Blue Cross and Blue Shield of Kansas City Reviews | Glassdoor

Blue Cross and Blue Shield of Kansas City Reviews

Updated April 8, 2017
33 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Danette Wilson
11 Ratings

33 Employee Reviews

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  1. "One of the best companies to work for"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Kansas City, MO
    Former Employee - Customer Service Representative in Kansas City, MO
    Recommends

    I worked at Blue Cross and Blue Shield of Kansas City full-time (More than a year)

    Pros

    BCSB of Kansas City pays extremely well. The company truly cares about the community.

    Cons

    The company really can't think of any cons about the company.


  2. Helpful (2)

    "There is no way this is "One the best places to work in KC""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Kansas City, MO
    Former Employee - Project Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Blue Cross and Blue Shield of Kansas City full-time (More than 5 years)

    Pros

    Really nothing other than if you are friends with Sr. Management, you can do absolutely nothing and get ahead.

    Cons

    Many egos. Many rings to kiss when you come in the morning. Processes to the max with little or no innovation. Since Tom B left (old CEO) things went downhill pretty quickly.

    Advice to Management

    Overhaul. Change the environment. It is really that awful. I can't believe they have this many positive reviews with all the turnover and BS there. I have a pretty successful run there, but man it was very hard....Danette has the personality to turn it around, but it might be too little too late...


  3. Helpful (3)

    "High-School Drama"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Kansas City, MO
    Former Employee - Management in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Cross and Blue Shield of Kansas City (More than 10 years)

    Pros

    Benefits are comparable to other large employers. Tenured employees stay because of the pension (no longer available for new employees).

    Cons

    Elitism. Sr. Management keeps promoting their friends, and those friends are promoting or bringing in their friends. If you're not part of the in-crowd, forget it. Tons of management being pushed out for just that reason. Over 30 new management positions created in the last year just to accommodate these friends, yet IT will not add any more working positions because they're "not needed." Everyone is expected to do more with less, while Dept. VPs and above just keep getting promotions and more money. Average work week is at least 60 hours, and the backstabbing drama at all levels is just too much to bear. Sr. Mgmt. is rarely seen, sitting on the top floor looking down on their peasants. It's a scary, scary place right now.

    Advice to Management

    You had a good thing handed to you and you turned it upside down. Quit being so judgmental and unforgiving. Quit firing/pushing out the people we trust but who don't align with your own goals to profit personally. This is all about money for the three new people at the top. Quit being so greedy and start treating the rest of the staff like human beings. Everyone, and I mean everyone, is scared right now. Nice job.


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  5. "Really great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Kansas City, MO
    Current Employee - Executive Assistant in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Blue Cross and Blue Shield of Kansas City full-time (More than 8 years)

    Pros

    Community focused, great benefits, excellent coworkers, on-site gym, on-site cafe and management listens.

    Cons

    The industry has it's own set of problems.

    Advice to Management

    Keep up the good work


  6. "Customer Service/Member Services Rep"

    Star Star Star Star Star
    Former Employee - Customer Service Representative in Kansas City, MO
    Former Employee - Customer Service Representative in Kansas City, MO

    I worked at Blue Cross and Blue Shield of Kansas City full-time (More than 10 years)

    Pros

    The compny has good benefits and incentives as well as pay

    Cons

    Being promated from within is not based on what you know but who you know.


  7. "National Account Manager - Division of company handling healthcare products."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Accounts Manager in Kansas City, MO
    Former Employee - National Accounts Manager in Kansas City, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Blue Cross and Blue Shield of Kansas City full-time (More than 3 years)

    Pros

    Great company as far as benefits, lifestyle needs & programs for all employees. Emphasis on diversity within employee pool & high security company.

    Cons

    Really nothing negative other than downtown KC location but working from home is an option for some positions. Upper management turnover can be high.

    Advice to Management

    Promote from within & keep the community involved itch all of your great wellness discounts & programs.


  8. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook

    I worked at Blue Cross and Blue Shield of Kansas City full-time (More than 10 years)

    Pros

    Excellent benefits from day 1, starting salaries across the board are excellent

    Cons

    You will be micromanaged to death!

    Advice to Management

    None


  9. "Lead Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Engineer in Kansas City, MO
    Current Employee - Lead Engineer in Kansas City, MO
    Recommends
    Positive Outlook

    I have been working at Blue Cross and Blue Shield of Kansas City full-time (More than a year)

    Pros

    Great incentives, feels like family

    Cons

    everyone stays so long there is not much movement up the ladder


  10. "Don't drink the Kool-Aid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Blue Cross and Blue Shield of Kansas City (More than 10 years)

    Pros

    If you keep your head down, do your work and play mushroom you can make a quiet career there. Decent Pay after you have been there a long time but and 'ok' benefits (but they eroded every year I was there). There are some nice people that work at BlueKC - but there are several serious back-stabbing, disgruntled folks that suck the joy right out of the place. Working at BlueKC is like being a boat owner - in that the two best days are when you start (buy the boat) and when you leave (sell the boat).

    Cons

    If you are ambitious and innovative but don't have the right friends in executive positions to back you - DO NOT accept a management role. If you are in middle management without friends in high places or you don't have the same last name as an executive or you don't go jogging/play golf/bar-hop with them - you can't succeed there unless you are a minority. Upper management loves to tote the whole 'one of the best places to work' banner, but does little to actually show this proof...I wonder if they bribe that committee that adds them?

    Advice to Management

    Stop the lies and the nepotism. Hire the best people to do the job and do your best to keep them. I saw so many good leaders take early retirement due to the political games played by Senior Management and the board just to make a profit and line their pockets.


  11. "Sr Programmer Analyst"

    Star Star Star Star Star
    Current Employee - Senior Programmer Analyst in Kansas City, MO
    Current Employee - Senior Programmer Analyst in Kansas City, MO

    I have been working at Blue Cross and Blue Shield of Kansas City (More than a year)

    Pros

    Mainframe Background, Insurance domain, cobol,db2 skills

    Cons

    nothing to write about that



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