Blue Cross Blue Shield of Michigan Reviews | Glassdoor

Blue Cross Blue Shield of Michigan Reviews

Updated April 11, 2017
313 reviews

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Full-time Part-time

313 Employee Reviews

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Pros
  • A lot of flexibility in work hours and management takes work/life balance seriously (in 22 reviews)

  • Good company with great benefits and decent pay (in 42 reviews)

Cons
  • No work-life balance, opportunities to work from home are extremely limited (in 11 reviews)

  • No work from home opportunities at this time (in 9 reviews)

More Pros and Cons

  1. "Former contractor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    Pros

    Great rate of pay (but if contract, the agency gets as much as you make for every hour)
    Some managers are engaged and very professional and friendly

    Cons

    Management overall and direction, giving enough work for 40 hours, not having any budget to apply time to and work from home is not really an option but a way to get people in the door. Also, in three months I had 3 managers, so it was very difficult to determine expectations while different rules/policies are given by different managers

    Advice to Management

    Find the waste of money in the billing and agency contracts and give work to current employees; honesty and less changes of manager


  2. "Good place to work and grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Detroit, MI
    Current Employee - Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time

    Pros

    If you are in Michigan and want to work in Health Insurance this is "the" company to work for ! Its a big organization and there are multiple opportunities to grow within the various areas of healthcare. Inter-department movement is highly encouraged. Company invests in training and growth of its employees.

    Cons

    Slow to adapt to technology. As its a huge organization change take time and effort.


  3. Helpful (1)

    "Love the people, Hate the process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Novi, MI
    Current Employee - Applications Developer in Novi, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than a year)

    Pros

    Some of the employees are the smartest people I have ever worked with. Finding the right team is incredibly important but not always the easiest until an employee. Some teams seem to have a more liberal management system in place than others but the ones I have seen and experienced are pretty awesome while some stories I have heard of other teams are... less than stellar.

    Cons

    The knights of the round server room, who a lowly minion can never summon, control all the domains. Very little freedom is bestowed upon the peasants, for fear is in attendance. Shivers run down their spines that their yearly sacks of gold are at risk! Poor measurements of issues and lengths of time working the fields threaten to rip the bottoms of the sacks wide open!
    "NO They say! Do not change the fields to a different crop! We can not risk those changes for the status quo is being met!"
    "But Sire, if we test a small patch we can try planting other crops other than coffee beans to make a Delicious(tm) drink and test to see how much better it is before risking the rest of the field is planted and harvested as normal"
    .... yeah change is difficult to persuade here. Hope this at least gave a chuckle.

    Advice to Management

    Please listen more instead of looking only at dollar signs. The goals for the years are always admirable, but without taking some risks, such as experimenting outside of the current technological stack or *ahem* trusting your developers a little more, can only lead to better, faster, and more modern approaches to problems. There are many issues I have with management but too many that are outside of my team that would only identify me.


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  5. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Detroit, MI
    Former Employee - Project Manager in Detroit, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Michigan full-time (Less than a year)

    Pros

    Excellent work environment and culture. Most coworkers are well educated and experienced in their fields. Great benefits with an option to work from home in several parts of the company, making work-life balance easier to achieve and maintain.

    Cons

    Project management as its own part of the company was eliminated in the early 2000s. Consequently cross-departmental projects are inherently slanted towards the department they originate in, and this results in more inter-departmental conflict than would be the case if there were a dedicated PMO. As frustrating as this can be for a PM, it is also a burden for everyone else involved in a project. Also, as a large, bureaucratic organizational change is often very slow, and there can be a lot of inertia even when everyone is on board with a project or task.

    Advice to Management

    Reestablish the PMO. Be more realistic about turn-around time, project costs, and risk when line managers have to pull double duty as project sponsors.


  6. Helpful (1)

    "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Senior Cost and Budget Analyst in Oak Park, MI
    Former Employee - Senior Cost and Budget Analyst in Oak Park, MI

    I worked at Blue Cross Blue Shield of Michigan full-time (Less than a year)

    Pros

    The work is challenging and you will grow as an analyst.

    Cons

    Promotions are not easily obtained.


  7. "Reporting Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reporting Analyst in Southfield, MI
    Current Employee - Reporting Analyst in Southfield, MI
    Recommends
    Positive Outlook

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 10 years)

    Pros

    Good Benefits, Facilities, working conditions, opportunity

    Cons

    Too many VPs that don't understand the work that is done in detail


  8. Helpful (1)

    "case manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Detroit, MI
    Current Employee - Case Manager in Detroit, MI
    Doesn't Recommend
    Neutral Outlook

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 8 years)

    Pros

    Good benefits colleagues are helpful and supportive

    Cons

    Atmosphere has changed from 5 year's ago now Increasing work load and documentation each year giving less and less time for members. No consistency betweenmanagers some very helpful give you autonomy others micromanage job requirements change weeklymost staff salary but work 12 hours and work Saturdays to keep up with workload only managers leave on time

    Advice to Management

    Better communication between management and staff more team builing put in time to catch up


  9. "average employee benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Detroit, MI
    Current Employee - Applications Developer in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 3 years)

    Pros

    good health insurance and life insurance

    Cons

    no working remote option
    moderate bonus


  10. Helpful (4)

    "Company Culture is Terrible!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Detroit, MI
    Former Employee - Business Analyst in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Cross Blue Shield of Michigan full-time (More than 8 years)

    Pros

    Great benefits, good perks while working for the company, name recognition, company grounds kept in great condition.

    Cons

    No work-life balance, opportunities to work from home are extremely limited. Leadership is in need of total overhaul. No equity in treatment of employees, technology EXTREMELY outdated. Hard to get things updated because of all the channels required to make changes happen. Company is very top heavy as far as executive leadership is concerned. No autonomy, leaders micro manage so that they can validate their position's importance.

    Advice to Management

    Clean out the remaining employees that have the old school mentality on leadership. Follow the ideologies of some of the newer leaders that may have come from successful companies. Stop promoting based on personal preferences and look at who can actually perform the job best.


  11. "Team Leader II"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Detroit, MI
    Current Employee - Anonymous Employee in Detroit, MI
    Recommends
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 8 years)

    Pros

    Benefits, PTO and holidays. Learning opportunities

    Cons

    Growth potential regarding advancement


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