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Blue Cross and Blue Shield Association Reviews
318 reviews
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Full-timePart-timeApprove of CEO
Scott P. Serota
125 Ratings
Pros
"Healthcare industry pioneers, good employer with focus on work-life balance" (in 24 reviews)
"Some work from home flexibility" (in 15 reviews)
Cons
"Management is terrible and do not follow vision of Senior Management" (in 12 reviews)
"There were no cons, I had a positive experience" (in 10 reviews)
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"Developmental Specialist"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Blue Cross and Blue Shield Association full-time (More than 10 years)
Pros
Career Advancement, Detailed training of all aspects of your position. Continuous training annually. Training for all new processes approved by the corporation.
Cons
My only disadvantage was spent driving over to the office each day. Over 85 miles a day. Once our offices were consolidated. From Champaign to Danville.
Advice to Management
Great moral boosters when needed.
Blue Cross and Blue Shield Association 2018-03-05 08:10 PST![Blue Cross and Blue Shield Association Logo]()
"Warehouse assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Blue Cross and Blue Shield Association part-time
Pros
Nice people, willing to teach you around.
Cons
Location in south boston didnt have many places to eat. Better pack your lunch.
Warehouse is hot no ac. We used to call it the sweat-shop.Blue Cross and Blue Shield Association 2018-08-15 19:01 PDT![Blue Cross and Blue Shield Association Logo]()
"consultant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOPros
the location is perfect for commuting
Cons
work life balance could be better
Advice to Management
allow more than just one day of working from home
Blue Cross and Blue Shield Association 2018-07-18 13:02 PDT![Blue Cross and Blue Shield Association Logo]()
"Customeer service professional"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
Doesn't RecommendPositive OutlookNo opinion of CEOI worked at Blue Cross and Blue Shield Association full-time
Pros
contracting position, provide adequate trraining and hans on training
Cons
hired on as full time
Blue Cross and Blue Shield Association 2018-07-11 17:04 PDT![Blue Cross and Blue Shield Association Logo]()
"low pay, benefits unaffordable"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Pros
job satisfaction by taking care of patients
Cons
long hours, no appreciation, no bonus, no raises.
Advice to Management
stop being so greedy
Blue Cross and Blue Shield Association 2018-07-04 22:50 PDTHelpful (5)
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"Poor leadership within Strategy & Analytics"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Blue Cross and Blue Shield Association full-time
Pros
Coworkers are intelligent and passionate, exposure to a variety of healthcare topics, work hours are generally 9-5, strong company brand
Cons
Unfortunately cons are outweighing the pros for many on this team. Turn over is high and this trend occurs every few years with the current leadership. Teams are over committed and stretched thin accelerating the exit of junior staff. Leadership has convinced itself that turn over is high because of the younger makeup of the teams. This may be the case for a few, but majority have left because of slow/unclear career progress, lack of true management skills by managers, rampant nepotism, and overall unprofessional behavior by team leaders. Behavior is mimicked by others creating an even more uncomfortable work environment. Raises and promotions are only given to those who threaten to leave with a competing offer further lower team morale.
Advice to Management
Recognize, accept and address issues behind high turn over. Stop making excuses.
Blue Cross and Blue Shield Association 2018-06-26 05:57 PDT![Blue Cross and Blue Shield Association Logo]()
"Software Developer"
StarStarStarStarStarI worked at Blue Cross and Blue Shield Association full-time
Pros
They have some amazing teams to learn from
Cons
Not so organized with the work they do
Blue Cross and Blue Shield Association 2018-06-14 16:08 PDTHelpful (3)
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"Solid company, great people. Better career paths needed."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Blue Cross and Blue Shield Association full-time (More than 10 years)
Pros
People are good to work with - smart and very dedicated. Smaller environment but very large brand offers the best of both worlds. Opportunities to participate on cross-functional projects. Can get exposed to a variety of things if you put forth a bit of effort. Fairly low stress, significant amounts of overtime not required. Very solid company, in part, based on the structure. No fear of mergers, buy-outs, etc.
Cons
Salary is a little below what other jobs may offer; long- tenured staff with specialized skills, who tend to stay makes career advancement challenging. No clear career path for many roles. Levels of approvals can be stagnating.
Advice to Management
Reconsider job rotations or other programs to allow employees to grow and develop. Empower line managers and directors to make decisions and support them when they do. Offer better rewards for top performers.
Blue Cross and Blue Shield Association 2018-06-06 15:15 PDT![Blue Cross and Blue Shield Association Logo]()
"No strategic direction in GPO."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Negative OutlookApproves of CEOI have been working at Blue Cross and Blue Shield Association full-time
Pros
Work life balance is fine. People <40 are great to work with. Nice benefits and time off. Great lobbying efforts being done on The Hill.
Cons
Leadership developing unrealistic GPO expansion with no strategy and no guidance whatsoever. Poor leadership, poor camaraderie among practice leaders. No opportunity for advancement.
Advice to Management
Reorganization strongly recommended. GPO should be divided up with tech area organized under finance dept, and healthcare arm under office of clinical affairs...this would greatly improve strategic oversight and hone the visions of each area. Lack of growth and poor morale attributed directly to current organizational structure...Strategic Services not a proper fit.
Blue Cross and Blue Shield Association 2018-07-19 07:21 PDT![Blue Cross and Blue Shield Association Logo]()
"Great company!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Blue Cross and Blue Shield Association part-time (More than a year)
Pros
Extensive training, decent pay, helping people
Cons
There were no cons, I had a positive experience
Blue Cross and Blue Shield Association 2018-06-03 08:04 PDT
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