coat Systems Reviews | Glassdoor

Blue Coat Systems Reviews

Updated September 13, 2017
233 reviews

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233 Employee Reviews

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Pros
  • Great corporate culture and values; good work-life balance (in 24 reviews)

  • Great products and great people (in 14 reviews)

Cons
  • They need to give priority to work life balance (in 5 reviews)

  • Senior management is taking the most of the pie with their inner circle and own people (in 8 reviews)

More Pros and Cons

  1. Helpful (3)

    "Questions are in the air"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Coat Systems (More than a year)

    Pros

    Nice balance between work and personal time. Trying to go IPO is positive but not sure how good it is for the employees.

    Cons

    Not sure what is going on with the new Mangt. team. It is the McAfee takeover. Cutting your accounts and increasing your quota unless you are a named account manager.

    Advice to Management

    If you are going to offer stocks then make them real and don't hide a non-compete clause in there.


  2. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst
    Current Employee - IT Analyst
    Recommends

    I have been working at Blue Coat Systems full-time

    Pros

    Good people, relaxed environment,great work life balance

    Cons

    Not a lot of opportunities for growth

  3. "Good and flexible job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Analyst
    Current Employee - Web Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Coat Systems (More than 3 years)

    Pros

    Can work from home. They're very flexible. Can work overtime.

    Cons

    Doesn't pay much. Very small annual pay increases.


  4. Helpful (1)

    "Still Loving It!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Sunnyvale, CA
    Current Employee - Executive Assistant in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Coat Systems full-time (More than 8 years)

    Pros

    I posted the below in 2012 AND I still feel the same and Love it here! Blue Coat is one of the best companies I have worked for! Good times ahead!!!

    “I enjoy coming to work! ”
    Current Employee - Executive Assistant in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO
    I have been working at Blue Coat Systems full-time (More than 5 years)
    Pros
    I love it here not only because I love what I do, but I enjoy the people I work with. Blue Coat has great employees, a laid back environment, flexibility in schedules, an understanding of family, an excellent product and an Executive team that is not the usual OMG the CEO is coming in lets be on our best behavior and roll out the red carpet.
    Cons
    Nothing comes to mind at this time.
    Helpful

    Cons

    I can't think of any before and now. I believe if you are not happy you should change it, accept it, ot move on.

    Advice to Management

    Keep doing what you are doing... we are headed for great things and great times thanks to you!


  5. Helpful (2)

    "Security Company that consistently struggles? Why choose this one when there are so many superior alternatives?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Former Employee - Anonymous Employee in Sunnyvale, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    R&D has a good work/life balance
    Interesting technical challenges in a growing industry that is booming.
    Location is central
    There are a lot of projects and initiatives for employees to gain visibility, exposure or hands on experience to help expand your skills.

    Cons

    Innovation is non-existent. It appears they are just trying to "package" an old product.
    Poor communication from the top down and throughout all organizations as a whole. Thus, the environment can be best described as being in a constant state of "Fire Fighting".
    Employees are not valued, rewarded or treated with respect. New management lacks integrity.
    The company struggles to attract and retain top talent. Managers should have solid experience prior to joining the company as there is no assistance from HR.
    Highly political.
    It's own by private equity - and meets all stereotypes of a company in this situation.

    Advice to Management

    Employees are your greatest asset, focus on them! Allow for innovation. Do a better job of hiring top talent - invest in that process as top talent will inspire and motivate your employees to perform. Hire a "people" consultant that can help you focus on people, how to value them, how to reward them.


  6. "Nice company / Great Moment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer
    Current Employee - Senior Systems Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Coat Systems (More than 5 years)

    Pros

    Company is living the best moment of all times.... Good technology, nice management and clear goal.

    Cons

    Really can't see any cons right now.


  7. "Sr. Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Sunnyvale, CA
    Current Employee - Program Manager in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Coat Systems full-time (More than 3 years)

    Pros

    Excellent company, opportunities for upward movement, supportive environment, sufficient rewards for hard work

    Cons

    Rapidly growing difficult to keep up

    Advice to Management

    Hire Key technical resources where possible

  8. Helpful (5)

    "Many good things, many bad things"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Draper, UT
    Former Employee - Software Engineer in Draper, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Coat Systems full-time (More than 3 years)

    Pros

    Good benefits, bonus program, work/life balance, people, and perks.
    Lots of opportunities to learn, especially if you're interested in all the different things Blue Coat does (and there are many).
    Lots of activities, free lunches, etc.

    Cons

    Everyone is doing multiple jobs. Upper management are so focused on keeping costs down that they refuse to staff most departments at reasonable levels.
    Everyone who writes code has to work in an extremely restrictive coding environment (remote in to a restricted VM even when onsite.
    Top-down, authoritarian culture.
    Few career path options. Very little mobility.

    Advice to Management

    Look beyond the IPO and hire more people so you don't burn everyone out.
    Encourage bottom-up innovation.
    Try to promote from within.


  9. Helpful (7)

    "Fantastic company that is in the midst of making a BIG move within the security space."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Coat Systems full-time (More than 3 years)

    Pros

    There are literally thousands of security companies in the market today but Blue Coat has been able to lift themselves above the fray with technologies that are relevant and impactful in the marketplace. With several recent acquisitions also by with traditional core Blue Coat products the company is able to offer a level of security to its customers that is unique within the current security environment.

    Blue Coat still maintains top Gartner recommendations and products are developed, built and tested with large engineering teams in the United States.

    The recent Bain acquisition has created additional excitement within the company and expectations are generally high.

    Management does an excellent job making efforts to create an enjoyable working environment. Employees in both the Sunnyvale and Utah offices enjoy good relationships and the overall environment is upbeat and positive.

    Cons

    No equity sharing plan for the rank and file currently. Difficult to get behind the vision of a new IPO without a compensation plan that provides employees with an equity stake in the company.

    The company can sometimes act larger than it actually is creating excessive red tape and gridlock that prevents the kind of rapid response that start ups enjoy.

    Annual salary increases based on performance are lackluster at best and almost non existent right now. Even with high performance reviews the company is offering very small compensation from increases.

    Advice to Management

    Roll out an aggressive equity sharing plan that will provide the correct incentive to motivate the entire company to achieve big things.

    Get more competitive with salaries in order to maintain and attract top talent.

    Communicate vision, provide regular company performance updates and continue to invest in your people. Resist the urge to be short sighted and help us create something special here.


  10. Helpful (3)

    "Marketing Director"

    StarStarStarStarStar
    Former Employee - Director in Sunnyvale, CA
    Former Employee - Director in Sunnyvale, CA

    I worked at Blue Coat Systems full-time (More than 3 years)

    Pros

    Generous work-at-home policy. Nice, nice people. Patience abounds when you are ramping up in your position, as network security and optimization are highly technical subjects -- each with their own vernacular. Huge upside potential for this brand, as it is emerging as the only leader in the space that can deliver all stages of an Advanced Threat Defense within the context of a more traditional Secure Web Gateway solution.

    Cons

    Staggering volume of work, as a result of minimal staffing in each department. Most folks are doing the job of 3-to-4 people, at least. Huge expectations as to number of hours worked. 24/7 on-call status is not uncommon for many in the mid-to-higher levels of the organization. Training is nonexistent, and junior team members are often left to their own devices. Many senior people are untrained in their vocational disciplines, as well. Classic case of engineers placed in high-level marketing roles.

    Advice to Management

    If you are expecting loyalty, stock options for everyone during the current pre-IPO push is the only equitable solution. Most will not dedicate their souls to you without potential for a big payout at an exit event.


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