Blue Cross Blue Shield of Michigan Reviews | Glassdoor

Blue Cross Blue Shield of Michigan Reviews

Updated August 17, 2017
334 reviews

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334 Employee Reviews

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Pros
  • A lot of flexibility in work hours and management takes work/life balance seriously (in 23 reviews)

  • Good company with great benefits and decent pay (in 47 reviews)

Cons
  • No work-life balance, opportunities to work from home are extremely limited (in 11 reviews)

  • Some areas can work from home while others cannot (in 10 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time

    Pros

    Good salary and decent benefits.

    Cons

    has a lot of old school micromanagers for management people,.

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for your review. The benefits and salary are top notch. Have you checked out the Wellness Program (WP) or Tuition Assistance Program (TAP)? WP includes a fitness benefit allowance and... More


  2. "Team Leader II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Michigan full-time

    Pros

    Good people, good benefits and sound leadership.

    Cons

    Salary shows to be lower for comparable position at other companies.

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for your review! The benefits are great! Paid time off, Tuition Assistance, Wellness Program, Corporate Discounts, Free Onsite Parking, Pension, 401(k), Medical, Dental, Vision.

  3. Helpful (1)

    "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time

    Pros

    BCBSM offers one of the best healthcare benefit packages.

    Cons

    I experienced difficulty advancing fast

    Advice to Management

    This various by department, but I would advise Management to help those that really want to advance.

    Blue Cross Blue Shield of Michigan Response

    Feb 2, 2017 – HR

    Thank you for your feedback!


  4. Helpful (2)

    "Security Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Architect
    Current Employee - Security Architect

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than a year)

    Pros

    fast pass - which means your learning curve is not stagnant
    fairly robust existing standards and policies

    Cons

    high consultant to company employee ratio
    high employee / management turnover

    Advice to Management

    you have the ability to retain contractors that are good at what they do, that care about the company ... these people need to make these contractors emplyees

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for leaving a review! BCBSM encourages and promotes professional development. We're glad you're continuing to learn and develop. It does take time for some employees to find the right... More


  5. Helpful (1)

    "Still a contractor after five years"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time

    Pros

    Rewarding opportunity to help people understand a very complicated product. Generally good experiences working with others passionate about their jobs. Flexible about working from home.

    Cons

    Very flat department structure with no opportunity to advance. Despite five years of stellar work, still a contractor. Work is appreciated by immediate supervisors, unrecognized by management.

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for recognizing the passion of BCBSM employees and the social mission they promote! I encourage you to reach out to your supervisors and discuss your career goals. Best of luck to you on... More


  6. Helpful (1)

    "Quality Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Westland, MI
    Current Employee - Anonymous Employee in Westland, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 5 years)

    Pros

    Good benefits; Affordable Health Insurance, 401k match and tuition reimbursement

    Cons

    The culture of the company is still very traditional. Many departments are still against work from home and some of the leadership is not progressive at all

    Blue Cross Blue Shield of Michigan Response

    Feb 2, 2017 – HR

    Thanks for your review, and mentioning our benefits. BCBSM has partnered with many local and regional businesses to offer discounts to employees, as well! We hope you will take advantage of the... More


  7. Helpful (1)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Cross Blue Shield of Michigan full-time

    Pros

    Some great hard working staff

    Cons

    No possibility for advancement. Poor management. No incentive for hard work. Hard workers are ignored. Managers play favorites.

    Advice to Management

    Get management training and care about what you do!

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for your review. I agree, a lot of great people work at BCBSM. Sorry you did not have a great experience at the Blues. We encourage employees to reach out to their engagement coaches to... More

  8. "Waste of Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Detroit, MI
    Former Employee - Customer Service Representative in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Michigan full-time

    Pros

    Diverse work environment
    Lots of networking group/organizations within the company
    Good benefits package after 90 days

    Cons

    Training not adequate and the trainers teaching is very confusing.
    Long waiting period before benefits go into effect

    Advice to Management

    Before offering positions to new CSRs make sure that the training staff has the ability to relay the information to the class without confusion.

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for recognizing BCBSM as a diverse and inclusive work environment. The Diversity and Inclusion Division host a lot of networking and professional development events. D&I promotes a... More


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time

    Pros

    Good company with great benefits and decent pay. A good job to start your career with.

    Cons

    Difficult to make progress in your career and no recognition or reward for working hard and doing your job well

    Advice to Management

    Reward employees who do good work and try hard. They will not stick around if you do not value them and show it (compensation, promotions, etc.)


  10. "Good company overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Intern in Detroit, MI
    Former Employee - Human Resources Intern in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross Blue Shield of Michigan part-time (Less than a year)

    Pros

    Good compensation. Friendly senior management who took interest in me. My immediate management in HR was bad in many ways, but I don't think my experience was representative of most of the interns' experience. Overall, senior management took interest in the interns, provided opportunities for them to be heavily involved in projects, and intern program seemed to be well-structured. Once again, I think it really depends on what department you are in.

    Cons

    HR department is bureaucratic and traditional. Friendly people but limited tolerance for creativity or new ideas.

    Advice to Management

    Keep doing what you're doing.

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for your review! Although experiences will vary, the BCBSM internship program offers interns a great opportunity to develop the skills and experiences working on projects that compliment... More


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