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    Blue Cross and Blue Shield Association Reviews

    Updated October 18, 2018
    332 reviews

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    Full-timePart-time
    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Blue Cross and Blue Shield Association President and CEO Scott P. Serota
    Scott P. Serota
    128 Ratings

    332 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "Healthcare industry pioneers, good employer with focus on work-life balance" (in 24 reviews)

    • "Great place, good benefits, great environment" (in 32 reviews)

    Cons

    • "Management is terrible and do not follow vision of Senior Management" (in 12 reviews)

    • "work life balance not prioritized" (in 6 reviews)

    More Pros and Cons

    1. Helpful (2)

      "BCBS of New Mexico, great place to work. Nice people, company seems to care about it’s employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service in Albuquerque, NM
      Former Employee - Customer Service in Albuquerque, NM
      Recommends
      Positive Outlook
      No opinion of CEO

      Pros

      Good working environment, good hours and work at home option is available. Good training offered and professional training provided, nice work environment and people to work with.

      Cons

      Nothing negative to say, I enjoyed my time with Blue Cross Blueshield. A little better pay would be nice. Some weekend hours not welcome.

      Advice to Management

      Better pay

    2. "Great place to work; relaxed and laid back"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Blue Cross and Blue Shield Association full-time

      Pros

      Laid back; meaningful work; great people to work with

      Cons

      Slow moving and often come up against bureaucracy

      Advice to Management

      Allow for innovation and flexibility

      3. Join the Blue Cross and Blue Shield Association team
      See Our Latest Jobs

    3. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      I like working here. It’s great!!

      Cons

      The card has that can be stressful.

    4. "Solid Organization, Not Always Easy to Move or Grow"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Blue Cross and Blue Shield Association full-time

      Pros

      Solid company, mostly nice people.

      Cons

      Not much room to grow or expand.

    5. "Great Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      Pros

      Fast pace environment, able to work with senior leadership. High-impact work.

      Cons

      Rest of company is very bureaucratic.

    6. Helpful (1)

      "Executive Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend

      I worked at Blue Cross and Blue Shield Association full-time

      Pros

      Breadth of exposure to health care at national level.

      Cons

      Sickeningly political and bitter fights among senior manager

    7. "Business Owner"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Business Owner in Chicago, IL
      Current Employee - Business Owner in Chicago, IL
      Recommends
      Positive Outlook

      I have been working at Blue Cross and Blue Shield Association full-time (More than 8 years)

      Pros

      Great work environment along with great benefits. Once you are past the 3 months review period job security is great. Work remotely is also an option

      Cons

      Bonus is not on the same level as working at a plan.

    8. Helpful (1)

      "New and Improved!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Registered Nurse in Providence, RI
      Former Employee - Registered Nurse in Providence, RI

      I worked at Blue Cross and Blue Shield Association full-time (More than 5 years)

      Pros

      Pleasant work environment
      Fellow workers are helpful and warm
      The message is definitely positive for diversity
      Managers mostly clued in to their teams needs and provide solutions

      Cons

      As anywhere, aggressive managers/directors still get away with everything, to a point. This essentially rolling over previously good relationships and ruining much, and no exaggeration. The staff never recovered though the director was removed.

      Advice to Management

      People will pretend everything is fine and do their work best they can with this type, though always fearful. This quickly degenerates and valuable staff are lost. I think Human Resources could make an effort to raise awareness about these issues. Fear prevents forward movement. Fear of reprisal still exits. Staff splitting occurs creating volatile situations. Most unfortunate. It was the best I’ve had in 20 years.

    9. "Independence Blue Cross"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Client Service Representative in Phila, PA
      Current Employee - Client Service Representative in Phila, PA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Blue Cross and Blue Shield Association full-time (More than a year)

      Pros

      Great co-workers, some great leaders that guide you along your developmental place.

      Cons

      Leadership, Quality Assurance changes, and failing software

      Advice to Management

      Consistency

    10. "Great for full-time"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Great company to work at.

      Cons

      There is a lot of red tape and need to get authorization before doing something.

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