Blue Coat Systems Reviews | Glassdoor

Blue Coat Systems Reviews

Updated May 15, 2017
232 reviews

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232 Employee Reviews

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Pros
  • Great corporate culture and values; good work-life balance (in 24 reviews)

  • Great products and great people (in 14 reviews)

Cons
More Pros and Cons

  1. Helpful (3)

    "A culture of taking care of employees and compensating them well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Draper, UT
    Former Employee - Network Engineer in Draper, UT
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Blue Coat Systems full-time (More than a year)

    Pros

    Local management looks after their employees
    The benefits are fair
    It is a jeans and t-shirt environment
    Employees work hard and play hard
    There is a fitness room with weights, an elliptical, treadmill, etc

    Cons

    Fires have to be continually put out
    Required communication to do the job correctly is not always shared
    Firewalls deployed continually cause major outages
    Too much work for one person
    Finally the company is doing better than ever and yet they are continually downsizing and expecting personnel to do more with less. Furthermore depending on the group they eliminate the senior personnel and leave an an experienced junior engineer to fill in the gaps.

    Advice to Management

    Protect your people and your talent
    When issues arise show transparency rather than blindsiding employees with additional job expectations or unrealistic expectations
    Back your managers and team leads when they communicate that they need more people to do the job or need to retain the talent they currently have


  2. Helpful (4)

    "CrCrappy little company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Writer in Austin, TX
    Former Employee - Senior Technical Writer in Austin, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at Blue Coat Systems (More than a year)

    Pros

    You like chaos. You thrive on office politics. You hate competence. They pay well. Worked with talented people albeit direct co-workers were not among them.

    Cons

    A lot of nonsense on a daily basis. Constant interoffice politics and changes in direction based on who's connected to whom, not what's best for the customer.

    Advice to Management

    Hara kiri.

  3. "Great company, friendly people, great technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Writer in Sunnyvale, CA
    Current Employee - Senior Technical Writer in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Coat Systems full-time (Less than a year)

    Pros

    A company on the rise, with a global reach but small enough to feel noticed, with a very friendly, casual culture. The products are integral to where the internet is going. A genuine sense of camaraderie prevails.

    Cons

    It's an hour away from where I live!

    Advice to Management

    Perhaps support a bit more working remotely...


  4. Helpful (1)

    "great place to learn and interact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Sunnyvale, CA
    Former Employee - Sales in Sunnyvale, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Coat Systems full-time (More than a year)

    Pros

    Worked on a great team - learned so much about what makes great teams flourish and thrive.

    Cons

    On the larger side so difficult to get recognition

    Advice to Management

    Very professional and slightly impersonal.


  5. Helpful (4)

    "Puts food on the table, if not much else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Administrative in Draper, UT
    Current Employee - Systems Administrative in Draper, UT
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Blue Coat Systems full-time (More than 3 years)

    Pros

    Good healthcare, although each year they cut it back a little. They provide food often on fridays and it is an okay place to work. You know whats expected and what to expect.

    Cons

    Since they were bought out things are gradually slipping down. I interviewed and was hired for an IT administrator position but now only do office administrative work and hardly actually touch a computer which is detrimental to my career growth. Cut backs yearly to benefits and somewhat esoteric and counterproductive systems are used. Plus pay isn't great and there is not a lot of negotiation.

    Advice to Management

    Actually specify and be honest about what job postings are for and don't require college degrees and programming experience to be able to order a replacement hard drive over the phone.


  6. Helpful (5)

    "My experience was tumultuous. The company went from public to private and I had 4 different Directors in one year."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Federal Certifications Program Manager in Washington, DC
    Former Employee - Federal Certifications Program Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Coat Systems full-time (More than a year)

    Pros

    I knew people I had worked with from previous work experiences. My first Director was awesome but she left. I loved the work as this was in my area of expertise and I got to travel and speak on the company's behalf and make a difference in sales to the government and military sectors.

    Cons

    Company is not focused, has too many changeovers, did not understand my role and how it could impact their business. This was a new position and had I experiences consistency in product and program managers, and able to ensure the understanding of their release cycle and the importance of building security into the development processes, it could have been much better and they would be better placed for strategic sales. Too many people interfered and without solid direction, they are not going to achieve what is necessary to grow this sales area, on a global basis.

    Advice to Management

    Get out and talk to your salespeople, understand the Federal market and what it takes just to have the opportunity to do business. Stop living in your glass houses and communicate the direction of where the company is going to your resources because silence causes unrest, insecurity and confusion.


  7. Helpful (8)

    "Stay far away from here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Sunnyvale, CA
    Former Employee - Senior Software Engineer in Sunnyvale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Coat Systems full-time (More than 3 years)

    Pros

    Not many pros of working at Bluecoat
    Some very talented engineers and support engineers.
    Established Product Line and Federal Customers

    Cons

    No job security...Cut Throat Management..."Culture of Fear"

    Advice to Management

    Treat individuals with respect and promote career growth and employees will work

  8. Helpful (2)

    "Not a tobe company for web/mobile developers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Coat Systems full-time (More than 5 years)

    Pros

    Sunnyvale Area, Good company for h1b folks.

    Cons

    A closed company for people in UI/web/mobile frontend development. No acknowledgement for good work done... may be not in core line of business.

    Advice to Management

    Try to allocate right jobs to right people. STOP considering people as mere resource!!!


  9. Helpful (6)

    "eaten alive by internal politics, poor focus and execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Staff Engineer in Sunnyvale, CA
    Former Employee - Senior Staff Engineer in Sunnyvale, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Blue Coat Systems full-time (More than 3 years)

    Pros

    BlueCoat had a great market foothold with their one-box solution, and it's possible they'll retain enough of that edge while they retool their product line.

    Cons

    BlueCoat squandered their market position by continually shuffling their engineering presence across geographies due to an inability to acknowledge and resolve internal political disputes that eventually strangled their technology advantage. Going private and attempting to rebuild their product from scratch didn't resolve or minimize this crippling issue.

    Advice to Management

    Either shut down the Sunnyvale engineering presence, or the Waterloo engineering presence. There is too much bad blood between those geographies to ever get the productivity necessary to justify having them both. Middle management has never been upwardly honest about the realities of how bad the situation actually is.


  10. Helpful (1)

    "Things are changing for the better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Current Employee - Anonymous Employee in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Coat Systems full-time (More than 8 years)

    Pros

    Individuals definitely make a difference. Lots of interesting work and very talented development people. New executive team is focused and executes well. Goals are pushed down and managers are given the responsibility to decide what needs to be done to align with them. Managers care about their people. Morale is on the rise. Dev gets free lunch on Thursdays. You are never bored. Everyone can grow in this environment.

    Cons

    We are a private company so there's no stock. The facility is a drag. There is too much process at times. The hiring process is tedious. The company needs to be more quality-focused. Need more PMs and program managers.

    Advice to Management

    You're doing the right things. Keep it up and start recognizing your quality folks.


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