Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Reviews

Updated Jul 9, 2020

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3.5
71%
Recommend to a Friend
66%
Approve of CEO
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC President Maurice Smith
Maurice Smith
66 Ratings
Pros
Cons
  • "can become envious or embittered because the work/life balance that is so highly promoted seems to apply to everyone else but you(in 44 reviews)

  • "Many upper management jobs located in IL(in 39 reviews)

More Pros and Cons
  1. Featured Review

    "Room for growth, diverse culture and good benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Analyst in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time for less than a year

    Pros

    It's a large organization with room for growth if you work on yourself. Benefits are market standard for IT positions. It's also a recognizable brand which is good on your resume! The organization is truly committed to diversity and you can find people from very diverse backgrounds. Overall a good place to be!

    Cons

    Onboarding can be challenging as you may be assigned many projects without being given enough time to digest and understand the products and processes. If you can survive the first few months then things should get easier down the road.

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    Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Response

    October 9, 2019HR Specialist

    We are glad to see that you are experiencing the friendly and supportive culture at HCSC! You are right that as a large company it can sometimes take time to find all of the resources. If you have any specific suggestions on how that (or your advice on flexible work) we encourage you to share them with your manager or the right team. Thank you for the review!

  2. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Health Advocate in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time for more than a year

    Pros

    Growth opportunity, great culture, nice environment

    Cons

    Hard to take time off

  3. "Something new every day"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RN Case Manager 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time for less than a year

    Pros

    Days go by quickly. Consistently busy. a lot of opportunities for different positions. Fabulous benefits

    Cons

    Sometimes frustrated without any direction on how to solve issues. Instructed to follow SOPs, job aids but then you find out you were not supposed to follow "that" SOP of JA. Questionnaires that you are subbing one question with another and then answering that question. Can get very confusing.

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  4. "Great culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Actuarial Analyst 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time for more than 3 years

    Pros

    Very collaborative and supportive culture, driven by a company-wide mission to do what's best for our members and employees.

    Cons

    Documentation of processes is rarely a priority which leads to steep learning curves and sometimes errors when someone needs to step into a new role unexpectedly.

  5. "Training"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Health Advocate in Jacksonville, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time for less than a year

    Pros

    I am almost done with the 8 weeks of training for the Health Advocate position. I love all the support we get. As my Instructor once said "No man left behind". They make sure you understand everything and when you are struggling they are there to help you get back up. Its stressful and even hard at times but its also the best job I have ever had and I am proud to be a BCBS of IL employee.

    Cons

    At this point in time I do not have any cons.

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    Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Response

    June 30, 2020HR Specialist

    We are happy to see that you love the training and the support you get at work! As you move forward through your career we are confident you will continue to be supported and trained. Thank you for taking the time to share your experience!

  6. COVID-19
    Helpful (1)

    "Average"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time

    Pros

    -Nice coworkers who do the right thing -Decent benefits -Having a work life balance seems to be accepted in most departments -Truly Inclusive Culture -

    Cons

    -Senior Leadership is out of touch with communicating -Sending employees back to the office non voluntarily during Covid

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  7. COVID-19

    "Internal communications need some work."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Consultant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time for more than 8 years

    Pros

    -Work-life balance -Generous PTO and holidays for a company its size -Excellent coworkers

    Cons

    -Aggressive return to office plan during the pandemic; vague and sporadic communications about the return plan -Not addressing employee concerns about going back to work -One of very few companies that is being inflexible and requiring employees to return this year

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  8. "Great Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor 

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time for more than 10 years

    Pros

    Lots of room for growth

    Cons

    work life balance is hard

  9. "Great healthcare payer to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Business Consultant in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time for more than a year

    Pros

    Large networking potential across the organization Professional Development opportunities and education readily available

    Cons

    limited shareable/interactive working spaces for all employees to access

  10. "N/A"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advanced Business Analyst in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time for less than a year

    Pros

    the best work environment you can expect

    Cons

    no cons, I can assure about that

Found 1526 reviews