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Blue Cross Blue Shield of Minnesota

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Blue Cross Blue Shield of Minnesota

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Blue Cross Blue Shield of Minnesota Reviews

Updated Jul 19, 2021

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Found 283 of over 322 reviews

3.3
62%
Recommend to a Friend
79%
Approve of CEO
Blue Cross Blue Shield of Minnesota President  and CEO Craig Samitt (no image)
Craig Samitt
42 Ratings
Pros
  • "Good benefits, work life balance(in 33 reviews)

  • "Good benefits, no weekends or holidays(in 28 reviews)

  • Cons
  • "High employee turnover due to micro management and high audit standards(in 6 reviews)

  • "They are behind the times in the digital experience so they are trying sloppy and expensive ways to catch up(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Blue Cross Blue Shield of Minnesota and is not affected by filters.

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    1. 5.0
      Current Employee

      great

      Mar 25, 2021 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      big campus and nice view

      Cons

      there is not cons for me

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    2. 4.0
      Current Employee

      Nice coworkers

      Jul 18, 2021 - Healthcare in Eagan, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      super nice, fun environment and dedicated to closing the health disparities

      Cons

      training is a little difficult they kinda give u a job aid with 10000 different links to do one thing and is sometimes misleading

      Continue reading
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    3. 4.0
      Former Employee, more than 1 year

      Salary

      Jul 14, 2021 - Sales in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefit and flexibility, comp

      Cons

      No comment. Overall good company

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    4. 4.0
      Current Employee, more than 10 years

      BCBSMN

      Jun 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, PTO, 401k and pension plan

      Cons

      Frequent CEO turnover, unclear strategic direction

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    5. 3.0
      Current Employee

      Good benefits

      Jul 19, 2021 - Employee Benefits in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      benefits flexibility with work hours/schedule remote work

      Cons

      low pay very low raises limited options for moving up in the company

      1 person found this review helpful
    6. 4.0
      Former Employee, more than 3 years

      Great place to find work/life balance

      May 24, 2021 - Principal Content Strategist in Eagan, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Great benefits -Transparent leadership -Competitive compensation -Annual bonus (not guaranteed though) -Great access to healthcare education opportunities -Awesome people! -Inclusive, welcoming culture -Remote work options + really nice campus in Eagan if you do work in the office -Lots of opportunity to move around within the organization

      Cons

      -Siloed (varies widely across the company, though) -Decisions often get made by committee (slow process) -Slow to change (varies by department, though) -This-is-how-we've-always-done-it attitude is prevalent

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    7. 4.0
      Current Employee

      Work at Blue Cross

      Jun 19, 2021 - Licensed Agent in Bloomington, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learn the product in detail and hours

      Cons

      The downside is the inability to upsell because of the cost

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    8. 2.0
      Former Employee, more than 1 year

      Unrealistic Expectations

      May 7, 2021 - Customer Service Associate in Eagan, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home. Provides equipment and IT Support for equipment

      Cons

      Unrealistic expectations. Perfection is the expectation when it should be the goal. If you are not perfect you can expect to be put on a coaching plan, followed by a written warning, followed by termination when they no longer need you to man the phones.

      Continue reading
      2 people found this review helpful
    9. 3.0
      Former Employee, more than 1 year

      Hard job with little to no recognition

      Jul 2, 2021 - CSR-Associate Agent in Eagan, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Copious PTO, middle management seems to genuinely care about employees.

      Cons

      Low pay for a difficult and stressful job. Perfection expected without exceptions. It's all about the metrics.

      Continue reading
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    10. 1.0
      Current Employee

      Don't waste your time

      Jul 8, 2021 - Front Desk Developer in Eagan, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Beyond providing below average to averg compensation for highly skilled roles? None.

      Cons

      Career advancement is non-existent, favoritism is rampant, and there is zero communication between teams.

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    Viewing 1 - 10 of 283 Reviews

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