Blue Cross Blue Shield of Illinois Reviews | Glassdoor

Blue Cross Blue Shield of Illinois Reviews

Updated March 1, 2017
156 reviews

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Full-time Part-time

3.1
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Maurice Smith
30 Ratings

156 Employee Reviews

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  1. Featured Review

    "Great place to build a career!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    More than a job, it a career builder. A lot of on going training. You always have the tools you need to do your job. Paid vacation and holiday's. Management is fair and provides you room to grow.

    Cons

    None that I can think of.

    Advice to Management

    Better vision benefits.

    Blue Cross Blue Shield of Illinois Response

    Oct 13, 2016 – HR Specialist

    We are glad to hear that you are building your career and feel like you have the tools to do your job. Thank you for the review!


  2. Helpful (2)

    "Account Executive I"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois full-time (More than 3 years)

    Pros

    Great benefits, many opportunities to move up in the company.

    Cons

    There have been a lot of structure changes making everyday tasks more confusing and harder to complete work and assist clients.


  3. "Ok place."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator
    Former Employee - Coordinator

    I worked at Blue Cross Blue Shield of Illinois full-time (More than 3 years)

    Pros

    Good benefits, opportunities to work from home

    Cons

    Micromanage, hard to get time off, unrealistic expectations at times


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  5. "Just ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX

    I worked at Blue Cross Blue Shield of Illinois full-time (More than 3 years)

    Pros

    have some dedicated worker bees.

    Cons

    Management is not dedicated and is very subjective as far as promotions

    Advice to Management

    Should require mgmt to have a degree.


  6. "Actuarial Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Actuarial Intern in Chicago, IL
    Former Employee - Actuarial Intern in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Illinois (Less than a year)

    Pros

    Good experience working with a large amount of actuaries of all ages

    Cons

    Living in Chicago was expensive but fun


  7. Helpful (5)

    "A Highly Frustrating Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Disapproves of CEO

    I worked at Blue Cross Blue Shield of Illinois full-time

    Pros

    Cafeteria is well stocked and the food is pretty impressive. There is Starbucks and Dunkin Donuts and convenience store on the lower level. The building is an architectural achievement; the lobby is well designed.

    Cons

    Do not expect support or care from upper management. There is virtually zero training for new employees. You are expected to learn new procedures, new software, new rules, and a new culture instantly. It would be a gross understatement to call this a very stressful and uncaring environment.

    Management, in their infinite wisdom, has offered employees over 50 years of age retirement packages while simultaneously hiring twenty somethings. So experienced employees are being encouraged to leave while inexperienced people are brought in. Meanwhile those inexperienced people are not being trained. At all. This is a recipe for disaster.

    The total lack of camaraderie is obvious. Standoffish employees who do not see each other, ignore each other, and are clearly there for a paycheck and nothing else. If you dropped dead in the office, most of the people at BCBSIL would walk over your corpse.

    The financial situation is horrendous. The Chicago Tribune, on March 11, 2016, reported that the parent company of BCBSIL, Health Care Service Corporation, lost 1.5 Billion dollars in 2015 and 767 million dollars in 2014. (Thanks Affordable Care Act!)

    In short, BCBSIL can often be a toxic environment.

    Advice to Management

    Spend time with employees and listen to their concerns. Train your employees, support them in their work, and stop throwing them to the wolves.


  8. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Palm Springs, CA
    Former Employee - Assistant Manager in Palm Springs, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Illinois full-time (More than 3 years)

    Pros

    Stable place to work with good management, great benefits and nice focus on customers and employees over profits (this is a not for profit company).

    Cons

    I really don't have much bad to say here. There is opportunity for advancement in an environment of stability.


  9. Helpful (7)

    "Not A good Place...Be careful!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accreditation Coordinator in Chicago, IL
    Former Employee - Senior Accreditation Coordinator in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Cross Blue Shield of Illinois full-time (Less than a year)

    Pros

    Interview was good; didn't take too long, simple questions and got offered the job 2 days later. Benefits was good also... like Wellness program, gym on site, clinic on site but that's about it.

    Cons

    Worst place ever. No training whatsoever, you are basically left alone to figure things out on your own. It took more than 2 months to get a personal laptop. They made the simplest thing to sound so complex. Most of the people hired in the new Govt program had no little experience. There are certain people there that are miserable and so they set out to make you miserable too. No communication from upper management and no one cares if you are doing well on the job! t was a struggle day to day! Worked there for 8 months and was ready to leave even after 4 months. Politics is well and alive and they allow certain people to get away with inappropriate behavior such as bullying. You have to be very careful who you speak to and what you say. The worst company I have ever worked for . Please be careful.

    Advice to Management

    Change!!! Please Change company moral...


  10. "Behavioral Health Care Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Behavioral Health Care Coordinator in Chicago, IL
    Current Employee - Behavioral Health Care Coordinator in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Illinois (More than a year)

    Pros

    I love the opportunity to work from home.

    Cons

    Constantly changing. Upper mgmt thinks we can be in 5 places at the same time.


  11. Helpful (4)

    "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contract Specialist in Chicago, IL
    Current Employee - Contract Specialist in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Illinois full-time (More than 3 years)

    Pros

    Great location if you like working downtown Chicago. Solid com[any with good potential for growth, On site cafeteria, wellness center and fitness center,

    Cons

    Very top heavy. There are far to many managers, directors, senior directors and so on. More who you than what you know system of advancement. Not very diverse unless you're a female, Females do very well here,
    No clear path for advancement in some areas. It's often left to the discretion of the manager.

    Advice to Management

    Define a clear career path for advancement for employees. Consider employing a diverse leadership team that truly reflects your work force and customer base.



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