Blue Cross Blue Shield of Minnesota Reviews | Glassdoor
Blue Cross Blue Shield of Minnesota Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    Blue Cross Blue Shield of Minnesota Reviews

    Updated January 31, 2019
    193 reviews

    Filter

    Filter

    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Michael Guyette
    75 Ratings

    Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "They are behind the times in the digital experience so they are trying sloppy and expensive ways to catch up" (in 6 reviews)

    • "High employee turnover due to micro management and high audit standards" (in 5 reviews)

    More Pros and Cons

    1. Helpful (1)

      "Admin"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Administrative Assistant in Saint Paul, MN
      Current Employee - Administrative Assistant in Saint Paul, MN
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Blue Cross Blue Shield of Minnesota (More than 8 years)

      Pros

      Great company to work for. Awesome location, benefits, work culture, management.

      Cons

      Senior level management could have more interaction with lower level employees.

    2. "Decent place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Blue Cross Blue Shield of Minnesota full-time

      Pros

      Work with great people and decent work life balance.

      Cons

      No room for advancement and low salary.

      Advice to Management

      Increase the benefits to offset the lower salary.

      3. Join the Blue Cross Blue Shield of Minnesota team
      See Our Latest Jobs

    3. "It's an ok place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Principal Product Manager in Eagan, MN
      Former Employee - Principal Product Manager in Eagan, MN
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at Blue Cross Blue Shield of Minnesota full-time (More than 10 years)

      Pros

      Good Benefits and some really good co-workers

      Cons

      Shifting Strategy (changes constantly), Silos between divisions

      Advice to Management

      Talk with the employees to see what's really going on. Set a course and stick to it

    4. "Claims Research Specialist Senior"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Blue Cross Blue Shield of Minnesota (Less than a year)

      Pros

      Trust from upper management, ability to learn in a wide variety of areas

      Cons

      Lack of work during the summer

    5. Helpful (4)

      "Marketing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Marketing in Eagan, MN
      Former Employee - Marketing in Eagan, MN
      Doesn't Recommend
      Negative Outlook

      I worked at Blue Cross Blue Shield of Minnesota full-time (More than 3 years)

      Pros

      The best thing about BCBSMN is the benefits.

      Cons

      The Marketing Department has always been dysfunctional, but the level of dysfunction over the past year or so surpasses anything I've ever seen. The company hires ill qualified and abusive management and does nothing to address the problem. People have no idea what their jobs are and feedback and opportunities are often linked to favoritism. It was a miserable place to work.

      Advice to Management

      Hire qualified leaders who have previous experience leading people. Address abusive behavior when it arises. Fix your culture or talented marketers will not want to work for you. Invest in the technology needed for modern marketing.

    6. "Good Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Intake Specialist in Eagan, MN
      Former Employee - Intake Specialist in Eagan, MN
      Recommends

      I worked at Blue Cross Blue Shield of Minnesota full-time (More than a year)

      Pros

      Great entry level with great benefits

      Cons

      Lack of communication with plans and management

    7. "Customer Service Rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Approves of CEO

      I worked at Blue Cross Blue Shield of Minnesota full-time

      Pros

      Benefits are good, pay is too little for the amount of work you do

      Cons

      Too much micro management within the call center, hard to take days off

    8. Helpful (2)

      "Customer Service Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Eagan, MN
      Current Employee - Customer Service Representative in Eagan, MN
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Blue Cross Blue Shield of Minnesota full-time (More than a year)

      Pros

      Nice coworkers. There are a lot of people who help answer your questions and help you do your job. You can always ask for help.

      Cons

      Low pay and a strict attendance policy. As a result, the turnover is very high. This makes it hard for the employees who do stay because there is a lot of work dealing with the issues created by inexperienced coworkers. It feels like the company has decided that the low turnover is not really a problem because they can just lean heavily on the people who don't leave and manage to get by.

      Advice to Management

      Make it clear that low turnover is actually something that you are trying to address and show us how.

    9. "Good people and treats employees well"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative
      Current Employee - Customer Service Representative
      Recommends

      I have been working at Blue Cross Blue Shield of Minnesota full-time (More than a year)

      Pros

      Good Benefits and opportunities to advance

      Cons

      Interdepartmental communication and cooperation lacking

    10. Helpful (1)

      "Marketing Team"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Eagan, MN
      Former Employee - Anonymous Employee in Eagan, MN
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Blue Cross Blue Shield of Minnesota full-time (More than 3 years)

      Pros

      Great coworkers and lots of benefits.

      Cons

      New leadership throughout company = lots of changes and uncertainty.

      Advice to Management

      Don't need to fix things that aren't broken.