Blue Cross Blue Shield of Massachusetts Reviews | Glassdoor

Blue Cross Blue Shield of Massachusetts Reviews

To filter reviews, or .

Found 221 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
84%
Recommend to a Friend
97%
Approve of CEO
Blue Cross Blue Shield of Massachusetts CEO Andrew Dreyfus
Andrew Dreyfus
134 Ratings
Pros
  • "The company understands the value of a work life balance(in 51 reviews)

  • "Work from home opportunity, non profit company who cares about its employees(in 16 reviews)

Cons
  • "Great company to work for so no one ever leaves(in 7 reviews)

  • "Call center micromanagement, health care plan is great but expensive compared to others(in 5 reviews)

More Pros and Cons
  1. Helpful (1)

    "Fantastic Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross Blue Shield of Massachusetts full-time for more than 19 years

    Pros

    -Company really cares about it's employees - Clear communication from C level on down of business plan & priorities - Great benefits, flexible hours, remote working - Amazingly smart people, inclusive environment - Lots of long time employees with a wealth of info and who feel like family - Strong focus on innovation and growth - Entrepreneurial spirit is fostered and welcome

    Cons

    - Some pockets within the organization have more politics than others - Volume and pace of work in some pockets is extremely fast

    Advice to Management

    Weed out toxic leaders

    Blue Cross Blue Shield of Massachusetts2019-02-15
  2. "Vacation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, IT 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Massachusetts full-time for more than 8 years

    Pros

    Good Vacation Benefits: 3 weeks + 2 Personal + 8 Sick leaves. 401k: 2% employer contribution without any employee contribution. 6% contribution with 4% employee contribution. Pension - ~ 4 % College Reimbursement : 10k Flexible working arrangement

    Cons

    Too slow to bring changes

    Blue Cross Blue Shield of Massachusetts2019-03-28
  3. "Ok company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Quincy, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Massachusetts full-time for more than 3 years

    Pros

    Great work life balance. Work from home.

    Cons

    Slow career growth. Hard to move around company.

    Advice to Management

    More training opportunities to get employee up to speed with technology.

    Blue Cross Blue Shield of Massachusetts2019-03-16
  4. Helpful (1)

    "Workign at BCBSMA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Service Consultant in Hingham, MA
    Recommends
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Massachusetts full-time for more than 5 years

    Pros

    Lots of room for growth

    Cons

    forced to work from home during snow storms

    Blue Cross Blue Shield of Massachusetts2019-02-02
  5. "Big cooperative but micromanaging"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Blue Cross Blue Shield of Massachusetts full-time for more than 5 years

      Pros

      Good benefits and other life-balance activities

      Cons

      Finger cross with the managers system

      Blue Cross Blue Shield of Massachusetts2019-02-21
    • "BCBSMA, best place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Quality Coach in Quincy, MA
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Blue Cross Blue Shield of Massachusetts full-time for more than 19 years

      Pros

      Work from home opportunity, non profit company who cares about its employees

      Cons

      New CFO every 5 years

      Blue Cross Blue Shield of Massachusetts2019-01-25

      Blue Cross Blue Shield of Massachusetts Response

      January 28, 2019University Relations Specialist

      Thank you for your feedback! We welcome and value your perspective.

    • "Architect"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Blue Cross Blue Shield of Massachusetts full-time

      Pros

      Good management who understood the needs of the employees. Excellent communication at all levels and an earnest attempt at conveying the goals and direction of the company as a whole.

      Cons

      Some in fighting between departments. Need better understanding of what groups are doing and how they can benefit from sharing their information.

      Advice to Management

      Good overall understanding of the people and how they can interact with each other. A stable architecture environment would be useful .

      Blue Cross Blue Shield of Massachusetts2019-01-14

      Blue Cross Blue Shield of Massachusetts Response

      January 28, 2019University Relations Specialist

      Thank you for your feedback! We welcome and value your insight.

    • "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Blue Cross Blue Shield of Massachusetts full-time

      Pros

      Job flexibility Work Life Balance Great Boss

      Cons

      Job training is poor Boss is sometimes absent too much Roles are not clearly defined

      Advice to Management

      Develop a streamlined approach for training on new employee as well as current employee for the various departments.

      Blue Cross Blue Shield of Massachusetts2019-01-07

      Blue Cross Blue Shield of Massachusetts Response

      January 28, 2019University Relations Specialist

      Thank you for your feedback! We welcome and value you!

    • "Fantastic company with room to grow"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Blue Cross Blue Shield of Massachusetts full-time

      Pros

      BCBSMA really cares about employees health and wellness. Benefits are excellent and lots of opportunities for continuing ed and advancement if you are ambitious. Company has solid reputation and pay is above average.

      Cons

      Experiences vary a lot from department to department but, as with many large organizations, communication is not always there and things are found out through the rumor mill.

      Blue Cross Blue Shield of Massachusetts2018-12-06

      Blue Cross Blue Shield of Massachusetts Response

      January 28, 2019University Relations Specialist

      Thank you for your feedback! We welcome and value your perspective.

    • "Member Service Associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Blue Cross Blue Shield of Massachusetts

      Pros

      Friendly and inclusive culture, great perks, ability to explore other departments, fun activities.

      Cons

      Call center micromanagement, health care plan is great but expensive compared to others

      Advice to Management

      Metrics are necessary, but be upfront in training about it.

      Blue Cross Blue Shield of Massachusetts2018-12-03

      Blue Cross Blue Shield of Massachusetts Response

      January 28, 2019University Relations Specialist

      Thank you for your feedback! We welcome and value your insight.

    Found 221 reviews