Blue Cross Blue Shield of Minnesota "micro management" Reviews | Glassdoor

Blue Cross Blue Shield of Minnesota Employee Reviews about "micro management"

Updated Dec 3, 2018

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3.0
46%
Recommend to a Friend
58%
Approve of CEO
Blue Cross Blue Shield of Minnesota President  and CEO Craig Samitt (no image)
Craig Samitt
15 Ratings
Pros
Cons
  • "They are behind the times in the digital experience so they are trying sloppy and expensive ways to catch up(in 6 reviews)

  • "High employee turnover due to micro management and high audit standards(in 5 reviews)

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Reviews about "micro management"

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  1. Helpful (1)

    "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at Blue Cross Blue Shield of Minnesota full-time

    Pros

    Benefits are good, pay is too little for the amount of work you do

    Cons

    Too much micro management within the call center, hard to take days off

    Blue Cross Blue Shield of Minnesota2018-12-03
  2. Helpful (4)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Blue Cross Blue Shield of Minnesota full-time

    Pros

    Good people to work with.

    Cons

    High employee turnover due to micro management and high audit standards.

    Blue Cross Blue Shield of Minnesota2018-04-04
  3. Helpful (1)

    "Senior Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at Blue Cross Blue Shield of Minnesota

    Pros

    Good benefit package, especially the health insurance, nice campus and facilities, nice work hours/schedule, option to telecommute.

    Cons

    Very structured work environment, inflexible and impersonal culture, did not seem to value innovation and creativity, micro-management.

    Continue reading
    Blue Cross Blue Shield of Minnesota2016-10-08
  4. Helpful (9)

    "Enter with Exit Strategy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blue Cross Blue Shield of Minnesota full-time

    Pros

    Nothing stood out as reason to stay beyond basic salary and benefit packages available anywhere else.

    Cons

    I confirm comments made by other posters I do not know: 1) Pockets of stunning incompetence; 2) Bad high school movie with gossip and backbiting; 3) Micro Management; 4) Outdated technology; 5) Lots of chit chat lasting an hour or longer; 6) Culture that rewards complacency; 7) Passive aggressive culture without the courage (a BCBSMN value) to be effective leaders with compassion that employees want; 8) Very cloudy processes that rely more on creating more work than actually creating solutions; 9) Departmental and divisional silos that negatively impacts effective communication about commonly shared information and tasks 10) HR is not supportive of employees, they are management oriented.

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    Blue Cross Blue Shield of Minnesota2014-12-21
  5. Helpful (9)

    "Can't wait to find a new job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Health Management in Eagan, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Blue Cross Blue Shield of Minnesota full-time for more than 3 years

    Pros

    Health benefits, retirement. Immediate supervisor does an amazing job.

    Cons

    Outdated technology, employees and ideas are also very outdated and can't adapt to new things. Micro management. Complacency gets you promotions and raises. Anyone above immediate supervisor doesn't care about you at all. You'll find yourself in a dead end in your position pretty quick.

    Continue reading
    Blue Cross Blue Shield of Minnesota2013-12-04
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