Blue Cross and Blue Shield Association Reviews | Glassdoor

Blue Cross and Blue Shield Association Reviews

Updated May 16, 2017
279 reviews

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Full-time Part-time

279 Employee Reviews

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Pros
  • The best part about this company was the family environment and work/life balance (in 26 reviews)

  • The company offered good benefits (in 28 reviews)

Cons
  • senior management does not have a clue at times (in 10 reviews)

  • Salary not competitiv, hard to move into different teams unless you have years experience (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "Group Speicalist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Downers Grove, IL
    Former Employee - Anonymous Employee in Downers Grove, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield Association (More than 10 years)

    Pros

    Great co-worker and able to learn a lot about insurance coverage.

    Cons

    Management only care about work and unable to balance work/life.

    Advice to Management

    Learn to hear your hard worker employees. Also need to learn how to address employees as adult and not your children.


  2. "Customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Durham, NC
    Former Employee - Customer Service Representative in Durham, NC
    Recommends
    Negative Outlook

    Pros

    They pay based on experience with is Awesome and I revived top pay but some of the previous reps where up set

    Cons

    It was real great to work there but then they change the quality scoring chart and my quality coach to someone new and I was done

    Advice to Management

    I would not hire quality coaches with attitudes issues and don't speak while walking in the hallway


  3. Helpful (1)

    "Support Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Support Analyst in Quincy, MA
    Former Employee - Production Support Analyst in Quincy, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield Association full-time (Less than a year)

    Pros

    plenty of grunt work follow up

    Cons

    managers are not driven because it is not for profit

    Advice to Management

    add people from other companies to improve your culture..you are like the worst DMV now


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  5. Helpful (2)

    "Loved the job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chattanooga, TN
    Former Employee - Customer Service Representative in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield Association (Less than a year)

    Pros

    Loved every bit of the job.

    Cons

    should have been spoken to for first offense and not fired because it was a contract

    Advice to Management

    the job was great got myself fired for unprofessionalism


  6. "Claims II, Ohi department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims in Florence, SC
    Current Employee - Claims in Florence, SC
    Recommends
    Neutral Outlook

    I have been working at Blue Cross and Blue Shield Association full-time (More than 8 years)

    Pros

    My job under the Ohi department has been a great experience for me. And to be able to work from home and be with my children was a major plus.

    Cons

    I really don't have any cons expect the rate of pay. I don't feel the employees for this company get paid well

    Advice to Management

    To the higher up management your employees deserve to be paid more.


  7. Helpful (4)

    "IT Department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Chicago, IL
    Former Employee - Senior Business Analyst in Chicago, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good coworkers within the IT department.

    Cons

    Although I try not to notice these things, the IT department is heavily Muslim and they seem to form an 'insiders' mentality with all non-muslims treated as outsiders.

    Advice to Management

    Break down the walls regardless of race, color or religion.


  8. "Senior Project Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Columbia, MD
    Former Employee - Project Manager in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield Association full-time (More than 3 years)

    Pros

    The best part about this company was the family environment and work/life balance.

    Cons

    There really weren't any negative experiences to discuss.

    Advice to Management

    Keep on doing what you're doing.


  9. "GREAT TEAM"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Detroit, MI
    Current Employee - Manager in Detroit, MI
    Recommends
    Positive Outlook

    I have been working at Blue Cross and Blue Shield Association full-time (Less than a year)

    Pros

    Good learning experience and variety of work.

    Cons

    Lot of adhoc, sporadic work

    Advice to Management

    Great work, good team management


  10. "Great place for working moms"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends

    Pros

    Very good working mom oriented culture,

    Cons

    Commute could be an issue depending on the location.


  11. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Washington, DC
    Current Employee - Director in Washington, DC
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Blue Cross and Blue Shield Association (More than a year)

    Pros

    Stable Job, One of the best brand in corporate America, Good Pay, Good Cash Bonus and Benefits.

    Cons

    Worst possible work culture, going down every day especially in IT.

    Advice to Management

    The current IT leadership is not qualified to change the culture.


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