Blue Cross Blue Shield of Minnesota Reviews | Glassdoor

Blue Cross Blue Shield of Minnesota Reviews

Updated August 15, 2017
149 reviews

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3.5
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Michael Guyette
54 Ratings

149 Employee Reviews

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Pros
Cons
  • They are changing rapidly due to the health care and health insurance regulations changing (in 5 reviews)

  • Upper management/company direction seemed to be in disarray and reaction was chaotic (in 4 reviews)

More Pros and Cons

  1. "Thoughts on Blue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Eagan, MN
    Former Employee - Anonymous Employee in Eagan, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross Blue Shield of Minnesota full-time (More than 5 years)

    Pros

    Good benefits, great location, small size company. Because of the smaller size you get a chance to know folks better here.

    Cons

    Slow to adopt some newer technology such as work from home options, salaries seem to be lower than competitors. Poor career ladder, possibly because it is a smaller company.


  2. "Claims Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Examiner in Eagan, MN
    Former Employee - Claims Examiner in Eagan, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Minnesota full-time (More than 8 years)

    Pros

    Great people to work with

    Cons

    Upper mgmt doesn't stand behind you

  3. "Great learning opportunity for career starters."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross Blue Shield of Minnesota full-time (More than a year)

    Pros

    The managers are very supportive; great colleagues

    Cons

    The company could improve on efficiency. Too many meetings sometimes.


  4. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Minnesota full-time (More than 10 years)

    Pros

    Free parking. Good south metro location. Good health insurance.

    Cons

    Rising workloads with unrealistic expectations placed on nursing staff. There is a lack of training and lack of consistency with process. Managers show favoritism and give preferential treatment to specific employees. Pay range is low compared to other companies.

    Advice to Management

    Treat your employees as people, not cattle.


  5. "Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Minnesota full-time

    Pros

    Good place to work. No IT work available

    Cons

    Outsourced IT no work available


  6. "It qa analyst senior"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Minnesota full-time (More than 10 years)

    Pros

    Work life balance. Relaxed atmosphere.

    Cons

    behind on practices. Example still does work in waterfall fashion. Need to start agile method.

    Advice to Management

    Better employee development and offer more training opportunities.


  7. Helpful (2)

    "Great Director at Mid-City but bad supervisor management!! Strict attendance policy!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mid City, MO
    Former Employee - Customer Service Representative in Mid City, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Blue Cross Blue Shield of Minnesota full-time (Less than a year)

    Pros

    Working independently in an office environmental call center. The Director at Mid City is a great guy and truly prides in the success for Blue Cross Blue Shield of MN!

    Cons

    Supervisors have no idea about the work field and will lie to cover their own ends. No life balance even under severe circumstances you will find your employment in jeopardy. I had medical necessity reasons of lost time at work unexpectedly and was terminated even with provider verifications.

    Advice to Management

    Please see the truly commited and hard workers who dedicated to serve your customers. Supervisor management needs to quit hiding and do research from the negligence to losing hard working employees. If a co-worker has reoccurring last minute health concerns they should not be terminated even with validation. It comes to show that Blue Cross of Minnesota does not care about their employees. One can have an emergency episode at work and still be accounted for as an occurance to be terminated.

  8. "Csr rep bcbsmn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Eagan, MN
    Current Employee - Customer Service Representative in Eagan, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross Blue Shield of Minnesota part-time (More than 3 years)

    Pros

    Good benefits, nice atmosphere, hard workers

    Cons

    Hard to get get emergency time off


  9. "Advice to Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Minnesota full-time

    Pros

    The real people with tenure that really care about the (members, providers, agents) company.

    Cons

    Positions filled and/or promotions given because of "who" you know not "what" you know.

    Also, employees in leadership roles should have a college degree not just a HS degree.

    Advice to Management

    Need to clean house at the leadership (Directors, Managers, Supervisors and Leads) levels. To many layers in some areas that could be realigned to make the reporting structures lean and efficient.


  10. "Hard to get promoted"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross Blue Shield of Minnesota full-time

    Pros

    Great co-workers are a plus there.

    Cons

    Who you know not what you know to get a promotion.


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