Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Reviews | Glassdoor

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Reviews

Updated September 23, 2017
1,019 reviews

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2.9
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Approve of CEO
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC President and Chief Executive Officer Paula Steiner
Paula Steiner
185 Ratings

1,019 Employee Reviews

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Pros
Cons
  • work/life balance can be improved (in 32 reviews)

  • In my experience, upper management frequently turns a deaf ear to the concerns of staff level employees (in 35 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefi Value Advisor in Rockford, IL
    Current Employee - Benefi Value Advisor in Rockford, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC (More than a year)

    Pros

    A lot of opportunities for personal growth/experiences!
    Treat their employees great!

    Cons

    Changes made swiftly to customer service, without proper training in some areas
    At times not enough resources available to complete job efficiently

    Advice to Management

    Consolidate some areas to make jobs easier, Revisit current evaluation processes

    Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Response

    Apr 24, 2017 – HR Specialist

    Thank you for taking the time to write a review. If you have specific ideas on how some areas can be consolidated to make jobs easier or to improve the evaluation process we encourage you to share... More


  2. "A Great Purpose-Driven Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than a year)

    Pros

    People at all levels understand and live the company's purpose -- to do everything in our power to stand by our members in sickness and in health. I routinely work with colleagues across many different areas of the enterprise, and I'm genuinely inspired by how much dedication and care they exhibit. It goes a long way to make up for the often stressful and sometimes onerous tasks of corporate life easier to live with.

    Cons

    We are a large corporation, and hierarchies and inertia are an unavoidable by product.

  3. "Sr. Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than 10 years)

    Pros

    Great communication from leadership, excellent career opportunities, competitive benefits package, diverse group of employees.

    Cons

    None at all, great company!


  4. "BCBS REVIEW of job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Richardson, TX
    Former Employee - RN Case Manager in Richardson, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than 3 years)

    Pros

    They have a Good bonus and fairly good pay

    Cons

    Insufficient training, poor treatment, high turnover

    Advice to Management

    Treat employees with respect and appreciation and maybe they'll stay


  5. "Happy Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than a year)

    Pros

    - Solid management
    - Great co-workers
    - Lots of internal movement and opportunity for advancement
    - Yearly reviews and salary increases
    - Company bonuses
    - Company holds true to diverse and inclusive goals
    - Lots of opportunities to volunteer and do charitable work within organization
    - Work from home available
    - Solid work/life balance, very flexible

    Cons

    -Health insurance benefits are a little high
    -Overall company culture could be stronger

    Advice to Management

    -Continue to make sure your employees feel valued


  6. "Outstanding Place to Work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC (More than 5 years)

    Pros

    There are many reasons that I feel BCBS is an outstanding place to work. The benefits, the people, the perks, the awesome environment. Employees are made to feel like they are important and are given opportunities to be heard and make a difference.

    Cons

    Some of the leaders are so busy they don't take the time to interact with their staff.


  7. "ITG Talent Acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ITG Talent Acquisition in Chicago, IL
    Current Employee - ITG Talent Acquisition in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than a year)

    Pros

    I have worked in the Talent Acquisition space for over 15 years. My focus and passion is IT. I thrive on expanding my network with key IT contributors and innovators and I love that the company I work for allows this growth professionally. The HCSC brand is a household name, the TA management is thinking strategically and in the world of IT, strategy is the key in remaining competitive and reputable. I look forward to all the exciting initiatives ahead and encourage everyone to visit our careers page for a glimpse of all the opportunity to be part of such a reputable organization!

    Cons

    Companies, candidates and employees today exist in the most connected generation in history. We must position ourselves to think anytime, anyplace and anyhow. As a TA organization we are taking the necessary steps to transform our employees to knowledge workers. This transformation poses challenges to any organization in a competitive market, but as with any other challenge, we will adjust and position ourselves to continue to thrive in changing markets, enhance our knowledge on market trends and remain the nations largest customer owned insurer in the nation.

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time

    Pros

    Fair and great company culture

    Cons

    Slow process for it changes


  9. "Sr Contact Management Technical Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time

    Pros

    Great company to work for. I loved my job.

    Cons

    Didn't really have any issues other than the drive to work.

    Advice to Management

    Be more mindful of your employee's personal life and circumstances


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (Less than a year)

    Pros

    The people and senior management are a major plus. On my first day people told me that the employees here are nice but wow, they weren't kidding! The work environment is very team oriented - "we're all in this together" type culture. The benefits are very good - especially the pension plan. What company in this dage and age offers a pension plan plus a 401k plan??? Work -life balance is another plus. Most people are out the door at 5:00pm.

    Cons

    I've been with the company 4 months now and have no complaints right now.

    Advice to Management

    Keep up the good communication as well as keeping the company at the forefront of the health insurance industry.


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