Blue Cross and Blue Shield Association Reviews in Chicago, IL | Glassdoor

Blue Cross and Blue Shield Association Chicago Reviews

Updated July 28, 2017
77 reviews

Filter

Filter

Chicago, IL Area

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Blue Cross and Blue Shield Association President and CEO Scott P. Serota
Scott P. Serota
41 Ratings

77 Employee Reviews

Sort: PopularRatingDate

Pros
  • The best part about this company was the family environment and work/life balance (in 27 reviews)

  • The company offered good benefits (in 30 reviews)

Cons
  • Management is terrible and do not follow vision of Senior Management (in 11 reviews)

  • Salary not competitiv, hard to move into different teams unless you have years experience (in 5 reviews)

More Pros and Cons

  1. "Solid Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Blue Cross and Blue Shield Association full-time (More than a year)

    Pros

    Salary is great

    People are amazing who work there. Makes going to work easy

    Benefits are good

    Cons

    Work culture is a little older and they could create a better atmosphere for a younger generation and to help keep things fresh and creative. They are working on this though.


  2. Helpful (1)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield Association full-time (Less than a year)

    Pros

    Good benefits, decent work/life balance in my role specifically, reputable company

    Cons

    Very corporate structure. I was told by many people when I started that everyone cares about titles - it's very true. A lot of colleagues thought they were above others because they held a higher title. Job can be stressful for no reason; management makes mountains out of molehills. HR was not helpful at all when it came to employee relations.

    Advice to Management

    Build your employees up and focus on the great things they are doing. Management seemed very negative often. There should be a work from home policy throughout the organization. I was told when I started that the team had that ability, and that wasn't really the case. There were a lot of strings attached.

  3. Helpful (2)

    "Senior Business Consultant Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Consultant in Chicago, IL
    Former Employee - Senior Business Consultant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield Association full-time (More than 5 years)

    Pros

    Good salary, variety of projects, supportive co-workers, opportunities for longevity, free training

    Cons

    Managers that are not good at coaching and developing staff

    Advice to Management

    Create roadmap for professional advancement


  4. "Great environment, much opportunity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Managing Director in Chicago, IL
    Former Employee - Managing Director in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield Association full-time (More than a year)

    Pros

    Great people to work with and work for, never ending list of projects. Very influential company at the forefront of US healthcare.

    Cons

    Budget cycle occupies 10 months of the year, definitely has a "big company" feel. Way too much in terms of unnecessary middle-management layers and functions.


  5. Helpful (2)

    "Dinosaur in modern era"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Chicago, IL
    Current Employee - Consultant in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield Association full-time (More than 3 years)

    Pros

    Family-like atmosphere, casual/ laid-back attire and culture, tons of PTO (half days, dr visits, volunteer days), remote options depending on manager, share some info at divisional meetings. Some areas have great crows-functional relationships.

    Cons

    Employees (including management) take advantage of all the options available for PTO, especially the tenured employees. It feels like a state job where things get done as slowly as possible because they can, and where knowledge is hoarded rather than documents and shared. Process automation is shunned and new applications are sin. Innovation is heavily encouraged by sr leaders but constantly shut down by management.

    Growth/advancement is slow and regulated by time. 2-3 years per level.

    Teams are segregated unless you work in a project management capacity.

    Advice to Management

    Automate processes, update technology, align your goals with middle management (innovation) so ideas are heard, create growth opportunities or revise the multi-year policy for promotion. Promote more inter-group activities


  6. Helpful (2)

    "I didn't sync with my manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Chicago, IL
    Former Employee - Software Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield Association part-time (More than a year)

    Pros

    Higher management team is very supportive and encourages you.

    Cons

    I used to get work from my direct manager and also his manager. They both are not in sync and they both expects two different results. I try to get them understand this but they are 15+ and 20+ years in the organization and shows me as they are in good rapport. Very stressful environment and long days. Need to be available 24*7 if any emergencies.

    Advice to Management

    Advice to the employees, choose your manager not your employer. Higher Management at BCBSA is very nice but my manager is ahhhh...


  7. Helpful (1)

    "Case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I worked at Blue Cross and Blue Shield Association full-time (More than 3 years)

    Pros

    Excellent work environment and exceptional co-workers.

    Cons

    No cons at this time.

  8. Helpful (7)

    "It's dying a slow death"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Cross and Blue Shield Association full-time (More than 10 years)

    Pros

    Good life work balance; central downtown location; flexibility in time; recognized brand

    Cons

    Top down senior management approach that leads to fear, intimidation and attrition

    Advice to Management

    Open your eyes


  9. Helpful (2)

    "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Chicago, IL
    Current Employee - Senior Consultant in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield Association full-time (More than 3 years)

    Pros

    Good breadth of experience, good pay

    Cons

    Old school managers reluctant to change. Lot of say one thing but do another. Need to work on employee retention. The good hires all leave because they see the inept that runs throughout the organization

    Advice to Management

    Look to cultivate your hires instead of putting them down the basic track you had to when you were younger.


  10. "4 stars"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Woodridge, IL
    Current Employee - Consultant in Woodridge, IL
    Positive Outlook

    I have been working at Blue Cross and Blue Shield Association (Less than a year)

    Pros

    Location is Downtown
    Diverse work force

    Cons

    Not tech savvy
    old building
    some managers needs people management training


Showing 77 of 328 reviews
Reset Filters