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Blue Cross Blue Shield of Minnesota Reviews
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    Blue Cross Blue Shield of Minnesota Reviews

    Updated August 15, 2017
    149 reviews

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    3.5
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    Michael Guyette
    54 Ratings

    149 Employee Reviews

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    Pros
    Cons

    • They are changing rapidly due to the health care and health insurance regulations changing (in 5 reviews)

    • Upper management/company direction seemed to be in disarray and reaction was chaotic (in 4 reviews)

    More Pros and Cons

    1. "Thoughts on Blue"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Eagan, MN
      Former Employee - Anonymous Employee in Eagan, MN
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Blue Cross Blue Shield of Minnesota full-time (More than 5 years)

      Pros

      Good benefits, great location, small size company. Because of the smaller size you get a chance to know folks better here.

      Cons

      Slow to adopt some newer technology such as work from home options, salaries seem to be lower than competitors. Poor career ladder, possibly because it is a smaller company.

    2. "Claims Specialist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Claims Examiner in Eagan, MN
      Former Employee - Claims Examiner in Eagan, MN
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Blue Cross Blue Shield of Minnesota full-time (More than 8 years)

      Pros

      Great people to work with

      Cons

      Upper mgmt doesn't stand behind you

      3. Join the Blue Cross Blue Shield of Minnesota team
      See Our Latest Jobs

    3. "Great learning opportunity for career starters."

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Blue Cross Blue Shield of Minnesota full-time (More than a year)

      Pros

      The managers are very supportive; great colleagues

      Cons

      The company could improve on efficiency. Too many meetings sometimes.

    4. "RN"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Blue Cross Blue Shield of Minnesota full-time (More than 10 years)

      Pros

      Free parking. Good south metro location. Good health insurance.

      Cons

      Rising workloads with unrealistic expectations placed on nursing staff. There is a lack of training and lack of consistency with process. Managers show favoritism and give preferential treatment to specific employees. Pay range is low compared to other companies.

      Advice to Management

      Treat your employees as people, not cattle.

    5. "Review"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Blue Cross Blue Shield of Minnesota full-time

      Pros

      Good place to work. No IT work available

      Cons

      Outsourced IT no work available

    6. "It qa analyst senior"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Eagan, MN
      Current Employee - Anonymous Employee in Eagan, MN
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Blue Cross Blue Shield of Minnesota full-time (More than 10 years)

      Pros

      Work life balance. Relaxed atmosphere.

      Cons

      behind on practices. Example still does work in waterfall fashion. Need to start agile method.

      Advice to Management

      Better employee development and offer more training opportunities.

    7. Helpful (2)

      "Great Director at Mid-City but bad supervisor management!! Strict attendance policy!!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Mid City, MO
      Former Employee - Customer Service Representative in Mid City, MO
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Blue Cross Blue Shield of Minnesota full-time (Less than a year)

      Pros

      Working independently in an office environmental call center. The Director at Mid City is a great guy and truly prides in the success for Blue Cross Blue Shield of MN!

      Cons

      Supervisors have no idea about the work field and will lie to cover their own ends. No life balance even under severe circumstances you will find your employment in jeopardy. I had medical necessity reasons of lost time at work unexpectedly and was terminated even with provider verifications.

      Advice to Management

      Please see the truly commited and hard workers who dedicated to serve your customers. Supervisor management needs to quit hiding and do research from the negligence to losing hard working employees. If a co-worker has reoccurring last minute health concerns they should not be terminated even with validation. It comes to show that Blue Cross of Minnesota does not care about their employees. One can have an emergency episode at work and still be accounted for as an occurance to be terminated.

    8. "Csr rep bcbsmn"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Eagan, MN
      Current Employee - Customer Service Representative in Eagan, MN
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Blue Cross Blue Shield of Minnesota part-time (More than 3 years)

      Pros

      Good benefits, nice atmosphere, hard workers

      Cons

      Hard to get get emergency time off

    9. "Advice to Leadership"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Blue Cross Blue Shield of Minnesota full-time

      Pros

      The real people with tenure that really care about the (members, providers, agents) company.

      Cons

      Positions filled and/or promotions given because of "who" you know not "what" you know.

      Also, employees in leadership roles should have a college degree not just a HS degree.

      Advice to Management

      Need to clean house at the leadership (Directors, Managers, Supervisors and Leads) levels. To many layers in some areas that could be realigned to make the reporting structures lean and efficient.

    10. "Hard to get promoted"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Blue Cross Blue Shield of Minnesota full-time

      Pros

      Great co-workers are a plus there.

      Cons

      Who you know not what you know to get a promotion.

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