Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Reviews | Glassdoor

Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC Reviews

Updated September 18, 2017
287 reviews

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3.0
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Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC President and Chief Executive Officer Paula Steiner
Paula Steiner
29 Ratings

287 Employee Reviews

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Pros
Cons
  • work/life balance can be improved (in 32 reviews)

  • In my experience, upper management frequently turns a deaf ear to the concerns of staff level employees (in 35 reviews)

More Pros and Cons

  1. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Approves of CEO

    I worked at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than 3 years)

    Pros

    I really enjoyed the people I worked with there.

    Cons

    Very hierarchical company and the best way to get promoted is to move from one area of the company to another. Pay is below industry average and merit increases are small


  2. "It's a solid place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time

    Pros

    Work from home, many vacation options, BCBS offered health insurance is always a plus.. There are a lot of nice little events and definitely transparency in leadership at the site I work at. I am not afraid to talk to leadership here - definitely an ethical company.

    Cons

    The common gripe is pay. I am about 1 and a half standard deviations lower then others with same experience, doing the same work in my field - I guess that's partially my fault. Not enough emphasis on new/emerging technologies. A whole lot of bureaucracy and isolation within departments.

    Advice to Management

    When you think of Google, Amazon, or Facebook, what do you think? With that being said, the traditional cubicle style just needs to go. Make your employees happy and WANT to work hard. Let them take breaks whenever they want to, let them come to work in jeans, sneakers and a t-shirt - just as long as it's presentable. Emphasize positive re-enforcement instead of negative. Give employees a sense of value and belonging and they will work hard.

  3. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time

    Pros

    Good benefits and salary from the company

    Cons

    Some management, lack of enterprise wide work from home, and work life balance.


  4. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Chicago, IL
    Current Employee - Developer in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (Less than a year)

    Pros

    The company has a laid back style, location is perfect, office is nice

    Cons

    Very lengthy approval process to get access to data

    Advice to Management

    Learn more technical skills


  5. "Health coordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits and good location

    Cons

    Government programs is disorganized. No overtime


  6. Helpful (6)

    "Truly Sad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time

    Pros

    Used to be great place to work

    Cons

    They outsourced their IT Department and its all crumbling down, massive layoffs.

    Advice to Management

    There are better companies in DFW that actually treat their employee's with respect an dignity....find one before your the next one to get laid off!


  7. "project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Contractor - Project Manager in Chicago, IL
    Former Contractor - Project Manager in Chicago, IL

    I worked at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC as a contractor (More than a year)

    Pros

    Large company with opportunities to move around

    Cons

    No direction from management on project execution

    Advice to Management

    Get more involved with day to day operations

  8. Helpful (2)

    "Health Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time

    Pros

    Great Pay/ benefits/ diverse, / union

    Cons

    Bad management, bad hours/some things are ran like hishchool

    Advice to Management

    do better


  9. Helpful (6)

    "A company in flux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than a year)

    Pros

    There are some really good lower level people. The "workers" are great, and made some good friends.

    Cons

    Mgmt is either out of touch or handcuffed to grow their talent. There is a very large divide between the haves and have nots. Most managers I see did little work and as reductions in force continue more is put on the professionals. New ideas consist of outsourcing or giving work to a contractor. Implementation is always a disaster and no one knows who is responsible.

    Advice to Management

    You attract good talent on your name and brand, listen their ideas. Groom talent for the next level. You are too focused on your pension and making to retirement.


  10. Helpful (2)

    "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN in Dallas, TX
    Current Employee - Staff RN in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas | HCSC full-time (More than 5 years)

    Pros

    lots of women, lots of differing cultures and inclusion. healthy work environment; encouraged to break and walk and eat well. work from home options are improving.

    Cons

    even though 2/3 women lots of men at top; once your in if they don't like you they hold you back. cliquey. nurses and horizontal violence not lost but worse here. don't develop people just get managers from outside. management needs more help probably

    Advice to Management

    develop your people from inside. looking outside the company for management is a bit disastrous and long time for them to settle in.


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