Blue Cross Blue Shield of Michigan Reviews | Glassdoor

Blue Cross Blue Shield of Michigan Reviews

Updated October 17, 2017
351 reviews

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351 Employee Reviews

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Pros
  • A lot of flexibility in work hours and management takes work/life balance seriously (in 27 reviews)

  • Good company with great benefits and decent pay (in 50 reviews)

Cons
  • Work/life balance at least 2-3 days per week if possible (in 13 reviews)

  • No work from home opportunities at this time (in 9 reviews)

More Pros and Cons

  1. "Awesome benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross Blue Shield of Michigan full-time

    Pros

    Great benefits. Social mission is evident.

    Cons

    Layers within corporate structure sometimes challenging to navigate.

    Blue Cross Blue Shield of Michigan Response

    Apr 6, 2017 – HR

    Thank you for the review. The "Get Connected" Know-It site offers a lot of content about the operating model. Check it out.


  2. "Good Opportunity, Stable Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Auditor in Detroit, MI
    Current Employee - Corporate Auditor in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time

    Pros

    - Strong diversity focus. Well above the average for large organization
    - Strong name brand and community focus. Volunteer opportunities as an employee
    - Training opportunities are robust. Department supports certifications.
    - Strong industry
    - Autonomy in job. No limitations on your own progression.

    Cons

    - Sometimes too many approvals are required before execution
    - New people sometimes get thrown in the fire too soon
    - Threatened co-worker(s) who don't like outsiders coming in better positions

    Advice to Management

    eliminate some of the bureaucracy and excess buy-ins by all managers before executing

    Blue Cross Blue Shield of Michigan Response

    Apr 6, 2017 – HR

    Thanks for the review. We are glad you appreciate the volunteer and professional development opportunities and focus on diversity and community outreach. We encourage you to check out the new... More

  3. Helpful (2)

    "Communications specialist writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Communications Specialist in Detroit, MI
    Current Employee - Corporate Communications Specialist in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time (Less than a year)

    Pros

    Love my job. I am fortunate enough to be in the mix with a great team of many professionals who are passionate about their work. A lot of flexibility in work hours and management takes work/life balance seriously. Benefits are awesome and there are a lot of opportunities to learn, serve the local community and get fit.

    Cons

    The only downside for me is the commute.

    Blue Cross Blue Shield of Michigan Response

    Apr 6, 2017 – HR

    Thanks for your review! We hope you've been able to register for the professional development seminars and volunteer opportunities. You might like Bowl for Kids’ Sake at the end of April. Bowl for... More


  4. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Detroit, MI
    Current Employee - Senior Analyst in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 8 years)

    Pros

    Pension
    Good healthcare
    Great educational opportunities
    Great benefits

    Cons

    Low pay
    Lot of red tape
    Very silo, hard to make a difference
    Tend to be a number
    Lots of politics

    Advice to Management

    Remove barriers to new ideas and stop stacking so much upper management that it is impossible to do things.


  5. Helpful (1)

    "Pharmacy department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 3 years)

    Pros

    Good work life balance. Great comraderie

    Cons

    It's health insurance so there are a lot regulations to work with

    Advice to Management

    Continue to value your employees

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for leaving a review and mentioning the spirit of the Blues!


  6. "Customer Service Representative (CSR I & CSR II)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Former Employee - Anonymous Employee in Grand Rapids, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Michigan full-time

    Pros

    pay and benefits for hourly employees, work environment

    Cons

    the outdated software they use makes the job much more difficult than it should be

    Advice to Management

    invest the time and money needed to upgrade the software, in the long-run having clear and correct answers to subscriber's questions will save money and build better public relations

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for leaving a review. We appreciate your feedback!


  7. "Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Analyst
    Current Employee - Systems Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 10 years)

    Pros

    Great team! Work well together to get projects done

    Cons

    Long hours without additional pay

    Advice to Management

    Keep up the good work by promoting teams to work together for a profitable solution

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for your feedback!

  8. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time

    Pros

    Good salary and decent benefits.

    Cons

    has a lot of old school micromanagers for management people,.

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for your review. The benefits and salary are top notch. Have you checked out the Wellness Program (WP) or Tuition Assistance Program (TAP)? WP includes a fitness benefit allowance and... More


  9. "Team Leader II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Michigan full-time

    Pros

    Good people, good benefits and sound leadership.

    Cons

    Salary shows to be lower for comparable position at other companies.

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for your review! The benefits are great! Paid time off, Tuition Assistance, Wellness Program, Corporate Discounts, Free Onsite Parking, Pension, 401(k), Medical, Dental, Vision.


  10. Helpful (2)

    "Security Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Architect
    Current Employee - Security Architect

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than a year)

    Pros

    fast pass - which means your learning curve is not stagnant
    fairly robust existing standards and policies

    Cons

    high consultant to company employee ratio
    high employee / management turnover

    Advice to Management

    you have the ability to retain contractors that are good at what they do, that care about the company ... these people need to make these contractors emplyees

    Blue Cross Blue Shield of Michigan Response

    May 3, 2017 – HR

    Thank you for leaving a review! BCBSM encourages and promotes professional development. We're glad you're continuing to learn and develop. It does take time for some employees to find the right... More


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