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Blue Cross Blue Shield of Minnesota

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Blue Cross Blue Shield of Minnesota Employee Reviews about "micro management"

Updated Oct 19, 2020

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Found 6 of over 331 reviews

3.5
64%
Recommend to a Friend
84%
Approve of CEO
Blue Cross Blue Shield of Minnesota President  and CEO Craig Samitt (no image)
Craig Samitt
48 Ratings
Pros
  • "Good benefits, work life balance(in 33 reviews)

  • "Good benefits, no weekends or holidays(in 28 reviews)

  • Cons
  • "High employee turnover due to micro management and high audit standards(in 6 reviews)

  • "They are behind the times in the digital experience so they are trying sloppy and expensive ways to catch up(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    This rating reflects the overall rating of Blue Cross Blue Shield of Minnesota and is not affected by filters.

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    Reviews about "micro management"

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    1. 2.0
      Current Employee

      No raises no opportunity for growth within the company

      Oct 19, 2020 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule Work from home

      Cons

      No raises No opportunities for growth within the company No bonus Micro management

      4 people found this review helpful
    2. 1.0
      Former Employee

      Enter with Exit Strategy

      Dec 21, 2014 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nothing stood out as reason to stay beyond basic salary and benefit packages available anywhere else.

      Cons

      I confirm comments made by other posters I do not know: 1) Pockets of stunning incompetence; 2) Bad high school movie with gossip and backbiting; 3) Micro Management; 4) Outdated technology; 5) Lots of chit chat lasting an hour or longer; 6) Culture that rewards complacency; 7) Passive aggressive culture without the courage (a BCBSMN value) to be effective leaders with compassion that employees want; 8) Very cloudy processes that rely more on creating more work than actually creating solutions; 9) Departmental and divisional silos that negatively impacts effective communication about commonly shared information and tasks 10) HR is not supportive of employees, they are management oriented.

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      10 people found this review helpful
    3. 2.0
      Current Employee, more than 3 years

      Can't wait to find a new job.

      Dec 4, 2013 - Health Management in Eagan, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Health benefits, retirement. Immediate supervisor does an amazing job.

      Cons

      Outdated technology, employees and ideas are also very outdated and can't adapt to new things. Micro management. Complacency gets you promotions and raises. Anyone above immediate supervisor doesn't care about you at all. You'll find yourself in a dead end in your position pretty quick.

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      9 people found this review helpful
    4. 3.0
      Former Employee

      Senior Case Manager

      Oct 8, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefit package, especially the health insurance, nice campus and facilities, nice work hours/schedule, option to telecommute.

      Cons

      Very structured work environment, inflexible and impersonal culture, did not seem to value innovation and creativity, micro-management.

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      1 person found this review helpful
    5. 3.0
      Former Employee

      Customer Service Rep

      Dec 3, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are good, pay is too little for the amount of work you do

      Cons

      Too much micro management within the call center, hard to take days off

      1 person found this review helpful
    6. 3.0
      Former Employee

      Customer Service

      Apr 4, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people to work with.

      Cons

      High employee turnover due to micro management and high audit standards.

      4 people found this review helpful
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