Blue Cross Blue Shield of Michigan Reviews | Glassdoor

Blue Cross Blue Shield of Michigan Reviews

Updated March 17, 2017
309 reviews

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Full-time Part-time

309 Employee Reviews

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Pros
  • A lot of flexibility in work hours and management takes work/life balance seriously (in 22 reviews)

  • Good company with great benefits and decent pay (in 40 reviews)

Cons
  • No work-life balance, opportunities to work from home are extremely limited (in 11 reviews)

  • No work from home opportunities at this time (in 9 reviews)

More Pros and Cons

  1. "Intern"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross Blue Shield of Michigan full-time

    Pros

    Work is simple
    Good exposure to the healthcare industry
    Can have potential to learn some technical skills based on team placement

    Cons

    Can be very boring sometimes
    Work becomes repetitive
    Older, more traditional culture, with less younger employees.


  2. "Healthcare Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Analyst in Detroit, MI
    Former Employee - Healthcare Analyst in Detroit, MI
    Doesn't Recommend
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Michigan full-time (Less than a year)

    Pros

    Employees have a very strong work ethic and are ambitious to provide new and innovative services to members. Care Management programs are constantly being updated to improve quality and meet industry standards.

    Health benefits are excellent. As one would expect from working at a health insurance company.

    Cons

    VERY corporate environment. Meaning, lots of politics. At times, it can seem as if you are going around in circles with no end result. Many projects and initiatives are quickly escalated to "high priority" and then can just as quickly be slashed. Funding is ALWAYS an issue, and fears/threats of programs being cut (and, in effect, jobs) are a constant reality.

    Advice to Management

    Morale can be very low at times. I suspect this is a residual effect of the executives holding all the decision making power, which is almost ALWAYS swayed by funding. As a result, most managers generally have their hands tied. The hierarchy is so rigid that an integrative and collaborative environment is essentially impossible. I'd suggest letting more voices be heard, regardless of their "pay grade". A "level 6" should not be terrified to communicate with a "level 9-10". You're missing out on the ideas and creativity of young, hungry talent.


  3. "Former contractor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    Pros

    Great rate of pay (but if contract, the agency gets as much as you make for every hour)
    Some managers are engaged and very professional and friendly

    Cons

    Management overall and direction, giving enough work for 40 hours, not having any budget to apply time to and work from home is not really an option but a way to get people in the door. Also, in three months I had 3 managers, so it was very difficult to determine expectations while different rules/policies are given by different managers

    Advice to Management

    Find the waste of money in the billing and agency contracts and give work to current employees; honesty and less changes of manager


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  5. "EIT Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Extremely helpful team when I had questions. Easy atmosphere to make friends

    Cons

    Hard to find motivation to work your best. Employees did not want to be there


  6. "Good place to work and grow"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Detroit, MI
    Current Employee - Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time

    Pros

    If you are in Michigan and want to work in Health Insurance this is "the" company to work for ! Its a big organization and there are multiple opportunities to grow within the various areas of healthcare. Inter-department movement is highly encouraged. Company invests in training and growth of its employees.

    Cons

    Slow to adapt to technology. As its a huge organization change take time and effort.


  7. "It is what you make it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Blue Cross Blue Shield of Michigan full-time

    Pros

    the benefits and competitive pay

    Cons

    At times the work load can be overwhelming.


  8. Helpful (1)

    "Love the people, Hate the process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Novi, MI
    Current Employee - Applications Developer in Novi, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than a year)

    Pros

    Some of the employees are the smartest people I have ever worked with. Finding the right team is incredibly important but not always the easiest until an employee. Some teams seem to have a more liberal management system in place than others but the ones I have seen and experienced are pretty awesome while some stories I have heard of other teams are... less than stellar.

    Cons

    The knights of the round server room, who a lowly minion can never summon, control all the domains. Very little freedom is bestowed upon the peasants, for fear is in attendance. Shivers run down their spines that their yearly sacks of gold are at risk! Poor measurements of issues and lengths of time working the fields threaten to rip the bottoms of the sacks wide open!
    "NO They say! Do not change the fields to a different crop! We can not risk those changes for the status quo is being met!"
    "But Sire, if we test a small patch we can try planting other crops other than coffee beans to make a Delicious(tm) drink and test to see how much better it is before risking the rest of the field is planted and harvested as normal"
    .... yeah change is difficult to persuade here. Hope this at least gave a chuckle.

    Advice to Management

    Please listen more instead of looking only at dollar signs. The goals for the years are always admirable, but without taking some risks, such as experimenting outside of the current technological stack or *ahem* trusting your developers a little more, can only lead to better, faster, and more modern approaches to problems. There are many issues I have with management but too many that are outside of my team that would only identify me.


  9. "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Detroit, MI
    Former Employee - Project Manager in Detroit, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Michigan full-time (Less than a year)

    Pros

    Excellent work environment and culture. Most coworkers are well educated and experienced in their fields. Great benefits with an option to work from home in several parts of the company, making work-life balance easier to achieve and maintain.

    Cons

    Project management as its own part of the company was eliminated in the early 2000s. Consequently cross-departmental projects are inherently slanted towards the department they originate in, and this results in more inter-departmental conflict than would be the case if there were a dedicated PMO. As frustrating as this can be for a PM, it is also a burden for everyone else involved in a project. Also, as a large, bureaucratic organizational change is often very slow, and there can be a lot of inertia even when everyone is on board with a project or task.

    Advice to Management

    Reestablish the PMO. Be more realistic about turn-around time, project costs, and risk when line managers have to pull double duty as project sponsors.


  10. "Senior Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager
    Current Employee - Senior Manager
    Recommends
    Positive Outlook

    I have been working at Blue Cross Blue Shield of Michigan full-time (More than 8 years)

    Pros

    Great employee friendly work place

    Cons

    Slow, conservative and traditional when it comes to speed of decisions


  11. "Market Communications Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture and benefits and work/life balance

    Cons

    Not much room for growth



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